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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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jjj2
post Oct 6 2018, 11:16 PM

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QUOTE(David83 @ Oct 6 2018, 08:05 PM)
Those still under contract cannot do anything right?
*
Those under contract can still can upgrade or downgrade.
Upgrade : NO re-contract, NO penalty
Downgrade : NO Penalty
-- Contract reset if still Within contract
-- NO re-contract if Without contract

jjj2
post Oct 7 2018, 10:03 AM

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QUOTE(JinXXX @ Oct 7 2018, 09:32 AM)
already got the email saying i've been upgraded tested using speedtest macam sama je...

anyhow im using mikrotik RB750GL , which is a gigabit router and my pon/gpon is the white huawei one

do i need to restart the pon/gpon unit ?
*
You can try restart the ONU, the more important is test proper manner :

1) Make sure yr testing PC is Gigabit
2) Use good quality Cat5e/Cat6 23/24AWG network cable
3) If router does Not give you expected speed, Bypass Router and test direct ONU see if you are able to get the speed.

*Note speed upgrade is by stages and will only be fully conpleted by 15th Oct.
jjj2
post Oct 7 2018, 10:04 AM

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QUOTE(qdipanda @ Oct 7 2018, 10:02 AM)
hi... can I request for downgrade to 100mbps? without extend contract period? my plan stil within contract

im prefer pay rm99, cause I'm only use on weekend...

anybody and advice?
*
Yes you can with contract reset, no penalty.
jjj2
post Oct 7 2018, 10:05 AM

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QUOTE(rkcw @ Oct 7 2018, 09:59 AM)
since my contract ended, can terminate and reapply to get first month bill off and new router? smile.gif
*
Yes you can.. do drop us a pm or email at sales@timefibre.com


jjj2
post Oct 7 2018, 10:06 AM

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QUOTE(gin&tonic @ Oct 7 2018, 09:55 AM)
Received Time email upgraded to 500 Mbps @rm139. But why some are getting rm129 and even rm119 here? So many different pricing.
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This is because some customers have previous promo (such as Incog Promo), so this promo is being carried forward.

Thanks.

This post has been edited by jjj2: Oct 7 2018, 10:06 AM
jjj2
post Oct 7 2018, 10:07 AM

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QUOTE(marccus @ Oct 7 2018, 10:05 AM)
looks like can choose to downgrade or upgrade in SelfCare portal.
*
Yes exactly.
jjj2
post Oct 7 2018, 10:08 AM

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QUOTE(mas1900 @ Oct 7 2018, 09:54 AM)
Astro TIME IPTV no upgrade :~~~~~~~~~~~
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Sorry temp no.
jjj2
post Oct 7 2018, 10:10 AM

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QUOTE(udin901 @ Oct 7 2018, 04:22 AM)
i got upgraded to 500mbps from 100mbps, but ive been speed testing..its still 100mbps..subscribed last month and im using cable cat 5e and also 5ghz wifi on my iphone7..do it takes time to come or what? owh they give me AC1200 btw

owh..i need to restart my router..nvm..thanks TIME.. rclxm9.gif
*
Hi Din Bro..J here.

Upgrade in progress, will only be fully completed by 15th Oct.

Whatsapp me if you need any help ya.
jjj2
post Oct 7 2018, 10:40 AM

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QUOTE(party @ Oct 7 2018, 10:20 AM)
Linksys EA6350 and D-Link DIR-882

which one is better? mostly using wireless here.
*
D-Link DIR-882
jjj2
post Oct 7 2018, 10:41 AM

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QUOTE(xinjiechew @ Oct 7 2018, 10:37 AM)
anyone can give me the link for the free dir-882? my one gone after i relogin and no more notification pop up...thanks alot!
*
Please login to Selfcare portal and click on the Shop tab on top.

Thanks.
jjj2
post Oct 7 2018, 04:54 PM

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QUOTE(xinjiechew @ Oct 7 2018, 10:44 AM)
Did that too...before that still have the free dir-882 in the shop then after i click confirm it got error then when i relogin again its gone...any idea why?
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You will need to recontract 24-months in order to claim the DIR-882 Router for Free.
Thanks.
jjj2
post Oct 7 2018, 05:04 PM

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QUOTE(llk @ Oct 7 2018, 03:32 PM)
Maybe due to distance.

Btw my Time C1200 router become like this now, probably the firmware was damaged  laugh.gif
*
Get a replacement from TIME.
jjj2
post Oct 7 2018, 07:47 PM

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QUOTE(llk @ Oct 7 2018, 06:07 PM)
If nothing happened i believe i will still stick to 24mths contract, but anyhow i don't think the router has any good resell value since it is so common and the original price isn't expensive.
*
No value la Bro ...hehehhe
jjj2
post Oct 7 2018, 07:48 PM

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QUOTE(chibyelong @ Oct 7 2018, 07:45 PM)
any 1 tryed dir-615 router for time fiber or not?
can it work?
just curius
*
Yes it will work, but with bad performance.
jjj2
post Oct 7 2018, 07:50 PM

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QUOTE(FusionXY @ Oct 7 2018, 05:57 PM)
Let's just wait. I have informed jjj2 to send a message to ezinger.

Thanks.
*
No worries, he is doing it now.
jjj2
post Oct 7 2018, 07:51 PM

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QUOTE(neotheone @ Oct 7 2018, 03:34 PM)
Hello all,
Great to see TIME has been keeping itself ahead of all competitors!
Now I have a bit of a headache with Asus router.
Since it has been upgraded to 500Mbps for free, my Asus old router can't keep up to speed in wireless N, hitting 150Mbps only, while LAN cable hitting 500Mbps without issues.

Any Asus router to recommend to utilise this speed new speed hike? Budget is around RM500.
Thank you!
*
Asus RT-AC1300UHP
jjj2
post Oct 7 2018, 07:52 PM

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QUOTE(raptar_eric @ Oct 7 2018, 04:09 PM)
may I know what is the penalty to downgrade plan? Was on 300mbps (upgraded to 1gbps now)... would like to downgrade to 500mbps plan to save RM50 per month, however my contract is only on the 10th month now...
*
You can downgrade with contract reset.



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