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 Very bad RMA for Sapphire GPU

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paradis3lost
post Jul 15 2016, 01:45 PM

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QUOTE(PowerSlide @ Jul 14 2016, 08:34 PM)
latest update i can tell you guys is

someone contact me this morning my case will be sorted out and i will be send a replacement card

thanks to you guys for helping spread the "fire"  tongue.gif
*
Please do share with us if this issue is sorted out by the distributor or the manufacturer so that everyone can learn from this.
TSPowerSlide
post Jul 15 2016, 02:11 PM

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QUOTE(tlts @ Jul 15 2016, 04:23 AM)
wonder wat card they going to give u(prey hard)since now its viral aready might give u stronger card for freeeeeeeee...remember update here ya
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getting back a 380X smile.gif

QUOTE(Lurker @ Jul 15 2016, 01:13 PM)
Have them make it clear,  it is sorted out due to the pressure given?

Or a mistake in their warranty procedure aka miscommunication ?

If they say is a 'one off goodwill gesture' plz let all end user know of their rma practice
*
can be said of the pressure and heat this issue is getting into

i'm glad someone step up and solve it for me, now i can move on
goldfries
post Jul 15 2016, 02:13 PM

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QUOTE(PowerSlide @ Jul 15 2016, 02:11 PM)
getting back a 380X  smile.gif 
That's an upgrade! biggrin.gif
TSPowerSlide
post Jul 15 2016, 02:28 PM

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QUOTE(paradis3lost @ Jul 15 2016, 01:45 PM)
Please do share with us if this issue is sorted out by the distributor or the manufacturer so that everyone can learn from this.
*
its actually Mr. Kravitz Liew from AMD malaysia who solve this for me

QUOTE(goldfries @ Jul 15 2016, 02:13 PM)
That's an upgrade! biggrin.gif
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yeap, at least a better card than 280X i'm ok with it tongue.gif
goldfries
post Jul 15 2016, 02:31 PM

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QUOTE(PowerSlide @ Jul 15 2016, 02:28 PM)
its actually Mr. Kravitz Liew from AMD malaysia who solve this for me
Totally surprised amdmy stepped in. rclxm9.gif

TSPowerSlide
post Jul 15 2016, 02:37 PM

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QUOTE(goldfries @ Jul 15 2016, 02:31 PM)
Totally surprised amdmy stepped in.  rclxm9.gif
*
so now everyone will find him for any warranty issue on AMD products laugh.gif
goldfries
post Jul 15 2016, 02:40 PM

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No la, this one actually first case of shitty stuff.
SUStlts
post Jul 15 2016, 03:50 PM

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amdmy can solve my powercolor r9 270 or not...for false advertising...i got a 1024stream prossesor card was hoing a 1024 one....the box and resit also no statef that i am buying a 1024 stream prossesor card 😞.
btw my card in is rma atm

only 1 white sticker they stick thte write 1024SP
which i dun know wat that mean at that time

This post has been edited by tlts: Jul 15 2016, 03:57 PM


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k!nex
post Jul 15 2016, 04:02 PM

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QUOTE(PowerSlide @ Jul 15 2016, 02:11 PM)
getting back a 380X  smile.gif 
Congrats. At least you have upgraded 2 generations of GCN architecture.
Tahiti (GCN 1.0) -> Hawaii (GCN 1.1 ) -> Tonga ( GCN 1.2)
sHawTY
post Jul 15 2016, 04:03 PM

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QUOTE(goldfries @ Jul 13 2016, 12:08 PM)
Yeah they're problematic, not sure if they have improved. sad.gif
Actually they've impoved a lot since yesteryears
I've had 2 faulty ASUS devices where the RMA process for their products is completed in a very short time

In January, I send an R9 280x for RMA because the fan has stopped moving, 19 days later they came back to me with a completely new card

And then in this month, I sent a ZenFone 2 for RMA because the phone is unable to detect SIM cards in both slot, send it to ASUS service center in Digital Mall on Tuesday 5 July. 4 days later (Saturday 9 July) received an SMS saying the repairs is completed

This post has been edited by sHawTY: Jul 15 2016, 04:12 PM
TSPowerSlide
post Jul 15 2016, 04:55 PM

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QUOTE(tlts @ Jul 15 2016, 03:50 PM)
amdmy can solve my powercolor r9 270 or not...for false advertising...i got a 1024stream prossesor card was hoing a 1024 one....the box and resit also no statef that i am buying a 1024 stream prossesor card 😞.
btw my card in is rma atm

only 1 white sticker they stick thte write 1024SP
which i dun know wat that mean at that time
*
actually r9 270 should be how many SP?

QUOTE(k!nex @ Jul 15 2016, 04:02 PM)
Congrats. At least you have upgraded 2 generations of GCN architecture.
Tahiti (GCN 1.0) -> Hawaii (GCN 1.1 ) -> Tonga ( GCN 1.2)
*
now thinking about GCN 1.3 or pascal tongue.gif
rav3n82
post Jul 15 2016, 05:22 PM

I find your lack of faith disturbing!
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QUOTE(PowerSlide @ Jul 15 2016, 04:55 PM)
actually r9 270 should be how many SP?
*
Should be 1280.
SUStlts
post Jul 15 2016, 05:31 PM

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QUOTE(PowerSlide @ Jul 15 2016, 04:55 PM)
actually r9 270 should be how many SP?
now thinking about GCN 1.3 or pascal  tongue.gif
*
should be 1280 sp

this r9 270 is 1024 sp
same with r7 265


This post has been edited by tlts: Jul 15 2016, 05:33 PM
TSPowerSlide
post Jul 15 2016, 05:53 PM

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QUOTE(tlts @ Jul 15 2016, 05:31 PM)
should be 1280 sp

this r9 270 is 1024 sp
same with r7 265
*
so it should be 1280 but your card only 1024 sweat.gif

got email powercolor ask them whats going on?


SUStlts
post Jul 15 2016, 05:54 PM

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QUOTE(PowerSlide @ Jul 15 2016, 05:53 PM)
so it should be 1280 but your card only 1024  sweat.gif

got email powercolor ask them whats going on?
*
they say want to investigate but that over a month aready
goldfries
post Jul 15 2016, 06:07 PM

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QUOTE(tlts @ Jul 15 2016, 03:50 PM)
amdmy can solve my powercolor r9 270 or not...for false advertising...i got a 1024stream prossesor card was hoing a 1024 one....the box and resit also no statef that i am buying a 1024 stream prossesor card 😞.
btw my card in is rma atm

only 1 white sticker they stick thte write 1024SP
which i dun know wat that mean at that time
Here's the problem.

If the white sticker says 1024 SP, twice. and the GPU-Z shows 1024 SP

Then they're not doing false advertising. Even their website doesn't state it. sad.gif
TSPowerSlide
post Jul 15 2016, 06:51 PM

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QUOTE(goldfries @ Jul 15 2016, 06:07 PM)
Here's the problem.

If the white sticker says 1024 SP, twice. and the GPU-Z shows 1024 SP

Then they're not doing  false advertising. Even their website doesn't state it. sad.gif
*
they can also say during manufacturing there are changes

then printed clearly on box as well

how to gaduh like that sweat.gif




SUStlts
post Jul 16 2016, 09:26 AM

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btw wat is sp?and wat does it do?any 1024sp vs1280sp video to watch?and big different?
rav3n82
post Jul 16 2016, 05:05 PM

I find your lack of faith disturbing!
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QUOTE(tlts @ Jul 16 2016, 09:26 AM)
btw wat is sp?and wat does it do?any 1024sp vs1280sp video to watch?and big different?
*
SP is stream processor, the number of cores on your graphic card. Typically, Nvidia and AMD have different GPU architecture, so this is not a good way to compare if more SP means better performance. Between the same brand, if you compare between the same generation (and default core clock), then yes, usually more SP means more performance.

1024 SP is actually R7 265 / HD 7850 level. A R9 270 has 1280 SP. You will lose roughly around 15 - 20% performance. Read here and here.
SUStlts
post Jul 16 2016, 05:07 PM

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QUOTE(rav3n82 @ Jul 16 2016, 05:05 PM)
SP is stream processor, the number of cores on your graphic card. Typically, Nvidia and AMD have different GPU architecture, so this is not a good way to compare if more SP means better performance. Between the same brand, if you compare between the same generation (and default core clock), then yes, usually more SP means more performance.

1024 SP is actually R7 265 / HD 7850 level. A R9 270 has 1280 SP. You will lose roughly around 15 - 20% performance. Read here and here.
*
oh ok..guess nothing can be done for my case cry.gif

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