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 Very bad RMA for Sapphire GPU

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herojack41
post Jul 12 2016, 02:06 PM

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QUOTE(nebula87 @ Jul 12 2016, 01:31 PM)
This is why i until now never have confidence buying Sapphire card..
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a card that have only 2 years warranty while others offer 3


TSPowerSlide
post Jul 12 2016, 02:16 PM

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QUOTE(tlts @ Jul 12 2016, 01:10 PM)
y not make a report at ttpm/kdnkk
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not yet for now since they still acknowledge my claim, until sapphire also doesnt wana care then complain

QUOTE(herojack41 @ Jul 12 2016, 01:15 PM)
dig the warranty TnC out and catch them from there

what i come across was....if the production line of such model have been stop and is unable to fix

most manufacturer will replace the almost same or equivalent of the product

what i heard from you....it is absurd, having me to pay for the new is ridiculous. i might give them a middle finger and also tell them what the f*** is warranty fo,r if you had me to pay for a new card.
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yeap, absurd and ridiculous is the words, i say no and no so now wait and see how they gonna handle with sapphire

QUOTE(Codroy @ Jul 12 2016, 01:19 PM)
yup. I RMAed my 6870 toxic 2 times. The 2nd time they gave me 7850oc instead coz 6870 toxic eol.

and last year I RMAed 280x and 290 tri x without any issue. all done with viewnet
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you are lucky man your card still can be replaced, too bad my case EOL and the distributor wana become a jack ass
herojack41
post Jul 12 2016, 02:29 PM

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QUOTE(PowerSlide @ Jul 12 2016, 02:16 PM)
not yet for now since they still acknowledge my claim, until sapphire also doesnt wana care then complain
yeap, absurd and ridiculous is the words, i say no and no so now wait and see how they gonna handle with sapphire
you are lucky man your card still can be replaced, too bad my case EOL and the distributor wana become a jack ass
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the CN is the most absurd part

rm100 CN? tell them go to hell
TSPowerSlide
post Jul 12 2016, 02:48 PM

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QUOTE(herojack41 @ Jul 12 2016, 02:29 PM)
the CN is the most absurd part

rm100 CN? tell them go to hell
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yea lol RM100 is just doh.gif

top up for RX480 is fine with me, but RM1k... doh.gif if lesser i can think about it
herojack41
post Jul 12 2016, 02:52 PM

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QUOTE(PowerSlide @ Jul 12 2016, 02:48 PM)
yea lol RM100 is just  doh.gif

top up for RX480 is fine with me, but RM1k... doh.gif if lesser i can think about it
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i would not pay a single cent or accept any offer that required me to pay.

is still in the warranty period. go to tribunal they lose

most of the IT electronic distributor is the mother of jackass.


TSPowerSlide
post Jul 12 2016, 03:38 PM

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QUOTE(herojack41 @ Jul 12 2016, 02:52 PM)
i would not pay a single cent or accept any offer that required me to pay.

is still in the warranty period. go to tribunal they lose

most of the IT electronic distributor is the mother of jackass.
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Acceptable if I top up for a better card since they can't replace but only give back rm100..they must be thinking some consumer are idiots will accept this

Any new update I will post here
nebula87
post Jul 12 2016, 03:59 PM

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QUOTE(herojack41 @ Jul 12 2016, 02:06 PM)
a card that have only 2 years warranty while others offer 3
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The price is cheaper...but i rather pay more for warranty.. nod.gif
paradis3lost
post Jul 12 2016, 04:02 PM

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QUOTE(PowerSlide @ Jul 12 2016, 03:38 PM)
Acceptable if I top up for a better card since they can't replace but only give back rm100..they must be thinking some consumer are idiots will accept this

Any new update I will post here
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Top up RM 100 to change to RX480 I can accept. But RM 1000 is ridiculous.

Bookmarking this thread.
herojack41
post Jul 12 2016, 05:24 PM

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QUOTE(nebula87 @ Jul 12 2016, 03:59 PM)
The price is cheaper...but i rather pay more for warranty.. nod.gif
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yes...is cheaper by rm50

i still pay more for the extra 1 year warranty

peace of mind
TSPowerSlide
post Jul 12 2016, 07:49 PM

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QUOTE(paradis3lost @ Jul 12 2016, 04:02 PM)
Top up RM 100 to change to RX480 I can accept. But RM 1000 is ridiculous.

Bookmarking this thread.
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i will update when i got new news


goldfries
post Jul 13 2016, 12:03 AM

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QUOTE(PowerSlide @ Jul 12 2016, 02:16 PM)
you are lucky man your card still can be replaced, too bad my case EOL and the distributor wana become a jack ass
I've E-mailed Sapphire your case again, no reply from them yet. sad.gif

Sad case la yours, my ASUS HD7950 EOL also, I sent for RMA and they gave me CN nice nice.

Help you make it viral la. I feel that it's nonsense https://www.facebook.com/goldfries.fanpage/...370795562946956
kerolzarmyfanboy
post Jul 13 2016, 12:18 AM

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QUOTE(goldfries @ Jul 13 2016, 12:03 AM)
I've E-mailed Sapphire your case again, no reply from them yet. sad.gif

Sad case la yours, my ASUS HD7950 EOL also, I sent for RMA and they gave me CN nice nice.

Help you make it viral la. I feel that it's nonsense https://www.facebook.com/goldfries.fanpage/...370795562946956
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come I help it become more viral

sharing it on PC FB groups
goldfries
post Jul 13 2016, 12:20 AM

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Eventually we'll find out whether it's the shop playing a fool on consumer.

Never heard of any brand do things so stupid.
TSPowerSlide
post Jul 13 2016, 01:10 AM

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QUOTE(goldfries @ Jul 13 2016, 12:03 AM)
I've E-mailed Sapphire your case again, no reply from them yet. sad.gif

Sad case la yours, my ASUS HD7950 EOL also, I sent for RMA and they gave me CN nice nice.

Help you make it viral la. I feel that it's nonsense https://www.facebook.com/goldfries.fanpage/...370795562946956
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thanks again bro notworthy.gif

now see how they gonna handle it

as for the shop, she say 1st time she encounter such bad RMA and she also pity me lol but nothing much she can do as it's all down to build tech..she is only the middle person passing messages to me


XIII|Freya
post Jul 13 2016, 01:10 AM

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the imbi plaza 1 is direct distributor... rma my 6970 got back brand new... btw i think 280x got tons of restock.. maybe not for tri x but the dual X got many...
boonykun
post Jul 13 2016, 01:34 AM

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Well, Not to say that I have bad experience, but previously JW has some issues (or CML)... RMA 3870 takes ages, then say cannot repair and EOL, ask me pay 50% for 5870 or give me a mere RM200 CN... Meh... (one month warranty left)
Luckily after a month of negotiation, JW called and offered me an 4890 new RMA Set (But with only 7 day warranty) with only RM50 payment from 3870 warranty.... at least I didn't went Full Berserk...

Build tech wise, Well... leadtek is one hell of a good gpu that I've previously own, and previously their staffs are friendly, but didn't aware that things are going north with RM100 CN now... sad.gif
darjana
post Jul 13 2016, 03:50 AM

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leadtek models are good. heavy duty. those nvidia's in my cc still running good after 4yrs.
SUStlts
post Jul 13 2016, 05:32 AM

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wira_laju
post Jul 13 2016, 06:34 AM

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my Sapphire280 take almost 2 month to repaired.
slow but as long i get my card is ok.
Ninsendo
post Jul 13 2016, 07:08 AM

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my gtx660ti rma , at last gv me offer topup rm150 for gtx 970..pity u bro

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