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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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jjj2
post Oct 9 2016, 06:33 PM

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QUOTE(redant7 @ Oct 9 2016, 05:04 PM)
Hi All,
I'm currently on subscription to Maxis Home fibre 10mb in an old apartment.
There's no fiber optic cabling to our unit, jz using existing tel line (copper).
So far speed okay for 10mb.

Now I have intention to switch to TIME 100mbps, question is that will they install fiber optic cabling into our unit ?
If subscribe TIME 100mb after 1 year and wish to upgrade to 300mb is there any charges ?

Anymore promotion for new customer ?
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Hi Bro,

We will be pulling in a thin white color 2C fibre cable into your unit.

There is no upgrade fee, you merely paying the upgraded package price.

Current standard promo is RM100 Rebate (1--31 Oct 2016).

Thanks.


jjj2
post Oct 9 2016, 07:17 PM

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QUOTE(kavehs86 @ Oct 9 2016, 06:55 PM)
Hello,

Do you have coverage in Hyve Soho suites in cyberjaya ?

Thanks
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Yes smile.gif


jjj2
post Oct 11 2016, 03:18 PM

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QUOTE(redline125z @ Oct 11 2016, 03:03 PM)
Hello can someone help.. no connection at nibong indah, bayan lepas...los signal is blinking
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Hang on Bro...we are working on it..cable damaged.

Thanks.
jjj2
post Oct 11 2016, 03:45 PM

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QUOTE(jjj2 @ Oct 11 2016, 03:18 PM)
Hang on Bro...we are working on it..cable damaged.

Thanks.
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Its up now, please kindly switch off your ONU and on it back.

Thanks.
jjj2
post Oct 11 2016, 04:20 PM

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QUOTE(darkjackal @ Oct 11 2016, 04:06 PM)
Hi, how long it take to do the internet installation?
I need that at Oasis Corp Park

Thanks
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Hi Bro,

For order submission to actual Installation day estimated 7 to 10 days.

Actual on-site Installation would depend on the unit complexity. Normally for commercial area it takes slightly longer time, around 2--5 hours, assuming work permit is obtained before hand.

Thanks.

This post has been edited by jjj2: Oct 11 2016, 04:24 PM
jjj2
post Oct 11 2016, 04:24 PM

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QUOTE(redline125z @ Oct 11 2016, 04:15 PM)
Ok tq jjj2 for feedback
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You are most welcome smile.gif
jjj2
post Oct 13 2016, 09:59 AM

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QUOTE(r47z @ Oct 13 2016, 09:51 AM)
Can I check with anyone here that the TP Link AC750 supports Time Fibre?

http://www.tp-link.com.my/products/details..._Archer-C2.html
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Yes, it works smile.gif
jjj2
post Oct 13 2016, 10:13 AM

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QUOTE(r47z @ Oct 13 2016, 10:06 AM)
anybody knows how to configure it for time? If there's any guidelines available already? How's the review of the unit for time?
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Hi,

Do login to your Router via 192.168.1.1 or 192.168.0.1 ..

Select PPPOE under WAN configuration, and put in your given TIME Username & Password (in the form of xxxx@timebb).

That you go smile.gif




jjj2
post Oct 13 2016, 11:03 AM

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QUOTE(r47z @ Oct 13 2016, 10:16 AM)
bagus! thank you!
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Welcome smile.gif
jjj2
post Oct 14 2016, 08:51 PM

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QUOTE(sniper69 @ Oct 14 2016, 08:18 PM)
user posted image
done installed yesterday, phew...
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Not bad...enjoy the high speed smile.gif
jjj2
post Oct 17 2016, 05:32 PM

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QUOTE(spoonkin @ Oct 17 2016, 05:12 PM)
My story is like this, i was using IPTV 6mb when it was first launched, then one day I received a call from astro, say upgrade to 10MB for free because I am loyal customer but tied up 2years contract. After I signed up, 2-3 months later I can see it online, the same package offer to new subscriber for the same price. And then after another few months, Time release 100mb at my condo. Its obvious they knew its coming, so quickly tied up current customer with 2 years plan. So I felt cheated, maybe not so much from Astro but the telesales giving all sales talk. So with few months to go, I rather pay double line for Time and cancel the day my astro contract over.

Just worried, after sign up, another deal from astro or time on this 100mb line. So wondering anyone have insider news.

TLDR, 2 years IPTV sux
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Hi Bro, pls refer to your pm.

It's not convenient for us to comment anything regarding on Astro here.

Thanks.
jjj2
post Oct 21 2016, 12:47 AM

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QUOTE(justanovice @ Oct 20 2016, 11:52 PM)
Thinking of moving to time bb, from my unifi 10mb
Can help with following:
1) stability vs unifi ( slow, line down etc)
2) my place is a condo. Do u still need to pull any canle in, or directly use the phone line is good enough and no new wiring / cabling is required?
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Hi,

Thanks for your interest with Time Fibre Home Broadband.

1) Well...Its hard to generally define which one is more stable as many factors do play a role in determining the stability.
But with our 6 years experiences with Time Fibre, we can generally say Time is very much stable.

2) If your building does not have fibre prelaid, yes new fibre cable will be pulled into your house. Sorry, the existing copper lines cannot be used under the Gpon system.

Thanks.
jjj2
post Oct 21 2016, 12:49 AM

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QUOTE(oHkereD @ Oct 20 2016, 11:45 PM)
Hi guys,

can this router, Huawei WS880 work together with TIME broadband?

TIME just launch at my condo and i can't wait anymore!  icon_rolleyes.gif
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Yes, you need to hook up the uplink/wan port to the Lan 1 port of your ONU.

Set in pppoe settings in to your Huawei WS880.

Thanks.
jjj2
post Oct 21 2016, 12:14 PM

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QUOTE(Moongrave @ Oct 21 2016, 11:48 AM)
Can anyone tell me if this is compatible with astro iptv.

Right now I'm using the time version under astro so its 10mbps but I want get that 100mbps so I want to know if I can get the speed and the astro cause my mother and grandmother use astro a lot
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Hi,

Im sorry as Astro IPTV have not launched the new revised package yet.
Right now its just 10/20/30Mbps.

Thanks.
jjj2
post Oct 21 2016, 11:03 PM

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QUOTE(vankodoq @ Oct 21 2016, 10:27 PM)
Anyone else got "throttled" download speed? A week ago I still got 5-10 mBps download (I'm on 300 mbps plan), but it's currently < 1 mBps. Even 40% of the time (I guess) is < 500 kBps. hmm.gif
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Pls test again Bro...last 2 days we detected a slow down too but now is normal.

Thanks.
jjj2
post Oct 22 2016, 02:29 PM

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QUOTE(razorboy @ Oct 22 2016, 02:15 PM)
Question for all the TIME SIs, have you all encountered issues whereby other telco's installer disrupt your customer's fiber connection?

I personally know 1 person that had her Fiber plugged out at the MDF room of her condo. She found out after her SI came on site and saw the fiber unplugged.

I'm not making allegations here but this morning Telco T came to install a connection on level 10 around 11am. I came home at 1.30 and found out my ONU's LOS light is red. Called support and found no fiber cut nor OLT failure in the area.
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Yes we had this experience before..but anyhow your case might be caused by other issue as well

Please kindly make a report at 1800 18 1818.

Thanks.
jjj2
post Oct 25 2016, 08:51 AM

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QUOTE(Aelzen @ Oct 24 2016, 10:42 PM)
Can anyone tell me what the default password for the DIR-850L should be?

I had it installed some time ago, and never needed to log in until recently - but now I've no idea what it is. What strikes me as most odd is there's no username field, just password, but whatever. What is it likely to have been set to be the technician?
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The default password you just have to leave it blank.

Thanks.
jjj2
post Oct 25 2016, 10:24 AM

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QUOTE(urb7 @ Oct 25 2016, 09:17 AM)
I'm currently using TL-WR841HP, if I were to change to D-Link DIR-850L, is there any benefits doing so?
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Hi,

Benefits using DIR850L, you get 5GHz band, AC1200 & Ge (Gigabit) ports...

But you will lose out the high power antenna gain feature of your WR841HP.

Thanks.
jjj2
post Oct 28 2016, 06:02 PM

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Hi Guys... the issues have been reported, please test again tonight & perhaps monitor following few Nights as well...

The following symtoms hv been spotted (cabled connections) :

1) Download speed decreased tremendously, upload speed not affected.
2) Higher ping compared to normal.

Do feedback to CS@time.com.my immediately for easier troubleshooting.
jjj2
post Oct 28 2016, 06:04 PM

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QUOTE(fidodido21 @ Oct 28 2016, 01:31 PM)
How is the C7 performance compared to the D Link?
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Range for obvious reason...

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