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 redONE Fans Club and Enquiries V1, also refer to telco website for latest

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JuneResources
post Nov 16 2016, 02:09 PM

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QUOTE(yeappy @ Nov 15 2016, 06:53 PM)
I signed an extra new data8+. Am going to change my existing data 8 to data 8+ next month (redone only doing it from 1st-10th) with a charge of RM10  yawn.gif  yawn.gif  yawn.gif
*
Upgrade the plan need charge RM10?
Like that better switch to other prepaid telco already..

Totally useless this redone.

Their slogan very straight forward "Back to Orang tua (Basic)"..
JuneResources
post Nov 21 2016, 11:47 AM

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QUOTE(bjax22 @ Nov 21 2016, 10:19 AM)
[attachmentid=8086467]

Red ONE Prepaid is unleashed.
* 4G LTE supported
* Free 500MB/month
* Reload minimum RM10 for 30 days validity
* Unlimited redONE Prepaid to redONE Prepaid Voice Calls
* Data PPU RM0.01/200KB
* One-off RM10 free reload credit when top up with RM30 within 24 hours after making first call. Offer end on 31-Dec-2016
* Buy more data at 500MB/RM10 (non-stackable)
*
What is the call and sms rate for other network?
And any free unlimited SMS to redONE?
JuneResources
post Nov 21 2016, 04:46 PM

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QUOTE(kroul2 @ Nov 21 2016, 12:23 PM)
It would ride on Celcom
There's no unlimited SMS to redONE
Nope. Instead, got 500mb free data monthly with PAYU of 1 sen per 200KB.
*
It seems like not attractive at all.
Some-more, free unlimited call to redONE Prepaid only... doh.gif

Take note... only PREPAID... shakehead.gif
JuneResources
post Dec 21 2016, 06:01 PM

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QUOTE(nexona88 @ Dec 8 2016, 11:08 PM)
http://www.friendimobile.my/

thank me later  biggrin.gif  tongue.gif
*
Got any agent/dealer provide MNP for Friendimobile?
JuneResources
post Jan 6 2017, 12:11 PM

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Does redone already release 3-in-1 SIMcard?
I m just wondering.. unsure.gif
JuneResources
post Jan 9 2017, 12:17 PM

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QUOTE(izwanikhsan @ Jan 8 2017, 08:37 PM)
Depends on dealer I think. Can I register redone postpaid online? I am interested with RM8 plan for 1gb. Plan to use it for my backup phone.
*
But I heard from after exceed 1GB data quota, then par per use data already.
Is this true? unsure.gif
JuneResources
post Jan 9 2017, 05:13 PM

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QUOTE(izwanikhsan @ Jan 9 2017, 01:54 PM)
Is it PPU? No good.
*
I heard got PPU one after exceed 1GB.
Could somebody to clarify it is really true or not? unsure.gif
JuneResources
post Feb 4 2017, 09:07 AM

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This redONE service provider extremely lousy one..
Previously, they key in my address with ridiculous with Kuching, Sarawak (places) but behind put Johor.

Kinda made redONE staff seems like they are really poor knowledge of geographic places about the state.

Somemore previously I use the Red plan and wanna to upgrade Amazing plan need charge RM10 processing fee (for the upgrade plan). This RM10 is directly pay to the agent with no proper receipt. Is this legit about this processing fee?

I believe it should be free to upgrade the plan.
JuneResources
post Feb 4 2017, 08:31 PM

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QUOTE(MNet @ Feb 4 2017, 02:41 PM)
Which agency u went to do the plan changing?
*
Previously at JB agency MNP from digi to redone.
And right now back to hometown at Sarawak redone here.

Unfortunately, the JB agency person in charge has been resign already..
And there is no replacement person to handle those existing customers.
Feel like really suck for this redone after sales-service. shakehead.gif
JuneResources
post Feb 7 2017, 05:27 PM

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QUOTE(Geekbuster @ Feb 7 2017, 02:03 PM)
pujimak.. their careline support really lousy
*
I though only me cannot reach the careline. cool2.gif
It's seems like redONE careline suck everywhere. shakehead.gif

If you wanna to use data, then switch to other telco. Their data plan are suck everywhere (even the package is cheap)
If you are gonna to make call n sms only, then you can continue use this redONE.

After sales service, EXTREMELY poor than Celcom customer service even through the Celcom careline is outsourcing one. doh.gif
JuneResources
post Feb 7 2017, 05:49 PM

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QUOTE(kmrdeva @ Feb 7 2017, 05:35 PM)
I called the Careline once last week to ask about my bill. No problems getting through and my questions were answered quickly.

No big complaint from me. Crazy 8 plan with 1GB high speed data for RM0 per mth (12 mths) is cheap!

2 numbers already on RedOne postpaid and I have 2 more numbers (Xpax and Hotlink) which may be MNP soon smile.gif
*
This is only applicable fast respond if you are new customers for redONE.
You see again after you use redONE 6 months, and then called the Careline to inquiry your problem, see how they respond to you.
JuneResources
post Feb 8 2017, 11:48 AM

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QUOTE(sitescope @ Feb 7 2017, 09:38 PM)
Call frm r1 sim is free for 1909
1800 is free too if frm prepaid ?
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All the local number call to 1800 is free one, except for 1300 number..
JuneResources
post Feb 9 2017, 01:52 PM

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QUOTE(sitescope @ Feb 8 2017, 04:26 PM)
Dun understand, u mean tunetalk prepaid kenot mnp to postpaid ?
*
I think should be can port in to postpaid, but might need to put deposit amount.
If still cannot port in to postpaid, try to post in prepaid first. After that, from prepaid to postpaid within same telco.
JuneResources
post Feb 9 2017, 01:53 PM

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QUOTE(kroul2 @ Feb 9 2017, 12:48 PM)
Why Redone doesn't sell their topup thru 7E or e-pay? Hard to find redone dealers physically here..
*
That why I say kasih BATA (Buy and Throw away) this Redone..
Only old people use redONE for normal call and sms by postpaid.
JuneResources
post Feb 16 2017, 01:56 PM

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QUOTE(sitescope @ Feb 16 2017, 10:55 AM)
Just mnp my son tunetalk to r1
Now he happy frm 400mb jump to 1gb
*
Aarrhh~ still use outdated 2-in-1 sim card? shocking.gif
I though 3-in-1 sim card (which support miniSIM, microSIM and nanoSIM at 1 card) is available for redone.

Seems like tipu leh... whistling.gif
JuneResources
post Feb 16 2017, 05:56 PM

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QUOTE(sitescope @ Feb 16 2017, 02:28 PM)
I dah check 3-1
*
Never mind.. blush.gif

By the way, where you submit the mnp application? Through redONE agent?
JuneResources
post Feb 16 2017, 10:27 PM

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QUOTE(sitescope @ Feb 16 2017, 10:10 PM)
Rm10 only, no deposit
*
Wow~ U can request not need deposit ya?

I also planning to move my Tron prepaid number to redone amazing8 plan.
In this case, I also not need deposit?
JuneResources
post Feb 17 2017, 08:54 AM

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QUOTE(sitescope @ Feb 16 2017, 10:34 PM)
I dunno, they ask rm10 only
Maybe deposit for plan rm28 or rm48
*
Perhaps you try to view your FIRST bill statement, see got whether request you to pay deposit amount.
Normally deposit is directly pay to redONE (not agent side)
JuneResources
post Feb 23 2017, 11:53 AM

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QUOTE(kmrdeva @ Feb 17 2017, 08:59 AM)
When I MNP to Crazy 8 plan, the upfront payment was RM60 and the RedOne agent emailed me the official receipt, as attached.
*
I saw the "Sign Up" fee is consider deposit (can refundable amount) or Registration Fee (Non-refundable amount)?


QUOTE(sitescope @ Feb 17 2017, 09:51 AM)
Ok then maybe depo put in the bill
*
Since you already pay Registration Fee RM10, then you check first bill got charge "Stamp Duty" fees (RM 10 one-time charge) or not?


QUOTE(azhar75 @ Feb 17 2017, 12:26 PM)
FYI...
[attachmentid=8495551]
*
The Registration fee is consider "Stamp Duty" fees?
Kinda a bit confuse and slightly different from other telco.
JuneResources
post Feb 23 2017, 01:52 PM

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QUOTE(sitescope @ Feb 23 2017, 12:58 PM)
I dun have any bill yet
Only got this
*
Oh, means that it is the receipt during you sign up this package on the spot?
Pls share the first bill to us once you receive it la~


QUOTE(Min Hyo @ Feb 23 2017, 01:12 PM)
if don need deposit , i will definitely sign up this postpaid.  so the monthly is rm 8 exclude or include gst?
*
What I see from thread here, some people not need for deposit.. (Especially if you MNP to redone with clear outstanding balance without any blacklist from other telco, it should be waived) OR another scenario you request them to turn off country roaming.

The monthly RM8 is exclude GST... (Government Say Thanks)

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