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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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jjj2
post May 5 2016, 08:29 AM

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QUOTE(Calvin871989 @ May 5 2016, 01:31 AM)
My condo unit size is about 3500 sq ft

I feel the router time provided me cant cover the entire unit thus reducing the WiFi signal strength.

Anyway I'm very happy with my router and hope it wont give me any problems in the future. smile.gif
*
You definitely need one that you bought smile.gif
jjj2
post May 5 2016, 01:50 PM

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QUOTE(goodiefish @ May 5 2016, 01:07 PM)
I can get 80-90 mbps on speedtest with handphone but only 50 on PC.
When i was configuring Google DNS, i notice my IPv6 Connectivity says no Internet access.  Is that the reason? How to fix it?

both through wifi and same distance from router
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Hi,

What is the model of your PC/Laptop built-in Wireless NIC or / Adapter ?

Thanks.

This post has been edited by jjj2: May 5 2016, 01:50 PM
jjj2
post May 7 2016, 02:30 AM

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QUOTE(goodiefish @ May 7 2016, 12:35 AM)
After doing some research, I think I know why my pc can't achieve the speed like my Samsung S5 handphone.  I bought my Dell PC XPS 8700 at the end of 2013.  By looking at the specs from internet, i gather my NIC card only supported up to 300 mbps (Wireless Protocol: 802.11b/g/n)

http://www.cnet.com/products/dell-xps-8700...-gb-2-tb/specs/

So i need a PCI Express Adapter that supported AC.  But looking at some product, i
cannot tell which one will fit my hardware's slot.  Do you have an idea?

http://www.techhypermart.com/networking.ht...networking=3049

Or am i totally wrong about the whole thing?  sweat.gif
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Hi,

If you are using Dell Wireless 1703 802.11 b/g/n, it can't support 5GHz frequency.

Eventhough, try adusting channels & update to the latest drivers might help to improve the performance, though not much.

Yes, advisable to get an AC adapter as shown on the online store.. according to your budget...go for AC1750 & above.

Thanks.
jjj2
post May 7 2016, 09:42 AM

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QUOTE(mugen_jon @ May 7 2016, 02:38 AM)
Hi jjj2,
Since we are discussing DNS in this topic, i would like to shared the problem that i have encountered.
I have just got my router upgraded to Linksys EA6350. Basically the router was functioned as it is but the static DNS setting is not working meaning no matter what you set under Connectivity -> Local Network -> DHCP Server -> Static DNS 1, 2, 3. The device that connected to the router will always use the DNS provided by TIME (Ignoring the Static DNS that has been set in the Router). I'm able to set the static DNS in my old router E1000.

Anyone facing the same issue ?
I have write to TIME but haven't get any reply from them.
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Hi Bro,

Yes you are right, this has been a known bug for EA6350, may I know are you running v1.0.4 (Build 164719) (HW v1) ?

This has nothing to do with TIME. Instead, we have reported this to Linksys Engineering team...feedback gotten was this was specially designed in such a way to allow the access to linksyssmartwifi.com URL actually points to the router rather than to the cloud server.
The Router will cache the DNS & whatever clients that connected to it will be seeing 192.168.1.1 (assuming this is Router gateway address)..

Try to reset the router, reconfigure the PPPOE Internet connection settings manually, and set in your desired DNS settings...click Apply & OK, then only connect the network cable from ONU to EA6350 WAN port.
Try again.

Another known bug in (HWv1, v1.0.4 build 164719) is the Wireless 5GHz band issue, undetectable..
By enabling 5GHz, 2.4GHz channel Wifi will show Authentication Error.. Turning it off, 2.4GHz is fine...but poor performance.
Also 5GHz channels wrongly coded into 2.4GHz Channels settings...

Still waiting for Linksys to patch these bugs.

Thanks.
jjj2
post May 8 2016, 10:57 PM

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QUOTE(PoPoBear @ May 8 2016, 05:18 PM)
how's the performance of the router provided by TIME (D-Link DIR-850L) ? Was the range of coverage okay ? I read up the online reviews and heard its pretty bad.
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What is the range that you intended to cover ?

Usage ? Gaming or Normal Internet ?
jjj2
post May 8 2016, 11:16 PM

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QUOTE(mugen_jon @ May 8 2016, 04:07 AM)
Hi jjj2,
Yes, i have upgraded to latest firmware 1.0.4.164719
Do you mean you have succeed setup the static DNS using the following method ?
"Try to reset the router, reconfigure the PPPOE Internet connection settings manually, and set in your desired DNS settings...click Apply & OK, then only connect the network cable from ONU to EA6350 WAN port.
Try again."

Doubt whether Linksys will patch these bugs, as i read the bug has been around since 2014.
And also some of the customer get the refund after Linksys Techincal Support unable to solve the bugs.

Thanks.
*
Hi Bro,

Yes & No...
I've tried it couple of times, the 1st time it's fine, but after I reboot the Router & relogin to the control panel...the Router UI suddenly changed to 1.0.99.164719 & it takes the ISP DNS again (verified by both OpenDNS & Akamai script).
Note that the DNS shown on Troubleshooting page is the DNS passed back from the ISP, it does not mean the Router is always using this...
To verify it, run a simple nslookup will show its 192.168.1.1 ...which means the Router is now a DNS Server/Resolver...
unfortunately it just won't use the Static Public DNS that we have set !

I'm waiting for the new batch to arrive to test again... save your time testing this buggy firmware... will keep you updated.

Cheers smile.gif
jjj2
post May 10 2016, 02:27 AM

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QUOTE(yvonnesoo @ May 10 2016, 02:10 AM)
i subscribe to 100mbps but when i do the speedtest usually download speed around 83+ while upload speed 95+ using malaysia server but when using oversea server it drop to around 65+ both download and upload speed. i'm using lan to test. it's normal speed? i'm using the modem and router that given by time previously. E1200 router and Huawei HG8240 ...
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Yes Yvonne... its normal.
jjj2
post May 10 2016, 02:28 AM

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QUOTE(eviltoaster @ May 9 2016, 01:21 PM)
So far I've been experiencing higher latencies when playing Diablo III (Asia server) for the past week.
[Pasir Emas Condo, Melaka. 100mpbs. Did not change any setting prior to the problem. Restarted 850L + ONU several times]
Normally the latency is 100+ but it has been steady at 300+
Even using my office's 1mbps Streamyx connection gives me better latencies (200+)
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Hi,

Try to ping other servers... or give me the server IP, wil try to ping it from our end.

Thanks.
jjj2
post May 10 2016, 02:56 AM

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QUOTE(yvonnesoo @ May 10 2016, 02:41 AM)
it seems that my speed are not symmetrical as my download speed won't even up to 90mbps before. only upload speed can. also the current router wifi speed is seems like very bad. is there any way to do the setting? or should i change the router?  hmm.gif  i'm noob on IT stuffs
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Hi,

This Linksys E1200 router is pretty much low end router, try replace with a newer one based on budget and intended coverage.

Thanks.
jjj2
post May 10 2016, 08:56 AM

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QUOTE(yvonnesoo @ May 10 2016, 03:11 AM)
since i subscribe to 100mbps, can you recommend any router that is suitable? as i don't want to purchase a high end router but wasted as my subscription only up to 100mbps. need at least a better wifi speed and get good coverage in the room (1000sqft condo).
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Hi, for your case, you may purchase one from TIME selfcare portal, model Dlink DIR850L @ RM270, since it includes onsite Installation as well.

You gotta make sure your receiving devices able to support 5GHz & Wifi 802.11AC standard in order to enjoy higher speed easily.

Thanks.
jjj2
post May 10 2016, 09:31 AM

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QUOTE(lego56 @ May 9 2016, 10:00 PM)
does that mean there is something wrong with my router?
i've always been on cable all this while. i restarted everything over and over again but still the same.

sad.gif

help!
*
Hi,

Try to bypass the Router & directly connect your PC to the Huawei ONU Port 1, create a PPPOE connection on your PC, test again.

Flush your DNS (by running ipconfig /flushdns at command prompt)...set in Public DNS such as Google/OpenDNS in your PC, test again... (without using Router).

Many times I will be onsite, you may Whatsapp me for faster response.

Thanks.
jjj2
post May 11 2016, 12:09 AM

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QUOTE(goodiefish @ May 10 2016, 08:21 PM)
I already bought TP-Link AC1750 network card and installed by shop.  Right now connected through Wi-Fi 2 (shop tech staff disabled first Wi-Fi through Intel® Centrino® Advanced-N 6235)

Adjust both IPv4 and IPv6 to Google DNS.  But IPv6 still showing "no Internet access".
What do i do now? Reset router again?

Speed test no changes, still around 50 mbps
*
Hi Bro,

To make it simpler, you can choose Auto Detection. If you change to Use your own DNS, make sure you put in the followings :
2001:4860:4860::8888
2001:4860:4860::8844

Try to connect to the 5GHz band and alter the settings to Mixed 802.11n/ac / 802.11ac only, test each to see the performance differences.
jjj2
post May 11 2016, 12:12 AM

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QUOTE(PoPoBear @ May 10 2016, 11:30 PM)
Joining TIME family soon under 300mbps subscription. any suggestions for the router that provides large coverage of the wifi and stable speed ? my current unifi router, sampai bilik ke-4 dah tak detect sleep.gif even the antenna so big. lol
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Hi Bro,

You gotta let us know how big is the area you want to cover, and also your budget... your layout design and condition also are deciding factors...

Thanks.
jjj2
post May 11 2016, 11:23 AM

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QUOTE(idoblu @ May 11 2016, 06:02 AM)
Is netgear nighthawk a suitable wifi router for TIME?
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Yes Bro...awesome !
jjj2
post May 12 2016, 12:34 AM

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QUOTE(goodiefish @ May 11 2016, 05:13 PM)
In my attempt to connect to 5ghz, my pc now cannot connect to internet. Now Router light orange colour and won't change back to yellow no matter how many times I reset the router. I'm using phone to post this 😕

Never mind. Problem solved after contacting Time Broadband support.
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Everything alright now ?
jjj2
post May 13 2016, 02:51 PM

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QUOTE(yeo2007 @ May 13 2016, 01:21 PM)
How do i set up the cordless phone provided by Time to be use and receive call without having to turn on the modem and router? Or no way, the modem and router have to be on all the time??
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Sorry Yeo.. for this FTTH service that you are using, you have to turn on the Huawei ONU for it to work.

Thanks.
jjj2
post May 14 2016, 01:24 PM

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QUOTE(CalvinCLK @ May 14 2016, 11:19 AM)
Thanks.

I'm on 100M plan bro. So that should be ok for DIR650?

Which router would you recommend for 300M plan?
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Hi Calvin Bro,

Not recommended to go for DIR650L...if DIR850L it's ok.

Generally for 300Mbps & above plan, go for at least AC1750 & above Routers such as

Asus RT_AC66U
Asus RT-AC68U
Asus RT-AC87U/AC88U
Asus RT-AC3200

D-Link DIR880L
D-Link DIR868L
* D-Link DIR850L/860L able to cope with marginal performance for a 1000-1300sq ft house.

TP-Link Archer C7
TP-Link Archer C9
TP-Link Archer C3200

Performance does varies depends on building materials & construction, positioning of the Router, environment etc.

Let us know your unit plan & budget, will be able to suggest a more precise solution for your reference.

Cheers smile.gif
jjj2
post May 14 2016, 09:46 PM

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QUOTE(kinyu @ May 14 2016, 06:13 PM)
My wifi speed seems to have became worst after the upgrade from 100mbps to 300mbps. The strange thing is that this only affects my phone (Samsung Galaxy Note 5).

From my PC the ping looks good:

[attachmentid=6648520]
However, from my phone it is terrible!

[attachmentid=6648524]
[attachmentid=6648526]
[attachmentid=6648530]
I'm not complaining about the download speed, but the speed when websites and apps load. Anybody have any idea how to fix this?

*Note: This is all tested using WiFi. My LAN connection results are OK thumbsup.gif
*
Hi,

Try forget the network & reconnect the wifi.
Test it again...somethings not right...this ping is worse than mobile telco ping... should not have packet loss either.

Using the same apps, use the Trace feature, trace 8.8.8.8
Try again.

Thanks.
jjj2
post May 15 2016, 02:32 PM

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QUOTE(kinyu @ May 15 2016, 01:01 AM)
Using the same router given by TIME. ZTE ZXHN H298N.
This ain't phone problem, at my dad's house (unifi 10mbps) pings are usually less than 30ms.
Tried. No difference. Here's the trace result. Any idea what else can I do?

[attachmentid=6649160]
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Hi,

Problem lies locally. Please print screen your Router Wifi settings & email to me at support@timefibre.com

Try ping 192.168.0.1

Hearing from you.

Thanks.
jjj2
post May 16 2016, 09:55 AM

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QUOTE(kinyu @ May 15 2016, 10:29 PM)
Hello. I have already emailed! Hopefully I'd get a fix for this. Thanks!
*
Hi, pls check email ya.

Thanks.
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