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 GrabCar Driver Resource Centre & FAQ

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AskarPerang
post Oct 10 2016, 04:57 PM

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QUOTE(VLVL @ Oct 10 2016, 04:37 PM)
rclxms.gif  rclxms.gif why u guys so lucky met so many mafan ppl. i m driving uber, havent switch to grab yet. the most mafan customer is just requested me to wait for them doing 10min grocery shopping. but multiple stop is allowed in uber so i cannot complain.

another customer going to kl sentral then i requested her to sit in front with good manner and politely. mana tahu kena screwed by her. she said: i will complain to uber, why the driver afraid of taxi driver , better just dont drive in malaysia.
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Uber meter clock for time is running. Grabcar is fixed fare. Different approach.
I think need to make a small booklet the do and dont and also the additional charges if ask to use different route / divert / waiting time.
Ask the rider to read. No need to explain.
AskarPerang
post Oct 11 2016, 03:00 PM

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QUOTE(ikanair @ Oct 11 2016, 12:32 PM)
OpenOffice spreadsheet to help calculate GRAB incentive
OpenOffice software is free, just download to use

Feel free to use the spead sheet
Rename file #GrabIncentive.ods.txt to #GrabIncentive.ods

biggrin.gif
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cannot download also
AskarPerang
post Oct 11 2016, 03:45 PM

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How to use? Cannot open in excel?
AskarPerang
post Oct 11 2016, 07:22 PM

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QUOTE(JackLee9834 @ Oct 11 2016, 05:05 PM)
Salam semua.
Saya nak mintak tolong kepada semua GRABBERS di seluruh MALAYSIA.
Pada hari JUMAAT NI, saya nak mintak tolong semua, tolong off handphone masing2 pada pukul 7 PAGI hingga 6 PETANG.
Itu sahaja yang saya mintak.
Sekarang ni office grab dah tau yang driver tak suka tambang murah, tapi apa diorg peduli, satu driver belah,lagi 100 orang masuk.
Anda perlu tahu, kalau DRIVER TAKDA, MAMPUS LA GRAB.
KITA YANG CARI DUIT UNTUK DIORG, KALAU KITA TAKDA, HABIS LA COMPANY GRABCAR.
So saya nak mintak semua driver2 sekalian, HARI JUMAAT, 7 PAGI HINGGA 6 PETANG, tolong lah OFF HANDPHONE MASING2.
Nak on UBER on la. Kita bagi diorg rasa PENANGAN DRIVER2 mcm mana.
Diorg TURUNKAN HARGA TAMBANG, TAPI HARGA MINYAK MAKIN NAIK, KOS HIDUP MAKIN NAIK.
Kalau GRABCAR turunkan harga tambang, tapi KURANGKAN 20% jadi 10% TAKPE JUGAK.
Sekarang , diorang masih lagi ambik 20% , tambah dengan 15% PENURUNAN HARGA TAMBANG.
TOTAL DIORG AMBIK DARI KITA ADALAH 35%
Diorang ingat driver tak pandai Matematik.
Mari kita bagi diorang rasa GEGARAN GRABCAR.

Tolong lah, BERSATU LAH semua untuk SATU HARI SAHAJA. IAITU PADA HARI JUMAAT 14 OKTOBER DARI 7 PAGI SMPAI 6 PETANG.

Tolong sebarkan ke semua group2 lain . Kita perlu bersatu. Jangan biar kepala kita dipijak2.
Pls support.

Grabbies United Group
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6 hours of MP time on Friday. bye.gif
AskarPerang
post Oct 11 2016, 10:48 PM

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Incentive sudah masuk......

Attached Image
AskarPerang
post Oct 11 2016, 11:10 PM

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QUOTE(WhiteWing @ Oct 11 2016, 11:06 PM)
Not bad.. I got rm 800++ smile.gif
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This week gonna be better......with Jumbo Peak.
Nah take that those wanna plan boikot.

Attached Image
AskarPerang
post Oct 11 2016, 11:33 PM

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QUOTE(WhiteWing @ Oct 11 2016, 11:14 PM)
What is jumbo peak ?  :confused:
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Better than Mega Peak.
Go where earn RM36 per hour (80% of RM45)?
And we also know not really driving for the full hour also. haha.
AskarPerang
post Oct 12 2016, 12:52 AM

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QUOTE(linkeong @ Oct 12 2016, 12:43 AM)
Anyone doing referral for melaka area?
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Referral can be anywhere in Malaysia. Not specific base on location.
AskarPerang
post Oct 12 2016, 10:24 PM

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QUOTE(hahagang @ Oct 12 2016, 10:30 AM)
Haha, sure skip this....., will consider if current location is around westin or starhill and is at the morning of sunday.....

Got once, rider put the note "Tambah MYR 5.00"

another time pick up at GH, a grandma bring grand children to "wash kidney", very pity them, bring them home after the treatment then understand more and how frequent the treatment is. The kids is only 10 years old, at the end free fare for them.
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Good deed. thumbup.gif
I dont mind doing Uber charity ride for this type of needy riders as well.
AskarPerang
post Oct 13 2016, 06:35 PM

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QUOTE(-nobody- @ Oct 13 2016, 12:47 PM)
At the end of the week, all my requirements are met, acceptance >90%, cancellation <10%, rating > 4.5
but my incentive delayed few days so i emailed them why incentive not received, even i provided proof with the screenshot.. day later they just replied got additional cancellation rate that did not show at the screen, WTF so untransparent!!

they said the additional rate was driver called to cancel trip... the fook i called up rider to confirm destination and ETA, sometime they said waiting time too long, so i said then u cancel make new request, how the hell what cancel option the rider select!  mad.gif

i had request for which trips were that, they still no reply...
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yes rider cancel but choose the option: "due to driver call to ask for cancel" will count towards our cancellation rate. so keeping at nyawa-nyawa ikan rate of 9% is risky. they will only total up at the end of the week.

I always keep track of all my riders cancellation request. total up even if all choose that sabotage drivers option also won't pass 10%. that's the way to be super save.

AskarPerang
post Oct 13 2016, 10:18 PM

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QUOTE(WhiteWing @ Oct 13 2016, 08:03 PM)
Just kena 3 cancelation. Sigh..
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I kena no show cancellation just now. Waste my time only. bangwall.gif
AskarPerang
post Oct 13 2016, 10:20 PM

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QUOTE(edriem @ Oct 13 2016, 10:10 PM)
tomorrow some drivers are planning to boycott. And they will do a fake booking to teach traitors (those who still driving). Like seriously?
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i thought only Singaporean so kiasu. mega_shok.gif

QUOTE(budi1413 @ Oct 13 2016, 10:13 PM)
Why my incentive credited 2 times?

The first is rm75.00 at 11 october.
The second is rm120.80 today.

Fyi, my account just activated last week wednesday, start driving at friday afternoon, saturday and sunday full day.
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RM75 is not incentive. is for newly sign up bonus.
AskarPerang
post Oct 13 2016, 10:47 PM

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QUOTE(doraemonkiller @ Oct 13 2016, 10:32 PM)
For me I accept all trips. Usually I have 100% acceptance rate unless there is error that got ping but no screen show up.  Like 2 weeks ago, all 48 jobs accepted except 1 got error and make my acceptance rate become 98%.

I seldom cancel trip unless the passenger take more than 10 minutes to appear. My target is my cancellation + passenger cancellation = less than 10% for safe.
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So what is your view on tomorrow mogok off grabcar?
AskarPerang
post Oct 14 2016, 09:04 AM

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QUOTE(budi1413 @ Oct 14 2016, 08:24 AM)
New sign up bonus is rm20. biggrin.gif
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new sign up is rm10 plus rm150 if drive for Uber before this. for limited time period.
AskarPerang
post Oct 14 2016, 10:49 PM

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Today incentive play:

Attached Image


File can be downloaded here:
https://www.dropbox.com/s/5m02j5dk13g8o97/G...ds%29.xlsx?dl=0
AskarPerang
post Oct 14 2016, 11:15 PM

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QUOTE(W_Pooh @ Oct 14 2016, 11:01 PM)
wow that is alot for 4 hours ohmy.gif
for the same 4 hour, i only managed to get about total of 80 after deducting 20%..
was stucked in jam most of the time doh.gif
mind sharing which area were you in? or any tips in 'main incentives'?
you can pm me.. tongue.gif
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I dislike driving in KL city. but is also unavoidable.

Aim 1 trip per hour will do. finish the first trip then can go lepak somewhere under the tree, petrol station, etc. receive ping can do more trips is a bonus.
When reaching the following next hour then only go out to hot spot area (shopping malls, etc) to find ping request.

Use waze to navigate. Got estimated time. If nearing like 5.55PM estimated time arrival, then just drive slower on the road so that when you drop your passenger the time is 6PM and you are good for the next hour block. Because I kena before. Received ping at 5.59PM, but the entire trip (pick up until drop off) took more than an hour due to jem. burn 1 incentive block. If only the ping is 1 minute late, then incentive will count for the 6PM block.
AskarPerang
post Oct 14 2016, 11:58 PM

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QUOTE(W_Pooh @ Oct 14 2016, 11:51 PM)
ahh ok.. thanks for sharing biggrin.gif
today burnt 1 incentive block also while stucked in jam..
JP block somemore..
received few fake booking today. sigh. not >10% yet but to be safe will try my best to lower my cancellation rate for next 2 days doh.gif
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Lucky not to be involved with those sabotage stuff. Received one likely fake booking but the person is not smart enough. From KL City stated to Sunway Pyramid. High fare. RM40+. During off work peak hour. Who on earth want to go shopping during such hours. End up just ignore the ping.
AskarPerang
post Oct 15 2016, 11:38 PM

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QUOTE(nickerlas @ Oct 15 2016, 05:07 PM)
Non stop 5rm fares, what a waste of my time. Are weekends usually this slow, or is it I'm in the wrong area? Been driving around pj, hartamas, Jalan uni
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at least better than Uber. you can see the fare and decide whether to take or not. if Uber can cry only. haha.

weekend all part timers around. open the rider apps to check. I guess those below rm5 fare will have far pick up location. because drivers rejected and will be passed further and further.
AskarPerang
post Oct 15 2016, 11:41 PM

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QUOTE(2feidei @ Oct 15 2016, 11:40 PM)
Always reject, Grab won't suspend u like Uber one meh?
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no.
unless you are playing incentive then you must keep acceptance at 90%.
AskarPerang
post Oct 16 2016, 08:26 AM

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QUOTE(WhiteWing @ Oct 16 2016, 12:33 AM)
Weekend is actually is easy to hit 3 trips in one hour time. Only you guys think is wasting time.

Today alone I already hit RM 300+ incentive..
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can even do 4 trips in an hour yesterday. the 4th trip terpaksa accept to keep the acceptance rate high. but if the 4th trip is a big fare trip then must strategise a bit. haha.

QUOTE(2feidei @ Oct 16 2016, 01:33 AM)
that's good, as if I am driving part time, I don't chase for incentive. It is different story if I driving full time....how about rider ffk?
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cancellation you get nothing. the only thing is rider unable to cancel if you are within 500 meters. but then again if they really dont want the trip then you wait for long long time also they wont appear. end up you have to own cancel get nothing as well.

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