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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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jjj2
post May 3 2016, 10:38 AM

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QUOTE(x-1o8-x @ May 3 2016, 10:33 AM)
does the installer usually drill or they go around a structure beam when installing the optical cable?

i manually measured and it will take about 22m to reach to my room if kept at the corner ceiling and around the beam, but if drilled through the beam it's barely 15m

that's almost RM70 savings sad.gif
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Hi,

Nope, we cant drill through the beam...

Thanks.
jjj2
post May 3 2016, 12:01 PM

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QUOTE(sinnochan @ May 3 2016, 11:53 AM)
is there any benefit for new comer ?
plan to get it for my new house
Alam Sanjung

normally how long you guys will come to install after register ?
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Hi smile.gif

Under normal circumstances, you could have the service installed within 7-10 days.

Thanks.




jjj2
post May 3 2016, 02:35 PM

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QUOTE(mystic_mac @ May 3 2016, 02:05 PM)
Hi guys,  i just wanted to ask for those that are using TIME, which DNS are you guys using ?  will it make a difference if we use say open or google DNS instead of Time's dns?
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Usually we are using Google & OpenDNS... sometimes we will switch to other DNS when it needs to be change for other purposes... smile.gif
jjj2
post May 3 2016, 02:37 PM

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QUOTE(goodiefish @ May 3 2016, 02:14 PM)
Time installer at my condo now wanting to use the existing maxis 10MB package line for my new Time 100mb. Is it okay, can achieve 100mb speed?
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Hi Bro,

It depends on how the infra is being designed...

You can call me at 012 4299200, I will assist you on that.

Thanks.
jjj2
post May 3 2016, 02:38 PM

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QUOTE(mystic_mac @ May 3 2016, 02:37 PM)
Thanks as always for your reply bro  notworthy.gif . @TXSim gave me the same advice as yours .  thumbsup.gif
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Welcome Bro smile.gif

Can whatsapp me for faster response as I sometimes will be onsite ..hehe smile.gif
jjj2
post May 3 2016, 04:40 PM

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QUOTE(doomx @ May 3 2016, 03:56 PM)
they already send me email to confirm everything except the installation date has been left blank
I went through my agent and he apparently has already raise the ticket to the proper department. If no call in 3 days time can refer back. I just hope to get it done this week la easier, can cancel my Unifi sekali.
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Do let us know if you require further assistance.

Thanks.
jjj2
post May 3 2016, 04:59 PM

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QUOTE(x-1o8-x @ May 3 2016, 03:53 PM)
do we get the same huawei gpon regardless of which subscription we choose?
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Hi,

Are you refering to the FTTx packages (Fibre Home Broadband / Fibre Business Internet) ?

If so, yes..Huawei ONU/ONT is being used.

Thanks.
jjj2
post May 3 2016, 08:50 PM

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QUOTE(x-1o8-x @ May 3 2016, 05:03 PM)
Just confirmed with yeap that the huawei ONU only enable 1 port and the rest is blocked. I've been wondering why do they block the other ports?
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Not really blocked...each port has its own predefined role instead.


jjj2
post May 3 2016, 09:19 PM

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QUOTE(goodiefish @ May 3 2016, 08:57 PM)
After installation, speedtest result (with wifi near router) is 80-90 Mbps.  In the room with PC (where it matters) around 8 feet away, speed is 50 Mbps.  I was able to get around 90 Mbps for a while but since two hours ago, the speed is very slow. At times it's on par with Maxis 10MB ohmy.gif .  Also i noticed the download and upload speed varies greatly. 

I also can't use the cordless phone because no dial tone (like line busy the whole time). Any idea what's the problem??  icon_question.gif
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Hi..wait until next day...and reboot your ONU....it will be ok.


jjj2
post May 3 2016, 09:32 PM

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QUOTE(goodiefish @ May 3 2016, 09:28 PM)
Ok will do that, thanks.  ONU is modem?
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Yes the Huawei ONU (aka Fibre Modem).
jjj2
post May 3 2016, 10:01 PM

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QUOTE(zeonczk @ May 3 2016, 09:39 PM)
Today i cant seem to load Facebook.. Been using TIME since last year December.. So sad..
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Try changing to public DNS such as Google / OpenDNS.


jjj2
post May 3 2016, 10:03 PM

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QUOTE(tartputat @ May 3 2016, 09:57 PM)
Something is not right with the download speed today

user posted image
user posted image
user posted image
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Just happen only ?

What about other server ? Try speed.time.com.my

Thanks.
jjj2
post May 3 2016, 10:04 PM

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QUOTE(stephvin @ May 3 2016, 09:46 PM)
i didnt get 100mbps with the new dlink 850 modem sad.gif Did i screw up my settings too? i still need to buffer my movies. doesnt seem that stable
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Make sure you are really getting 100Mbps with cable connection before proceeding with Wifi troubleshooting.

Thanks.
jjj2
post May 4 2016, 08:48 AM

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QUOTE(zeonczk @ May 3 2016, 11:38 PM)
I am already using Google DNS.
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Hi Bro..pls pm me your Service No..

Thanks.
jjj2
post May 4 2016, 08:49 AM

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QUOTE(terence_nwb @ May 4 2016, 08:40 AM)
You just got the infamous Dlink router glitch, you need to factory reset the router in order get back the normal speed.

As reported here and here.

Factory reset guide.

Make sure you know your PPPoE username and password first before proceeding.
You did the test using LAN cable (cat5e/cat6 cable) or via WiFi?

Can you get full 100Mbps on local server?
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Thanks Bro for summarized up the issues.
jjj2
post May 4 2016, 10:27 AM

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QUOTE(goodiefish @ May 4 2016, 10:18 AM)
My speed is still slow so i will try to reset. But do i reset modem or router?  hmm.gif
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If you want to reset, reset the DLink Router and configure back the PPPOE Settings, make sure you have the Login Username & Password ready with you.

Thanks.
jjj2
post May 4 2016, 01:02 PM

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QUOTE(goodiefish @ May 4 2016, 11:02 AM)
Ok, completed the reset.  Result slightly worse
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Bro,

I need to go through few things with you, mind to whatapp me ? That would be faster.

Thanks.
jjj2
post May 4 2016, 01:03 PM

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QUOTE(yaseen1979 @ May 4 2016, 08:57 AM)
Yes i can on local servers,but not oversea's. Are you using same Dlink 850 router like ours?. Is this anything got to do with routers or just setting?
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Which server in specific ?
jjj2
post May 4 2016, 01:08 PM

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QUOTE(eternalwee @ May 4 2016, 09:35 AM)
Hi, I want to ask the the voice home 10 plan will automatically renew after one year or it will not?
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Hi,

Refer here.

user posted image

Thanks.
jjj2
post May 4 2016, 01:40 PM

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QUOTE(eternalwee @ May 4 2016, 01:32 PM)
Hi, thx for your reply. I wish to cancel the voice 10 plan. May I know how can I do this?
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Hi,

Is it under existing account ? If so, I wil send you the documents to fill in.

Thanks.

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