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 GrabCar Driver Resource Centre & FAQ

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AskarPerang
post Oct 24 2016, 12:22 AM

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QUOTE(2feidei @ Oct 24 2016, 12:19 AM)
Now Grab start deduct immediately after u accept the job, no longer when u start trip? I remember last time when I go briefing, they told me, they only start deduct when start trip?  confused.gif
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will deduct when you accept the job. but will refund you back if the job is cancelled.
can check your credit transaction history.
AskarPerang
post Oct 24 2016, 01:10 AM

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QUOTE(Effy92 @ Oct 24 2016, 12:43 AM)
No, i mean just come to pickup location but not press pick up yet.
Eg: AND-XXXXXXX-X-this digit how many time that the rider book the grab.
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check your credit transaction history. if you cancel before 'pick up' rider, grabcar will refund you.
AskarPerang
post Oct 24 2016, 12:15 PM

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QUOTE(destiny6 @ Oct 24 2016, 11:46 AM)
i see you kinda active in this thread d ya...... brows.gif
when wanna start try Grab?  brows.gif
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Pro:
1. Able to see rider destination and fare. (Avoid being scam to do short trips.)
2. Incentive reward online during peak hour.
3. Non incentive driver can aim for big fare. No need bother acceptance rating or cancellation rating.


Con:
1. No cancellation fees. (unlike Uber cancel after 5 mins, penalty RM5).
2. Rider ask divert other destination you can't do anything.
3. No waiting time. Rider ask to wait 10 mins you can't do anything.
AskarPerang
post Oct 24 2016, 12:50 PM

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QUOTE(destiny6 @ Oct 24 2016, 12:20 PM)
really? i scare kena banned due to low acceptance rate though....

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Yup. Although personally didnt try but I join enough groups to realise that those big fare drivers acceptance rating only below 10% and cancellation rating at 20+%. Rating will reset during sunday midnight. Only need to maintain drivers rating only.
No wander they stage mogok the other day. Those all big fare hunters.
Now sadly I received threat by those people to stop promoting incentive. Because to them, more drivers on the road, lesser chance to get high fare (high fare = surge in Uber).
AskarPerang
post Oct 24 2016, 12:52 PM

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QUOTE(WhiteWing @ Oct 24 2016, 12:49 PM)
Haih. Sometimes with RM 4 or RM 3 fare, we need to wait additional 10 minutes or 15 minutes even we reach the pick up point. Sigh.
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You incentive driver. Minimal effect. cool2.gif
AskarPerang
post Oct 24 2016, 02:56 PM

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QUOTE(ClaraAnnabelle @ Oct 24 2016, 02:47 PM)
Hi Sifus,

May I know how to check weekly earning in apps? And how to check incentive block? Thx  notworthy.gif
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This is not like Uber. Weekly earning will be emailed to you on Friday (for last week statement). But is a very brief version. Not detail at all.

Incentive block here (choose which area you are):
https://www.grab.com/my/blog/driver/car/


AskarPerang
post Oct 24 2016, 10:22 PM

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QUOTE(RattleSnaKe @ Oct 24 2016, 04:29 PM)
When will the incentives for the last week get credited into the wallet?
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Credit into wallet on Tuesday night (unless delay Grabcar will info you via SMS).
From wallet to your bank account on Friday.
AskarPerang
post Oct 25 2016, 02:11 PM

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QUOTE(XxJiaQianxX @ Oct 25 2016, 12:19 PM)
now grab driver app only available for android ? im ios user here.
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IOS available. still beta version. lack of feature. but still able to drive.
AskarPerang
post Oct 25 2016, 02:27 PM

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QUOTE(trosicky @ Oct 25 2016, 02:23 PM)
Hi,just wanna ask, did all of the incentives go to credit balance?
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Yes enter credit balance tonight (unless delay Grabcar will SMS if delay).
And will transfer to your bank account on Friday.
AskarPerang
post Oct 25 2016, 04:45 PM

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Haha. Didnt receive the SMS. Maybe because I got no incentive last week. Haha.
AskarPerang
post Oct 26 2016, 04:23 PM

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QUOTE(kopihazelnut @ Oct 26 2016, 10:52 AM)
do we have to pay for 2 for taxi booking?
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read again the website. you don't understand.
flash booking is whichever car the nearest will get your request. can be normal grabcar or taxi if the taxi is the nearest. fixed fare.
AskarPerang
post Oct 27 2016, 12:32 AM

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incentive in. Yay! sleep tight. sweet dreams.
AskarPerang
post Oct 27 2016, 11:25 PM

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QUOTE(nickerlas @ Oct 27 2016, 04:55 PM)
Guys so I was in another driver's grabcar today, was talking. He does ft, I do pt. He said that most of his part time friends, they don't give a shit about acceptance rate and don't aim for incentive. They aim for long trips. So the question is, is his suggestion that as a part timer I should aim for worthwhile trips over incentives? Will grab punish me for acceptance rate? As far as I know they are only bothered if I want incentive, and they only punish for cancellation rate.
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now with the lower fare it is more rewarding to go for incentive. part timer also can go for incentive. unless the only time you are free to drive is on non peak hour then is a different story.
AskarPerang
post Oct 28 2016, 04:01 PM

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grabhitch got incentive also???
AskarPerang
post Oct 28 2016, 10:26 PM

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QUOTE(hahagang @ Oct 28 2016, 05:17 PM)
Now introducing Platinum Partner......

Low fare still want driver give quality services......
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cater for those camping at KLIA one. pririority to get ping.
incentive drivers of course will avoid. sometimes after completed first trip already want to hide from further ping.
AskarPerang
post Oct 30 2016, 07:16 AM

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QUOTE(hahagang @ Oct 30 2016, 01:21 AM)
Does this priority setting turn to more income  ?

It just let driver higher chance of getting jobs, which means meeting more varieties of riders, go further distance to get rider compare to lower rating driver.

Not all booking is genuine. So higher chance of cancellation.

Let's wait those who got this priority driver share the story.
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QUOTE(act one @ Oct 30 2016, 07:02 AM)
Question,

How to know how many rider actually rate you? So u can the rating on 50 number.

How to know how many star rated?

How to know how many 5 star i have?

Nothing to monitor, nothing we can keep track ourself, everything wait for GC sms.

Priority to get a booking, mean everytime u get a booking is a priority booking... rclxm9.gif
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unless you camp at airports daily to get ping, I guess this priority to get booking is worthless for all other drivers.

just drive as per normal. no need to open door for passengers when they enter or exit the car. no need to prepare water + sweets for passengers.
AskarPerang
post Oct 30 2016, 10:15 PM

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check your email. higher incentive for certain hour next week.
and also no more cancellation by rider who put: driver ask to cancel. yay.

good job from grab. at least they listen. unlike the other competitor. dont know what improvement made at all after feedback from driver.
AskarPerang
post Oct 30 2016, 10:36 PM

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QUOTE(budi1413 @ Oct 30 2016, 10:33 PM)
Can leave the other one for good already. biggrin.gif
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the set destination feature still good to use. haha.
especially to get back from far location to your home again.

yesterday manage to used up both set destination. one trip took me to halfway point. later further down the road got ping again, same location as the condo I'm staying. haha. is still a good feature to have.
AskarPerang
post Nov 1 2016, 12:12 PM

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QUOTE(destiny6 @ Nov 1 2016, 12:09 PM)
Got the SMS, stating effective Monday 31/10 onwards right? So those short trips I done will top up a few ringgit to make it 5 then?
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if you are not qualified for the guarantee incentive.
if you are qualified, then grab will pay you the incentive instead.

you cannot get both.
AskarPerang
post Nov 1 2016, 10:05 PM

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QUOTE(telement @ Nov 1 2016, 09:54 PM)
How to see my total accumulated fares in Driver app?

I want to see that becos I want to know if I can hit rm480 (weekly) to get tier 1 incentive..
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Need to manually calculate. Scroll your credit transaction history. Each deduction divide by 0.2 to get the fare.


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