redONE is an MNVO (using Celcom network).
*Special feature: all 3rd party sms content provider are blocked.
Try out redONE App for bill payment.
Basically, rm38 is just for 8gb data + unlimited call to all networks.

New prepaid:
Amazing8.
1GB of mobile data
Unlimited FREE calls among redONE Postpaid users

Amazing28
10GB of mobile data
5GB+(4G LTE) & 5GB (Basic Internet)
Unlimited FREE calls among redONE Postpaid users.

Amazing48:
20GB of mobile data
10GB+ (4G LTE) & 10GB (Basic Internet)
Unlimited FREE calls among redONE Postpaid users.
FREE 200 mins calls to all networks

AMAZING PLAN (Postpaid):
RM8.
CALL
RM0.15/ min to redONE Prepaid users & all other networks
Unlimited* FREE calls to all redONE Postpaid users
SMS
RM0.10 to all other networks
RM0.05 to all redONE users
RM0.20 for MMS
MOBILE DATA
1GB
*Amazing 8 postpaid Plan: 1GB internet data/month. Any usage exceeding 1GB will be PPU (max of RM50). Use your phone to manually limit 1GB cellular usage.


What is redONE 1App?
redONE 1App is a mobile application that allows all redONE Postpaid subscribers to access and manage their account anywhere and anytime.
Currently, the redONE 1App mobile application is ONLY supported on Android platform. The next update of the app will be offered to Prepaid subscribers and iOS platform users.
redONE Postpaid subscribers can login to redONE 1App using their existing web Selfcare’s login and password details. For new registration via redONE 1App, subscribers are able to use the same login and password details to log into the web Selfcare page.

Customer Care
1300 11 0088*
redONE Careline: 1909*
Operating Hours: 9AM - 9PM, 7 days a week
*RM0.30 per minute is chargeable

Live Chat
Operating Hours: 9AM - 9PM, 7 days a week
Customer Care (Calling from Overseas)
+603 8074 2888
*Normal International Roaming charges applied

CARELINE WhatsApp Messaging
011 5555 1909
Operating Hours: 9AM - 9PM, 7 days a week

Email to:
careline@redone.com.my
General Inquiries
Email to: info@redone.com.my


Promotion (until further notice):



Good News!
Until 31 December 2020, continue to stay connected with the NEW FREE 1GB per day that provides you with FREE 4G LTE data for education, work productivity tools, as well as general web browsing.
To redeem your FREE 1GB
Download redONE 1App, select Add-Ons > Covid-19 1GB > Redeem
Or dial *123# > select 5 COVID-19:1GB > select 2 REDEEM

This post has been edited by nasiputih: Apr 4 2025, 03:07 AM

That 500MB data is at what speed? If it is just basic internet then DiGi prepaid is cheaper. DiGi Best Prepaid has RM68 SLL which can get you one year validity with basic internet. For this Red One, per year is RM96

parking ~ blow water

Full speed.

although redone is riding celcom network,

but why sometime where celcom got 3g, redone kelaut?

My cousin is using right now n his comments was so-so ony

they don't paid to ride fully 100% ride on celcom network.

they paid for minimal coverage only.

so some area. celcom have coverage, RedOne don't have

on page http://www.redone.com.my/plans/business/data8-business/ it says 6 months contract, but when we click "APPLY ONLINE", it says 12 months...

But based on personal experience, any contract is no good... you are stuck when there are better plan available, sometimes (as in maxis a few years back) we can't even upgrade to a higher price plan... besides why should there be any contract for a piece of sim card...

redONE Network Sdn Bhd, Malaysia's first postpaid MVNO, is offering RM100 million worth of benefits to the 500,000 teachers in the country.

The company had put together a special plan exclusively for teachers which would give them two free lines each for a year.

By obtaining the two free lines the teachers would not only be saving RM192 per year in commitment fees but also enjoy limitless free talk time among redONE subscribers throughout the country.

Other benefits of the plan includes free 500MB data per month per line for a year, no registration fees and deposit.

Under the plan, teachers can opt to keep their existing numbers or obtain new numbers.

Teachers would have to show their school identity tags, pay slips or any other identifications to be eligible for the one month offer, beginning May 1.

Registration could be done at any redONE agency, outlet or agents.

What is SLL?
For redone, 1 yr ur min spending is rm8 x 12= rm96.

For prepaid, u constantly need top up to stay active, let say rm1 per day. 1 month alr cost u rm30! Am I right?

No way is this DiGi Best Prepaid cheaper than Data8!

SLL is Super Long Life aka validity 365

ic. tq
Min spend on data8 a yr rm96

Min spend on digi best prepaid a yr starter rm8 + SLL rm68 + top up rm?? (whenever u need call or SMS)

am I right?

For SLL DiGi if you only use the basic internet (good for whatsapp) without anything else, you only need to pay RM68 one time for one whole year.

ok, got it. Still need to add starter kit rm8 for new acc. So total rm76.

500mb can talk whatspps for how many hrs?

receive call and sms need not top up right?

I want to MNP from redone,

Does i need to declare this to redone?
Or just straightaway go to other telco SC.

mind asking why u leaving redone?

go straight away to other telco sc unless you still owing redone.

Anybody compare data8 vs the older red plan?

Other than 500mb monthly. What's the difference

Redone don't have interesting data plan imo.

As big 4 telco now offer more data plan which i found more value for money.

Actually redone the one who still owe me deposit.

Last time i terminate 1 of my supplement under me, but being told that deposit will only be refund after 60 days.

Also in the termination form, there is checkbox for 'port out'. Which making me confuse, hence asking question to sifu here

ooh I see.

so which telco u plan to MNP?

mind to share which other plan got data monthly cost abt rm8 ?

So the network should b on par wit celcom right?

yeah. it's ride on Celcom lor

Please dont port into RedOne. Network is poor. After my contract due, I'll be porting out ady.

LOL even it's riding celcome network.
the network quality is different..

mind sharing what's the problem u faced?

Hi guys,
may i know if i got one Redone line and one digi postpaid.
I want keep my redone line and use my digi016 number(mean keep redone,cut digi, but use digi 016 number), is it possible?

how to do it?

Thanks alot

This post has been edited by sl3ge: May 18 2016, 03:24 PM

Is your redone number under contract? If not just port to digi only la,

Network busy, lucky that I activate divert to my other number. I kept getting a lot of my Redone divert calls.

If one is going to use as mainline .. pls avoid like plague!

oh that bad huh I thought as redone using celcom network, should be okay. but looks like it not

pay all any outstanding payment at digi.

visit redone outlet and submit your mnp application

Its not, my other number is Celcom and Im using it to receive all the diverted calls.

then u better port out to celcom or any other telco when contract ends

This post has been edited by nexona88: May 18 2016, 08:32 PM

Mine end on Sep this year. If I port out now, whats the penalty charges for Redone. Anyone know?

Rm50

so cheap?

That's what redone sales rep told me la, to be sure call up CS and ask.

okay. juz asking only.

I'm not using redone.

maybe tUps can call CS & ask

Redone is the most generous company,call up their cs is free because using 1800 number.

Hi guys, redOne can receive all the banks TAC?
anyone can help confirm?
TQ

Can. CC also can

yes. why not.

it's juz like normal telco

Hi want to ask something, what is the different between redone plan and data8 plan..

What i know is the call rate and sms are the same for both plan and data8 with free 500mb data?

Both minimum commitment are RM8 so that mean that if i am using data8, i can still call or sms to other network until I reach RM8 just like redone plan?

Thanks..

RedPlan8 = there isn't any mobile data quota included
Data8 plan = there is 500MB mobile data quota included

Call & SMS rates for both plans are same.

You will be charged for:

- RM8 (monthly commitment of Data8 or redplan8)
- Calls to other networks
- SMS (5 sen/each to redONE user, 10sen/each to other networks)
- Any additonal data bundle

... until you've reached RM50/month (default credit limit).

This post has been edited by luqman98x: May 31 2016, 06:46 PM

Which mean if data8 i still got rm8 for call and sms besides that 500mb?? Just like redplan8 but redplan8 withouth 500mb only?? Then why ppl still want to go for redplan8? They are just almost identical with or withouth 500mb only

Yes.... idk why people prefer redplan8 over data8

Data8 no 53minit local call. Once you make call straight away charge 15sen/min. That commitment rm8 is the 500mb la ,

Afaik calls & sms are not included in the rm8. It's for the 500mb data only. If u call, u need to pay on per use bases.

This is a postpaid. Meaning you can call first, pay later. It's very useful. Until you reach your credit limit that is.

Avoid RedOne. Very bad network

Some 55,000 teachers and Chinese schools across the country are set to benefit from redONE Network Sdn Bhd’s (redONE) two new programmes.

Through the Teachers Reward Data8 (TRData8) and Chinese School Charity (CSC) programmes, the company planned to recognise the important role that teachers and education play in the country, said redONE chief sales officer Ben Teh.

http://www.thestar.com.my/news/nation/2016...se-schools-too/

been using 2 weeks, coverage and speed no bad actually, but somehow failed to receive sms and tac, especially night time

huh really?

did u call customer service & ask what the problem?

I have four redone numbers. No problem at all.

Hi. Help me understand again...

Data8 - RM 8 for 500mb, any calls/sms charge extra.
Red8 - RM 8 for 53 min calls, assuming 0.15/min.

Thanks.

Yes at the moment. Wait for few weeks or months they gonna come out data8 plus with some calling minute. Receive some leak news about this.

Already more than 10 days i have waited in order to port out from redone. Cleared all penalty and no outstanding. And it is still not approved yet. Continue waiting. WTF !!!

One snag of RedOne is the progress of porting out takes eeeeeeeeeextremely long, like a kind of drawback for their cheap postpaid plan, and wide acceptance including the blacklisted customer.

redone.....
avoid this name guys....

i've been using 1 year and the internet speed is terrible without 4g, the 4g only available for who subscribing the expensive plan, 3G data above. most of the time, i'm unable to surf the internet although with HSDPA full signal.....

then asking for port out, the outlet ask me to fill up the form to wait for approval, this kind of method has causing me lost my way, why do i need to wait for approval to port out to other telco service if the current telco sucks?
i was not giving a damn shit on their excuses which "require approval to port out" statement, and went to celcom to ask for more details. The celcom customer service told me the port out can be actually done immediately without referring to current telco as long as all the outstanding bill has been cleared, and then i paid RM 10 to celcom, received sim card and the next day was successfully ported out and switched over celcom. The nightmare of internet connection end, able to access internet with high speed connection and line is more stable although redone is using celcom backbone, however it's not stable as it advertised by the salesman.

negative comment been given to their official facebook, however they've blocked me after this, so seem like they cannot accept the bad review from customer?

i'll printscreen my statement in case my comment get deleted from this topic.
really unhappy experience from redone.

This post has been edited by lionheart23: Jul 20 2016, 02:57 PM

Their 2g line is fine but weak at indoor. My line successfully ported out after two weeks of 'approval'.. Other telco can just do it immediately

I am using redONE for about almost 2 years now, since it is using Celcom network, I am having no problem with coverage wise. But since my area Celcom 4G coverage is just still too limited + and for this redONE I will get 4G if I am subscribe to 3GB internet package. I am thinking to use Hotlink for my 2nd sim as mobile internet provider.

Redone is only good for old folks who didn't use much on the phone.
Their package didn't suit youngsters need nowday.

very true, I am using it to make calls to my daughter who is still studying in JB. For that free calls, this is really a plus.

spot on

good for old folks

the reason i port out is because of facing very slow internet although backbone is celcom, and always received funny error, the network is not available at my area happened recently.

tried digi and celcom prepaid for testing, 2 of them didn't facing such issue, spoken to outlet, service center and customer careline, they do not bother to entertain me, just answer my phone got problem with lazy attitude feedback.........

yeah, that's the reason i said goodbye to redone.... once upon time it did a good job since it provided free call on same network until i successfully married my wife, the signal become really bad this year until both of us decided to port out to other telco, and hearing interesting story of "approval to port out" =.="

really big sigh....swt...

Finally LTE is enabled on my redONE line... i'm on teacher's special Data8 plan btw


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Where is your location? I am not able to wait any longer, no Celcom 4G means no redONE 4G. Unsubscribe the monthly data and keep it only for voice and sms. Bought a Hotlink card and found that 4G coverage and speed is superb for my area, Kuala Sungai Baru, Masjid Tanah, Alor Gajah and bandar Melaka.

Ipoh.

greeting master of redone,

I was told by CS that, My redone line has been Suspended and will be auto Terminated within 60 days.

But now already >60 days, still not terminated.

Is calculation is based on weekdays only?

Hows the coverage and speed for redone?

Planning to get data8+, but kinda worry with its network coverage.

redONE is riding on Celcom's network. Celcom's coverage map is to be refer with.

If over 60days it will be terminated although system still shown suspended barred.

They just out a new plan valid until 30 sept 16, mnp data 8+ with 1GB. Not applicable for Celcom and Celcom mvno.

applicable to current redone8 user?
how long the contract period.

Afaik, only available for non celcom mvno user like maxis,umobile and digi.

Nope, only for MNP. Contract 6 months. Current redone user only can use data8. Only 500MB. Mehhhh

dem redone pilih kasih

What are the details of deposit payment for MNP to Data 8+ plan?

no need deposit.

redone unlimited calls at rm 48 per month - only mobile numbers exclude telekom numbers - stupid and zero internet

http://www.soyacincau.com/2016/09/20/redon...n-at-rm48month/

the RM48 can be use to call out to other number?

Only mobile numbers. Fixed line need to pay.

sending sms to those service providers such as 66600, 6xxxx are barred by redone, anyway to remove it?

Need to called up redone to unbar ur line to sms to short code number

Had called and arguing with redone customer service, they said can't be unlock dedicatedly for individual case due to their system restriction.... Frustrated with the replied

u don't like their service, u port out or terminate

Does data 8+ support LTE? how to activate?

that great. no stolen money from 5 digit number .
i tot only onexox block 5 digit short code number

received my first redone bill with total amount due RM7.07

last time when i port in from celcom, they told me minimum payment is RM8 per month

so now should i pay RM8 or RM7.07 to them?

Just wanna ask, are you on the red plan voice only plan or their data8+? How's the coverage? If need call forward you think how much they'll charge?

Thanks

Yes, just pay according to bill.

voice plan only. my mom is the one who using it, so far no complain from her. redone is using celcom network.


thanks.

any idea what is "unused sharing commitment fee"? they charged me RM4.85 for it.

how is the process to port out from redone?

why u wan to port out?