The question of why cannot do IBG/IBFT for FD or anything else is a common complaint from those not experienced or fully complying with details in the rules. It is only after getting explanation and really understanding the implied and unwritten meanings, learning from the mistakes and solutions in Frequently Asked Questions, reading customer complaints, you really know what your situation is and what to do, that you will succeed. It is really not that simple and even the IBG/IBFT thread does not cover every trip-up or solution.
Usually failures occur because of extraordinary situations not written-up in detail or misinterpretation of the manual and snappy brief instruction which will work for the normal case. If you want the answer in 1 or 3 sentences - most likely failure becuz already unable to comprehend many unspoken implications not said. If you go to a bank and wait, you can always see bank staff explaining but later the customer comes back to say cannot do. Then some bank staff will go and help. In some cases, the bank staff are also defeated by the bank's computer system and they reset and even after more problems, change ATM card, or give up (refer to HQ and never comeback).
For high worth individuals, the major problems are:-
1) unfamiiliarity - seldom do and no sad experiences to learn from
2) disregard of the rules - think anything also can as if the computer cares a hoot and unwillingness/inability to learn and comply
3) high minimum amount must be maintained for their high value account but forgot to take this into consideration with transfer charges and gst to cover the ADEQUACY RULE.
4) their account/s are not clean and stand alone - meaning they have compromised their ability such as taken up TAGGED FD products or funds where a certain high percentage or absolute amount is locked in CASA. The problem begins when the staff says can withdraw or transfer (meaning in general normal case) and you did so OTC, but the system remembers the condition and says NO later - inadequate/rejected. Things get confusing when you take up a number of tagged products including FD, as the ADEQUATE AMOUNT changes.
For some cases, it is a TIMING problem, which is usually worsen by charges and gst. Some banks are notorious for their high charges and sticky rules. This usually involves cheque clearance and overdraft, time clash with standard instructions for autosweep between current and savings account, autopay for loans, to others like wife and children in foreign currency studying overseas, credit card, annual fees such as ATM card, current account, bank deposit box charges and a whole bunch of charges. This is particularly difficult for those who have high penalty and interest charges for credit card late payments.
Some high worth accounts have peculiar rules to attract their customers which can clash. This all falls under one sentence in ADEQUACY RULES. Specific Terms and Conditions applicable to each account and situation on top of general IBG/IBFT rules.
5) In the worst case, the account may have some sort of unremoved block because of former complaint to bank of unauthorised transfer or to avoid some mistake or ATM card loss.
6) Use of account that cannot be used as not yet fully activated or already dormant but still showing in computer system - but cannot do anything.
7) Each account limit change and IBG/IBFT transfer needs its own TAC authorisation - you cannot change all of them with one TAC authorisation by SMS or if you mixed up the TACs received.
8) Do not confuse the poor servers and yourself by doing all at one login session. It can take some time.
9) For those who do more than one transfer per account, they face the DECREASING ADEQUACY PROBLEM due to IBG/IBFT charges and gst. That means usually cannot do the last transfer.
10) Not quite the same in ATM, due to peculiar rules about usage frequencies, free and charged access/transactions per month etc applicable specifically to the account or bank in question. It can get pretty bad.
One sentence reply - Maybe make a mistake. There are all sorts of reasons for failure, some easily understood and solved but some even the bank and HQ are at a loss due to their system. Please understand that this can get very complicated and depends on the individual to understand the status of his accounts and the bank and account peculiar conditions and terms of use. Most people do not read the terms and conditions fully, instructions, FAQ, and feedback. And even if they do, the language may be beyond their language ability. The implications (not in your favour) may not be fully spelt out. Or find it hard to believe which conflicting report not realizing the different unique undisclosed or changed time situations that make each different. Anyway failure is expected and normal initially, so no big deal. Otherwise no need to go to school, manuals, training, feedback or have customer help.
Good luck, hope you will succeed.
If you already compromised your accounts, there is nothing much that can be done.
Ridiculous to waste whole lot of time reading rubbish excuses.
not a single excuse there sounds reasonable or explains why i cant transfer out more than RM30k a day
from my many accounts with CIMBclick. Dont forget we are talking about doing that with 1 login ID.
not enough balance la, unfamiliar la, my account compromised la, wrong TAC la, money stuck to UT la
you cannot transfer more becos system set the limit, 1 account max 30k,u got 100 accounts
in 1 LOGIN also same 30k.
more irritating is the rubbish excuse that people left insufficient fund for the transfer fees,
you mean people transfer till the account is empty, thats why cannot transfer out more than
I have no problems of your wall of text as long as it's expository.
This is a public forum and we have no curtailment of 'wall of text' here as far as i concern, so keep it up!
you have alot of problems ...not getting it even repeatedly said.
Jul 5 2016, 01:59 PM
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Thus, it is not so short term as one promo effect. 
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