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 Very bad RMA for Sapphire GPU

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SUStlts
post Jun 30 2016, 06:50 PM

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i bought like 3 sapphire card b4..and nvr RMA any of the 3 b4,(sold away)
guess i will start to black list sapphire and POWERCOLOR gpu from now on...
my GPU powercolor they doing FALSE advertizing..i aready file a complain to KPDNKK oledi....but no respond from them almost 3 weeks liao
SUStlts
post Jul 1 2016, 05:59 AM

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to ts...would u like me to post this at thier fb page?
just to speed up the prosess
SUStlts
post Jul 1 2016, 12:17 PM

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QUOTE(ZeonKid @ Jul 1 2016, 11:36 AM)
can share about the powercolor gpu false advertising?
*
1024 stream prosesor issue.should be 1280
they use old box ,even resit also no write indicated i am buying a cut down version

This post has been edited by tlts: Jul 1 2016, 12:17 PM
SUStlts
post Jul 1 2016, 05:40 PM

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QUOTE(PowerSlide @ Jul 1 2016, 02:45 PM)
how is your complaint going?
*
they did call me once while i was driving hence no pick up thier call ONCE,then i call back and they say this number is for outgoing call only aka they will call back....and thats it never heard anything after that for 3 week.

This post has been edited by tlts: Jul 1 2016, 05:45 PM


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SUStlts
post Jul 2 2016, 08:21 PM

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QUOTE(goldfries @ Jul 2 2016, 08:18 PM)
Who didn't respond to you KPDNKK or PowerColor?

Let me know la, I can investigate the matter (not with KPDNKK). biggrin.gif
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i did watsapp with powercolor (dun quite remember what name) say they will check with marketing department bcause he also dun know how it was advertize...i wait wait wait msg msg msg...keep say not yet not yet then i report je tired of waiting liao
SUStlts
post Jul 3 2016, 08:49 AM

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i just post @ kpdnkk fb..hope can get faster respond there kekeke
SUStlts
post Jul 4 2016, 10:30 AM

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wow posting at kpdnkk fb really fast reply...so got a call from them jst to say its under ttpm...so i gonna make complain there haiz
SUStlts
post Jul 4 2016, 05:00 PM

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QUOTE(goldfries @ Jul 2 2016, 08:15 PM)
XFX - HK
Sapphire - HK
Galax - HK
*
btw which brand of gpu thats no need to send overseas for rma?
SUStlts
post Jul 4 2016, 05:18 PM

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that powercolor veli cb la.just now call check my gpu status .she say not yet send to taiwan,reason is she only 1person at department atm..last week i call she say send aready to taiwan haiz very sianz ler like that..btw later go home must file report at ttpm sin
SUStlts
post Jul 4 2016, 06:49 PM

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woot report ttpm need to pay rm5 linggit ka..haiz....mission abort la
btw i just wanna gain some exp in reporting haha

This post has been edited by tlts: Jul 4 2016, 06:50 PM
SUStlts
post Jul 12 2016, 12:42 PM

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any update on this issue?
SUStlts
post Jul 12 2016, 01:10 PM

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y not make a report at ttpm/kdnkk
SUStlts
post Jul 13 2016, 05:32 AM

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i also comment,like,and share
SUStlts
post Jul 15 2016, 04:23 AM

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wonder wat card they going to give u(prey hard)since now its viral aready might give u stronger card for freeeeeeeee...remember update here ya
SUStlts
post Jul 15 2016, 03:50 PM

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amdmy can solve my powercolor r9 270 or not...for false advertising...i got a 1024stream prossesor card was hoing a 1024 one....the box and resit also no statef that i am buying a 1024 stream prossesor card 😞.
btw my card in is rma atm

only 1 white sticker they stick thte write 1024SP
which i dun know wat that mean at that time

This post has been edited by tlts: Jul 15 2016, 03:57 PM


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SUStlts
post Jul 15 2016, 05:31 PM

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QUOTE(PowerSlide @ Jul 15 2016, 04:55 PM)
actually r9 270 should be how many SP?
now thinking about GCN 1.3 or pascal  tongue.gif
*
should be 1280 sp

this r9 270 is 1024 sp
same with r7 265


This post has been edited by tlts: Jul 15 2016, 05:33 PM
SUStlts
post Jul 15 2016, 05:54 PM

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QUOTE(PowerSlide @ Jul 15 2016, 05:53 PM)
so it should be 1280 but your card only 1024  sweat.gif

got email powercolor ask them whats going on?
*
they say want to investigate but that over a month aready
SUStlts
post Jul 16 2016, 09:26 AM

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btw wat is sp?and wat does it do?any 1024sp vs1280sp video to watch?and big different?
SUStlts
post Jul 16 2016, 05:07 PM

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QUOTE(rav3n82 @ Jul 16 2016, 05:05 PM)
SP is stream processor, the number of cores on your graphic card. Typically, Nvidia and AMD have different GPU architecture, so this is not a good way to compare if more SP means better performance. Between the same brand, if you compare between the same generation (and default core clock), then yes, usually more SP means more performance.

1024 SP is actually R7 265 / HD 7850 level. A R9 270 has 1280 SP. You will lose roughly around 15 - 20% performance. Read here and here.
*
oh ok..guess nothing can be done for my case cry.gif
SUStlts
post Jul 16 2016, 05:27 PM

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QUOTE(rav3n82 @ Jul 16 2016, 05:11 PM)
I feel for you. sad.gif But honestly, I would feel your case falls in a gray area. It is not like they didn't put the 1024 SP on the box, but it is actually just a small product code label which means nothing to a less informed customer. They should at least place a big label on the front of the box, 1024 SP!!! so that people are aware of what they are buying.
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yup front of the box and i am at fault for buing blind...but a sticker not even typing "stream prossor" instead of SP
haizzzz....

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