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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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jjj2
post Apr 26 2016, 11:04 AM

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QUOTE(mystic_mac @ Apr 25 2016, 09:53 PM)
Almost 9 hours has passed and i have yet to receive any calls or notifications form their customer service rep.. still stuck with this lousy service.. man i regret the day trading my stable line for this TIME. All it has given me is stress and headache since 3 days ago...
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Hi,

Do you mind if I look at your settings ?

Have you reset the router & reconfigure back ?

Thanks.
jjj2
post Apr 26 2016, 11:08 AM

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QUOTE(JinXXX @ Apr 25 2016, 10:11 PM)
btw how do you guys pay for your time fiber bills ?
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Hi,

Do check out the various payment methods :

http://www.time.com.my/support/payment-methods


jjj2
post Apr 26 2016, 01:00 PM

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QUOTE(aewer @ Apr 26 2016, 12:58 PM)
hi,my condo is getting TIEM fiber 100mbps soon.Parklane OUG.
and the original fiber optic cable is not suitable to TIME.

if i want to install TIME have to pull a new cable,from main power room to my house.YES is not looking nice.but any one face this before? and any photo?
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Hi,

Why is it so that original fiber optic cable not suitable ?

Please let me know, we can help.

Thanks.
jjj2
post Apr 26 2016, 01:01 PM

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QUOTE(yeop @ Apr 26 2016, 12:56 PM)
Any1 know Huawei HG8240 admin username and password?
i want to change it to bridge.
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Hi,

It's already in a passive bridge mode.

What are you trying to do ?
jjj2
post Apr 26 2016, 01:16 PM

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QUOTE(yeop @ Apr 26 2016, 01:11 PM)
Sure bro?
i want to make fortigate firewall dial the time internet, need to set it up as bridge

if the huawei really in bridge mode, why the huawei automatically dial the internet?
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Hi Bro,

Connect your Fortigate WAN interface to LAN1 of the Huawei ONU...

In your FW WAN connection profile, create PPPOE connection with the given Username & Password.

Thanks.
jjj2
post Apr 26 2016, 07:22 PM

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QUOTE(mystic_mac @ Apr 26 2016, 04:15 PM)
for bro jjj2
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HI Bro,

Reconnect Mode, change to Always On.

But this is not the cause of your issue.

Let me remote in to go through your settings.

Thanks.
jjj2
post Apr 26 2016, 08:39 PM

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QUOTE(mystic_mac @ Apr 26 2016, 08:36 PM)
Alright guys, final update..
Bro @TXSim and bro @jjj2 managed to help me reset my router n modem along with its settings and finally i hve my normal speed back.
The people working at TIME call center should learn a thing or two from them.

Once again , i would like to thank them for their help !
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Small matter, you are most welcome Bro smile.gif

This post has been edited by jjj2: Apr 26 2016, 08:39 PM
jjj2
post Apr 27 2016, 08:39 AM

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QUOTE(mystic_mac @ Apr 27 2016, 08:01 AM)
I would like to ask if its safe to download everything without a VPN ? hmm.gif
Since we have faster speed now, do you think its safe to go on a ' wild' download spree? or do you guys think covering our asses with VPN is a must ? Because i remember reading back in 2013 that Singapore's broadband companies had to issue warnings and release info of their clients who downloaded those oscar winning movies after they claim  copyright damages ( if im not mistaken, one of the movie was Dallas Buyers Club). Because trust me , once u guys get at least 100mbps or 300mbs, your fingers will become very itchy one and start downloading like MAD!  tongue.gif

If yes, which VPN do you guys recommend ?
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Try ExpressVPN...FlyVPN...BolehVPN...PureVPN etc..

FlyVPN offers Free Trial....
jjj2
post Apr 27 2016, 08:40 AM

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QUOTE(katsumoto2011 @ Apr 26 2016, 11:42 PM)
Just wanna try my luck is TIME available
At pusat bandar Putra  permai 43300
Seri kembangan ?
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Sorry Bro...it's yet available.
jjj2
post Apr 27 2016, 08:41 AM

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QUOTE(steflover @ Apr 26 2016, 11:19 PM)
Hi JJ,
Previously subscribed from you. Now wanna ask about coverage for another place. i saw the coverage map there's a desa green tower 3.

It's a serviced apartment. is it confirmed that the place will be fully covered? there's 3 towers there btw and the property is just completed waiting handover
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Yes my friend...it's covered.
jjj2
post Apr 28 2016, 07:20 PM

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QUOTE(ahmi81 @ Apr 28 2016, 03:05 PM)
Hi,

I need to plan the power source in my apartment for time broadband installation. Could anybody provide the actual picture of hardware installation including the router and the fibre cable??  hmm.gif
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Hi Bro,

Very simple, just prepare a 4 gang power extension.

Thanks.
jjj2
post Apr 29 2016, 12:18 AM

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QUOTE(bizklguy @ Apr 28 2016, 10:18 PM)
Dear all, is there a way to temporarily "suspend" my Time broadband subscription for around 2 months? This is because I wouldn't be around and was wondering if I could save few bucks$$...

Tx.
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Hi Bro,

You could request from the CS by reasoning, anyway it subjects to approval from the management.
jjj2
post Apr 29 2016, 08:52 AM

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Nibong Indah Residents who are experiencing down time..please kindly make a report to 1800 18 1818/

We are sending our team over to check.
jjj2
post Apr 29 2016, 08:55 AM

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QUOTE(ck2chan @ Apr 29 2016, 01:11 AM)
Can anyone kind to show how the wiring will look like inside the condo house? Go through inside plaster ceiling, wall skirting?

Will it look ugly?
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Standard Installations, the fibre cable will be glued on top of your tiles skirting or at the edge of your wall..

Over Ceiling is considered non-standard Installations and sometimes access holes maybe needed (depending on situations).

Opening Access Holes Including Patching back will be charged RM50/access holes.

Please give me your email will send you some photos.

Thanks.
jjj2
post Apr 30 2016, 10:30 AM

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QUOTE(ck2chan @ Apr 29 2016, 06:34 PM)
Thanks for sharing. They help u touch up or cover the hole?
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Yes Bro...any drilled holes or access holes will be patched back.

Thanks.
jjj2
post Apr 30 2016, 12:58 PM

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QUOTE(rizzo456 @ Apr 30 2016, 12:35 PM)
wifi and lan also same
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Since your package is 100Mbps, discard the concern of GE port.

Play around wih your channel under 2.4GHz frequency band...
Try also connect to 5GHz (assuming yr devices support that).

*Before proceeding to all the above, use a Cat5e/Cat6/Cat7 network cable to connect your computer to your router to test the speed.
Make sure you are able to get up to near 100Mbps.


jjj2
post Apr 30 2016, 07:46 PM

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QUOTE(tangtang22 @ Apr 30 2016, 06:55 PM)
Called the CS, they mentioned that I can upgrade from my exsting router to a new router that supports the 5G to enjoy the 100 mbps.

It will cost RM270/80 like that.. Is it worth to get it from time?
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Yes you can.

RM270 is the Dlink DIR850L AC1200 Router.
Price more or less same as retail price.

RM500 is the Linksys EA6350 AC1200 Router.
A lot cheaper than retail price.

Thanks.
jjj2
post Apr 30 2016, 07:48 PM

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QUOTE(yaseen1979 @ Apr 30 2016, 06:09 PM)
Thanks mate. Same here.. Line is recovered now
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Line is fully restored at 6pm...anyone stil facing issue pls kindly reboot yr ONU and Router.

Thanks.
jjj2
post Apr 30 2016, 07:50 PM

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QUOTE(kendo88 @ Apr 30 2016, 06:39 PM)
hi everyone

i am currently subscribed to streamyx 8mpbs, still on contract.

TIME been avail in my condo for a while, thinking of switching over it.

i wonder if TIME as of currently is willing  to pay for the penalty for dropping out of the TM contract?

i searched this thread, someone mentioned they will pay RM500-600, is this still avail?

and what happened to the 10mpbs package @RM120, did they drop it?
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Hi Bro,

The Easy Switch plan is subject to Terms & Conditions.

Previous 10Mbps@RM129 no more available, instead the more attractive 100Mbps Unlimited is now RM149 only.


jjj2
post May 1 2016, 08:53 AM

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QUOTE(wannabe69 @ May 1 2016, 08:28 AM)
Is damansara perdana ATC 2 ready for Time? What ive heard from management building is that they are using atc 1 server to act like a bridge for atc 2? They also said they are waiting for Time's schedule for internet relocation.
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Hi Bro...ATC2 not ready yet at this moment.

Will assist you to follow up with this.

Thanks.

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