Both Boost & BigPay reload showing "error"?

I just got mine. It takes one week to deliver the credit card and another week to inform me (i have to ask).

Also i success opened OCBC 360 saving account. Officially joined OCBC 360 saving account club.

How's your application going?

boost, bigpay, shopee i believe all online transactions fail.

Surprisingly i go ocbc branch,
the customer service also no idea, ( i demo in front of them)
they need email to hq and check for me.

Anyone meet before?

This post has been edited by sl3ge: Aug 16 2019, 09:40 PM

You just got your debit card today? How about try tomorrow again?

Try check any setting online that prevent Debit card to perform transaction online?

When I got my debit card, I have no issue at all.

Can't you call customer service to complaint instead visiting branch?

Nowadays everything can settle via calling

Hi all,
Just opened the 360 account 2 weeks ago, together with the ocbc cashflo credit card.
Just wondering, say if I swipe rm600 using the cashflo credit card, and it will be automatically converted into 3 monthly installment with rm200 each. Does this transaction contribute to the min rm500 spend pillar? If yes, would it be rm600 or rm200 for the next 3 statements?
Thanks.

Of coz I aldy call customer service before go branch, they also say their system check is ok.

3 days already i try cant.

At transaction limit there all is enabled.

I and my wife open 360 acc with debit card.
Mine debit card is ok,
My wife one not ok.

This post has been edited by sl3ge: Aug 17 2019, 11:03 AM

Not sure but term and condition state installment is excluded.

Read:
3.5 (a)Credit card

(iii)
The following amounts incurred through the use of an OCBC Bank credit card are excluded from computation of retail
transaction amount:
(a) credit card fees and charges (e.g. annual fees, finance and late payment charges, etc.);
(b) balance transfer;
© amounts converted to Installment Payment Plan or other similar plans;
(d) retail transaction amounts which are subsequently cancelled, voided or reversed within the same calendar
month; and
(e) such other amounts notified by OCBC Bank from time to time.

OCBC 360 saving account term and condition link:
https://www.ocbc.com.my/assets/pdf/Accounts...unt_TnC_ENG.pdf

Hi, just open my 360 ac thru online, may I know for term spending RM500 on yr OCBC card, withdraw RM500 from atm by using debit card fulfill this criteria? Thanks

Of course not.

ei i thought only credit card spending got count interest.. debit card also can?

Spending on either your debit or credit card.

I saw this... any suggestion beside real spending? Thanks

Top up any of the e-wallet like Boost or BigPay?

Those 3 examples that you quoted can be considered as meeting the criteria/condition for paying bills.

This post has been edited by CardNoob: Aug 17 2019, 06:06 PM

You can only spend on either one of the card for RM500 per month.
Example:

Eligible: Month: August, Spend RM500 on credit card.

Not Eligible: Month: August, Spend RM300 on credit card, spend RM200 on debit card.

Eligible: Month: August, Spend RM500 on credit card. Month: September, Spend RM500 on Debit card.

Any fund transfer (to other bank) or payment (pay credit card) transactions done through online banking system are consider as Bill payment criteria.

Any transaction done using credit card or debit card by paying for retail transaction (I.e: Supermarket, etc) or online transaction (I.e: bigpay, boost, website, etc) are consider as spending.

This post has been edited by rojakwhacker: Aug 17 2019, 09:22 PM

If I’ve 2 credit cards:

Scenario 1: Card A: Spend RM300; Card B: Spend RM200

Scenario 2: Card A: Spend RM200 + RM300; Card B: RM0


For the above 2 scenario, r they fulfill the card spending requirement?

Scenario 2 is eligible. Scenario 1, no idea.

Actually was told by bank agent to spend cumulated RM500 on one card either credit card or debit card. So i have no idea if 2 credit card share Rm500 spend will be eligible or not. May be should be fine. Or try ask your bank agent the one who help open your OCBC 360 saving account.

This post has been edited by rojakwhacker: Aug 17 2019, 10:36 PM

Mine was approved on Thursday and the person that processed my application called me on Friday to inform that the card ready for pick it up at the branch I chose.

Awesome! Welcome to the club

Great, happy spending!