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Very bad RMA for Sapphire GPU
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paradis3lost
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Jul 15 2016, 01:45 PM
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QUOTE(PowerSlide @ Jul 14 2016, 08:34 PM) latest update i can tell you guys is someone contact me this morning my case will be sorted out and i will be send a replacement card thanks to you guys for helping spread the "fire"  Please do share with us if this issue is sorted out by the distributor or the manufacturer so that everyone can learn from this.
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TSPowerSlide
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Jul 15 2016, 02:11 PM
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QUOTE(tlts @ Jul 15 2016, 04:23 AM) wonder wat card they going to give u(prey hard)since now its viral aready might give u stronger card for freeeeeeeee...remember update here ya getting back a 380X QUOTE(Lurker @ Jul 15 2016, 01:13 PM) Have them make it clear, it is sorted out due to the pressure given? Or a mistake in their warranty procedure aka miscommunication ? If they say is a 'one off goodwill gesture' plz let all end user know of their rma practice can be said of the pressure and heat this issue is getting into i'm glad someone step up and solve it for me, now i can move on
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goldfries
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Jul 15 2016, 02:13 PM
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40K Club
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QUOTE(PowerSlide @ Jul 15 2016, 02:11 PM) getting back a 380X That's an upgrade!
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TSPowerSlide
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Jul 15 2016, 02:28 PM
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QUOTE(paradis3lost @ Jul 15 2016, 01:45 PM) Please do share with us if this issue is sorted out by the distributor or the manufacturer so that everyone can learn from this. its actually Mr. Kravitz Liew from AMD malaysia who solve this for me QUOTE(goldfries @ Jul 15 2016, 02:13 PM) That's an upgrade!  yeap, at least a better card than 280X i'm ok with it
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goldfries
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Jul 15 2016, 02:31 PM
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40K Club
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QUOTE(PowerSlide @ Jul 15 2016, 02:28 PM) its actually Mr. Kravitz Liew from AMD malaysia who solve this for me Totally surprised amdmy stepped in.
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TSPowerSlide
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Jul 15 2016, 02:37 PM
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QUOTE(goldfries @ Jul 15 2016, 02:31 PM) Totally surprised amdmy stepped in.  so now everyone will find him for any warranty issue on AMD products
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goldfries
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Jul 15 2016, 02:40 PM
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40K Club
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No la, this one actually first case of shitty stuff.
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SUStlts
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Jul 15 2016, 03:50 PM
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amdmy can solve my powercolor r9 270 or not...for false advertising...i got a 1024stream prossesor card was hoing a 1024 one....the box and resit also no statef that i am buying a 1024 stream prossesor card 😞. btw my card in is rma atm only 1 white sticker they stick thte write 1024SP which i dun know wat that mean at that time This post has been edited by tlts: Jul 15 2016, 03:57 PM Attached thumbnail(s)
Attached File(s)
Sales_Cash_Sales_7__GST_2__thomasleeteeseng_live.com.pdf ( 37.19k )
Number of downloads: 22
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k!nex
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Jul 15 2016, 04:02 PM
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QUOTE(PowerSlide @ Jul 15 2016, 02:11 PM) getting back a 380X Congrats. At least you have upgraded 2 generations of GCN architecture. Tahiti (GCN 1.0) -> Hawaii (GCN 1.1 ) -> Tonga ( GCN 1.2)
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sHawTY
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Jul 15 2016, 04:03 PM
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QUOTE(goldfries @ Jul 13 2016, 12:08 PM) Yeah they're problematic, not sure if they have improved.  Actually they've impoved a lot since yesteryears I've had 2 faulty ASUS devices where the RMA process for their products is completed in a very short time In January, I send an R9 280x for RMA because the fan has stopped moving, 19 days later they came back to me with a completely new card And then in this month, I sent a ZenFone 2 for RMA because the phone is unable to detect SIM cards in both slot, send it to ASUS service center in Digital Mall on Tuesday 5 July. 4 days later (Saturday 9 July) received an SMS saying the repairs is completed This post has been edited by sHawTY: Jul 15 2016, 04:12 PM
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TSPowerSlide
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Jul 15 2016, 04:55 PM
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QUOTE(tlts @ Jul 15 2016, 03:50 PM) amdmy can solve my powercolor r9 270 or not...for false advertising...i got a 1024stream prossesor card was hoing a 1024 one....the box and resit also no statef that i am buying a 1024 stream prossesor card 😞. btw my card in is rma atm only 1 white sticker they stick thte write 1024SP which i dun know wat that mean at that time actually r9 270 should be how many SP? QUOTE(k!nex @ Jul 15 2016, 04:02 PM) Congrats. At least you have upgraded 2 generations of GCN architecture. Tahiti (GCN 1.0) -> Hawaii (GCN 1.1 ) -> Tonga ( GCN 1.2) now thinking about GCN 1.3 or pascal
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rav3n82
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Jul 15 2016, 05:22 PM
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QUOTE(PowerSlide @ Jul 15 2016, 04:55 PM) actually r9 270 should be how many SP? Should be 1280.
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SUStlts
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Jul 15 2016, 05:31 PM
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QUOTE(PowerSlide @ Jul 15 2016, 04:55 PM) actually r9 270 should be how many SP? now thinking about GCN 1.3 or pascal  should be 1280 sp this r9 270 is 1024 sp same with r7 265 This post has been edited by tlts: Jul 15 2016, 05:33 PM
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TSPowerSlide
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Jul 15 2016, 05:53 PM
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QUOTE(tlts @ Jul 15 2016, 05:31 PM) should be 1280 sp this r9 270 is 1024 sp same with r7 265 so it should be 1280 but your card only 1024 got email powercolor ask them whats going on?
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SUStlts
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Jul 15 2016, 05:54 PM
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QUOTE(PowerSlide @ Jul 15 2016, 05:53 PM) so it should be 1280 but your card only 1024 got email powercolor ask them whats going on? they say want to investigate but that over a month aready
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goldfries
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Jul 15 2016, 06:07 PM
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40K Club
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QUOTE(tlts @ Jul 15 2016, 03:50 PM) amdmy can solve my powercolor r9 270 or not...for false advertising...i got a 1024stream prossesor card was hoing a 1024 one....the box and resit also no statef that i am buying a 1024 stream prossesor card 😞. btw my card in is rma atm
only 1 white sticker they stick thte write 1024SP which i dun know wat that mean at that time Here's the problem. If the white sticker says 1024 SP, twice. and the GPU-Z shows 1024 SP Then they're not doing false advertising. Even their website doesn't state it.
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TSPowerSlide
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Jul 15 2016, 06:51 PM
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QUOTE(goldfries @ Jul 15 2016, 06:07 PM) Here's the problem. If the white sticker says 1024 SP, twice. and the GPU-Z shows 1024 SP Then they're not doing false advertising. Even their website doesn't state it.  they can also say during manufacturing there are changes then printed clearly on box as well how to gaduh like that
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SUStlts
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Jul 16 2016, 09:26 AM
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btw wat is sp?and wat does it do?any 1024sp vs1280sp video to watch?and big different?
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rav3n82
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Jul 16 2016, 05:05 PM
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QUOTE(tlts @ Jul 16 2016, 09:26 AM) btw wat is sp?and wat does it do?any 1024sp vs1280sp video to watch?and big different? SP is stream processor, the number of cores on your graphic card. Typically, Nvidia and AMD have different GPU architecture, so this is not a good way to compare if more SP means better performance. Between the same brand, if you compare between the same generation (and default core clock), then yes, usually more SP means more performance. 1024 SP is actually R7 265 / HD 7850 level. A R9 270 has 1280 SP. You will lose roughly around 15 - 20% performance. Read here and here.
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SUStlts
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Jul 16 2016, 05:07 PM
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QUOTE(rav3n82 @ Jul 16 2016, 05:05 PM) SP is stream processor, the number of cores on your graphic card. Typically, Nvidia and AMD have different GPU architecture, so this is not a good way to compare if more SP means better performance. Between the same brand, if you compare between the same generation (and default core clock), then yes, usually more SP means more performance. 1024 SP is actually R7 265 / HD 7850 level. A R9 270 has 1280 SP. You will lose roughly around 15 - 20% performance. Read here and here. oh ok..guess nothing can be done for my case
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