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 redONE Fans Club and Enquiries V1, also refer to telco website for latest

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shyuanshyuan
post May 10 2017, 12:30 PM

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Does anyone have idea approximately when they will launch MNP for RedOne prepaid? Currently we can only MNP to their postpaid.
shyuanshyuan
post May 15 2017, 05:30 PM

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QUOTE(sordanny @ May 14 2017, 06:47 AM)
I see MY CELCOM??
Phone is Redmi Note 4
Even after manually editing Sim name, it still shows MY CELCOM
But no problems with call, SMS and data, just feel a bit strange
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I believe it depends on phone brands/models.

I'm also seeing MY CELCOM on my phone. Nothing to worry about since REDONE piggybacking CELCOM network. smile.gif
shyuanshyuan
post May 22 2017, 04:01 PM

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QUOTE(kmrdeva @ May 22 2017, 10:35 AM)
Isn't there an online application option too on RedOne's web site?
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Yep, that's what I thought too. There's this online form for MNP to their postpaid plan.
shyuanshyuan
post Oct 15 2017, 04:07 AM

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I am on the previous prepaid redone plan (where i receive 500mb each month for being active by topping up just RM10 that gives 30 days validity). Recently they changed their prepaid plan. I just topped up RM10 and I received this SMS:

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You will receive the high speed 100MB Bonus Data, valid for 10 days. Bonus Data will be refreshed everyday on 00:00 during the validity period.
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But I don't quite understand. First time seeing it. Plus now there is no way to check data balance, so I don't know if I still get 500mb per month per RM10 topup, or it is already something different. They did not reflect this on their website.

Can anyone help?
shyuanshyuan
post Oct 17 2017, 04:38 AM

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QUOTE(MNet @ Oct 15 2017, 07:22 PM)
they migrate the old plan to new plan
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Yes, I understand everything now after double checking their website (been a while I visit their site, I apologise), as well as the official team clarified that I still get 500MB fast speed data each month as long as i stay active, then if i topup RM10 i get 100mb fast speed data for 10 days. Once both fast speed data quota finished, I will start to use the 1GB slow speed data.

At this time we are not able to check data balance like we used to, due to their enhancements to new prepaid plan.

I hope it helps if someone was wondering the same. smile.gif

--

BTW off topic: Your signature says "HOW WOULD YOU FEEL IF SOMEONE CALLS YOU "BRO" BUT THE FACT YOU ARE A REAL FEMALE?", I always get that, just because the things I buy/sell "supposedly" look like only guys will buy/sell.. stereotype nye.. (jk) haha! but i don't mind. I think call "BOSS" is definitely better and more neutral tongue.gif

This post has been edited by shyuanshyuan: Oct 17 2017, 04:47 AM
shyuanshyuan
post Oct 17 2017, 04:52 AM

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QUOTE(QQQ133 @ Oct 14 2017, 10:24 PM)
Anyone has similar experience? Anyway of getting the original plan?
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Looking at how they migrate us old prepaid plan user to new prepaid plan without letting us decide (though no complaints for the slight better new plan), i would say there's no way for getting back to old T&C (grace period falls under T&C), because T&C is subject to change usually without notice at a company's discretion.
shyuanshyuan
post Oct 29 2017, 02:28 AM

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QUOTE(mat_chop @ Oct 28 2017, 07:12 PM)
No news yet about porting to prepaid?

I'm just port out to digi prepaid from celcom postpaid..
have to port out from digi soon as coverage so bad at my house.

consider to port out to Onexox as redone prepaidĀ  system's stillĀ  not ready yet to receive MNP.
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Just a few days ago, one of the redone agents told me even the manager don't know when the MNP is going to launch (to be more specific, a delay is expected), despite system ready for it.

This post has been edited by shyuanshyuan: Oct 29 2017, 02:30 AM
shyuanshyuan
post Nov 2 2017, 05:49 PM

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QUOTE(redONE Sales Advisor @ Nov 1 2017, 10:07 PM)
As i know, redone block all the 3rd party content provider sms to protect its customer
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Wow this is nice! I have numbers on Maxis and Hotlink, I always get charged for those rubbish content that I didn't subscribe to. Always have to call Maxis to block those numbers coz they come back despite unsubscribing.
shyuanshyuan
post Jan 27 2018, 02:39 PM

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QUOTE(tcm7782 @ Jan 25 2018, 11:25 AM)
Can redONE perform credit transfer ?
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Not anymore. Many months ago still can, but after they upgraded their prepaid plans (mandatory for all prepaid users) they already took the function away..
shyuanshyuan
post Jan 27 2018, 02:40 PM

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QUOTE(MNet @ Jan 15 2018, 09:23 PM)
finally can mnp to their prepaid
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What about port out redone prepaid to other telco?

shyuanshyuan
post Mar 12 2018, 08:27 PM

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I wonder if there's RM5 topup for redone? I saw someone selling on Shopee but I guess that's just not accurate.

 

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