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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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jjj2
post Nov 16 2016, 04:14 PM

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QUOTE(Macnair @ Nov 16 2016, 04:13 AM)
Hi, I just upgraded to 300 mbps plan but my wifi is getting just about 100 to 120mbps in speedtest.

On LAN I can get 280 to 300mbps.

I'm still using thr DLink 850l.

Is that the max my router can go for wifi?
*
Which frequency band are you connected to ?

If your phone or any other wifi enabled devices suported 5GHz, use his band within 5--10m range and test with a few speedtest servers again.

Thanks.
jjj2
post Nov 17 2016, 08:57 AM

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QUOTE(LeoLilieno @ Nov 16 2016, 06:40 PM)
I am using DIR850L, how to change the DNS to Google DNS? The layout all different oredi. I am scared to mess up the setting.
*
Hi,

Please login via 192.168.0.1 (Username : admin, Pswd : leave it blank)

Go to Settings > Internet > Under PPPOE section, click Advance Settings, fill in the Primary & Sec DNS.

Click Save.

Thanks.
jjj2
post Nov 17 2016, 06:58 PM

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QUOTE(Macnair @ Nov 17 2016, 02:26 PM)
I checked all the settings in my DLink 850L and I doesn't have MAC Filter settings...
*
Hi Bro,

New HW Ver B...don't have this feature anymore.

Thanks.
jjj2
post Nov 19 2016, 12:40 PM

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QUOTE(kenlimfornication @ Nov 19 2016, 12:03 PM)
i recently changed from Time+Astro IPTV to Time only to get the 100mbps.

But now kinda miss Astro, can i still get Astro with my exisitng 100mbps time?
*
Hi Bro,

Astro package at this moment does not furnish with 100Mbps...
You can either subscribe for another IPTV package or Satellite DTH or other ways (you know).

Thanks.
jjj2
post Nov 22 2016, 08:41 AM

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QUOTE(Aelzen @ Nov 19 2016, 05:42 PM)
I've noticed another change to routing this past week that's had a negative effect on games in the EU.

Game is Eve online, server is 87.237.34.200. Server blocks regular trace and ping attempts, so I've stopped the traces at the first 'Request timed out' lines as that's as far as it will get.

This first one is using TIME. For some reason it goes via the entire US to get to europe, which is an awfully long way, and many, many packets get lost on the way.

CODE
Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:
 1     2 ms     2 ms     2 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
 2     2 ms     2 ms     1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
 3    12 ms    15 ms    15 ms  223.28.2.1
 4     8 ms     7 ms     8 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
 5     8 ms     8 ms     8 ms  124.158.226.149
 6     8 ms     7 ms     7 ms  xe-0-1-0-1.cr-gw-2-sin-pip.sg.globaltransit.net [124.158.224.241]
 7     8 ms     8 ms     8 ms  ae-1.br-gw-2-sin-pip.sg.globaltransit.net [124.158.224.210]
 8     8 ms     7 ms     8 ms  203.208.174.81
 9     8 ms     8 ms     8 ms  203.208.182.46
10   185 ms   185 ms   199 ms  203.208.173.74
11   189 ms   202 ms   210 ms  203.208.183.38
12   344 ms     *        *     if-ae-2-2.tcore2.LVW-Los-Angeles.as6453.net [66.110.59.2]
13   316 ms   317 ms   323 ms  if-ae-36-2.tcore2.AEQ-Ashburn.as6453.net [216.6.87.110]
14   328 ms   336 ms   349 ms  if-ae-11-3.thar2.NJY-Newark.as6453.net [216.6.87.242]
15     *      333 ms     *     if-ae-1-3.thar1.NJY-Newark.as6453.net [216.6.57.1]
16   340 ms   322 ms   330 ms  if-ae-8-2.tcore1.LDN-London.as6453.net [66.198.70.174]
17   327 ms   342 ms   343 ms  if-ge-1-0-0.core4.LDN-London.as6453.net [80.231.76.85]
18   349 ms   338 ms   352 ms  195.219.67.242
19     *        *        *     Request timed out.


This next one is using a VPN to Singapore, which is a fair equivalency as the TIME route goes via singapore as well.

CODE
Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

 1     8 ms     8 ms     8 ms  10.1.10.1
 2     8 ms     *        *     81.67.b9d8.static.theplanet.com [216.185.103.129]
 3     8 ms     8 ms     8 ms  ae11.dar01.sr03.sng01.networklayer.com [174.133.118.130]
 4     8 ms     8 ms     9 ms  ae8.bbr02.eq01.sng02.networklayer.com [50.97.18.200]
 5    42 ms    41 ms    41 ms  ae0.bbr01.sr01.che01.networklayer.com [50.97.19.248]
 6    41 ms    41 ms    41 ms  ae7.bbr02.sr01.che01.networklayer.com [50.97.19.247]
 7   170 ms   170 ms   170 ms  ae2.bbr01.eq01.par02.networklayer.com [50.97.19.251]
 8   182 ms   182 ms   182 ms  ae1.bbr02.eq01.ams02.networklayer.com [50.97.19.99]
 9   182 ms   185 ms   183 ms  kpn-international.nikhef.nl-ix.net [193.239.116.126]
10   194 ms   194 ms   194 ms  asd2-rou-1043.NL.eurorings.net [134.222.48.240]
11   185 ms   185 ms   185 ms  rt2-rou-1022.NL.eurorings.net [134.222.48.211]
12   198 ms   198 ms   198 ms  ldn-s2-rou-1101.UK.eurorings.net [134.222.48.200]
13   190 ms   190 ms   190 ms  134.222.109.115
14     *        *        *     Request timed out.


You'll notice that while this one appears to go via the US, it's not. The .ce01.networklayer.com network isn't in the US, as it's impossible with that ping (literally, scientifically impossible). I don't know where it's going, but it's taking a superior and more direct route to europe than TIME does, to such a degree that it's 46% faster than TIME.

I don't know who's in charge of the routing, but someone's been screwing around and cutting corners, and it's showing.

Here's the same thing via DIGI. As mentioned in a previous post, digi's internet is trash and I wouldn't use it for anything other than mobile surfing, but at least their routing is pretty spot on.

CODE
Traceroute
Host: 87.237.34.200

#1
120.29.215.5
ix-ae-5-0.tcore1.SVQ-Singapore.as6453.net
Ping: 55.8 ms
#2
180.87.96.22
if-ae-20-2.tcore2.SVW-Singapore.as6453.net
Ping: * ms
#3
180.87.37.13
if-ae-6-2.tcore2.CXR-Chennai.as6453.net
Ping: 121 ms
#4
180.87.37.10
if-ae-9-2.tcore2.MLV-Mumbai.as6453.net
Ping: 113 ms
#5
180.87.39.21
if-ae-12-2.tcore1.L78-London.as6453.net
Ping: 213 ms
#6
80.231.130.130
if-ae-17-2.tcore1.LDN-London.as6453.net
Ping: 231 ms
#7
80.231.76.121
if-ge-14-0-0.core4.LDN-London.as6453.net
Ping: 211 ms
#8
195.219.67.242
Ping: 313 ms


You'll notice it goes via Mumbai, which is probably how the VPN above also gets to Europe. Why can't TIME do this? It's a more direct route with many, many less hops.
*
Hi,

This is the result I got.

CODE

Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

 1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
 2     8 ms     8 ms     8 ms  lo0-ag-01-akhmw.ni.time.net.my [223.28.0.215]
 3     8 ms     8 ms     8 ms  ae1-er-01-akhmw.ni.time.net.my [223.28.2.41]
 4    10 ms    13 ms    13 ms  223.28.2.37
 5     9 ms     9 ms    11 ms  Bundle-Ether8-br-01-akhmw.ni.time.net.my [223.28.2.70]
 6    16 ms    16 ms    16 ms  124.158.226.37
 7   348 ms   356 ms   362 ms  124.158.224.89
 8   363 ms   364 ms   365 ms  ae-2.br-gw-1-lax-pip.us.globaltransit.net [124.158.224.18]
 9   365 ms   364 ms   367 ms  124.158.250.225
10   370 ms   368 ms   366 ms  124.158.250.69
11   349 ms   348 ms   347 ms  ccpgames.com [195.66.226.23]
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.


Thanks.
jjj2
post Nov 22 2016, 07:19 PM

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QUOTE(kewell787 @ Nov 22 2016, 06:42 PM)
actually i am sharing this with my neighbour...
honestly TIME is not really stable...everyone in my condo is complaining..
*
Hi,

Can you detail out the problem that you & your neighbour are facing ?

There are plenty of Sifus here in this forum can assist you.

Thanks.
jjj2
post Nov 23 2016, 01:03 AM

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Penang side is ok, tested...
jjj2
post Nov 23 2016, 01:03 AM

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-- double posted --

This post has been edited by jjj2: Nov 23 2016, 01:03 AM
jjj2
post Nov 24 2016, 08:55 PM

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QUOTE(lhlsteve76 @ Nov 24 2016, 04:09 PM)
I too having similar issue of slow download during the night at PJ area. It is happening for the past few weeks. Based on speedtest, the worst is 50-60mbps. Best around 70mbps... on 100mbps fibre....

Any issue with TIME recently???
*
Hi,

As a usual practice, screenshot the test results performed via cable connection to a few local speedtest servers, and email the Results to cs@time.com.my.

More cases needed to justify this issue.

Thanks.

This post has been edited by jjj2: Nov 25 2016, 12:26 PM
jjj2
post Nov 25 2016, 04:27 PM

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QUOTE(LordDenning @ Nov 25 2016, 03:27 PM)
Hey guys, suddenly no internet. Checked modem, the LOS light not blinking... what could be the issue?

Oug parklane.
*
Hi Bro,

Please check

1) LAN 1 light on ONU (On / Off ?)
2) Login to your Router, see the Internet Connection status (Connected / Disconnected?)

Thanks.
jjj2
post Nov 25 2016, 04:44 PM

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QUOTE(LordDenning @ Nov 25 2016, 04:33 PM)
Yeah restarted router all still the same.
Could it be time side issue? Can check if oug parklane having any issues?

Lan1 light is on. Login router shows disconnected.
Well naturally since got no internet coming to my ONU in the first place hmm
*
Hi Bro,

Please call CS at 1800 18 1818 and check your account status.

Did you change any of your pppoe settings on your Router ?

Thanks.
jjj2
post Nov 25 2016, 06:21 PM

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QUOTE(LordDenning @ Nov 25 2016, 05:21 PM)
By default if everything is working fine, the LOS light should be on or off?
*
Should be OFF.
jjj2
post Nov 25 2016, 08:56 PM

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QUOTE(LordDenning @ Nov 25 2016, 08:20 PM)
connection is back already. thanks.
*
Welcome smile.gif
jjj2
post Nov 25 2016, 11:26 PM

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QUOTE(Moongrave @ Nov 25 2016, 11:14 PM)
Hey, my modem (e1200) is acting strange (can access google, can't access google doc) with connection lost and unstable connection. What is a modem that I can use that can use TIME broadband.
*
Mostly all Routers that supports WAN PPPOE dialing can be used.


Thanks.
jjj2
post Nov 26 2016, 12:59 AM

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QUOTE(Moongrave @ Nov 26 2016, 12:16 AM)
any recommendation, was thinking of getting a decent one for small apartment
*
On budget wise, get one that similar with TIME current stock router, Dlink DIR850L ..AC1200 worth the bucks.

Or Tplink C5 (AC1200) will do.

Thanks.
jjj2
post Nov 28 2016, 12:47 AM

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QUOTE(kewell787 @ Nov 27 2016, 12:29 AM)
should I do this too?

i willing to provide any findings to stabilize my subscription.
*
Yes, please perform a test & feedback the results to CS.
jjj2
post Nov 28 2016, 12:53 AM

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QUOTE(beetch @ Nov 27 2016, 09:20 PM)
2    2 ms    2 ms    2 ms  ag-01-akhmw.ni.time.net.my [223.28.0.215]
  3    2 ms    2 ms    2 ms  ae1-er-01-akhmw.ni.time.net.my [223.28.2.41]
  4    9 ms    6 ms    6 ms  223.28.2.37
  5    3 ms    2 ms    2 ms  Bundle-Ether8-br-01-akhmw.ni.time.net.my [223.28.2.70]
  6    9 ms    9 ms    9 ms  124.158.226.37
  7  362 ms  361 ms  359 ms  124.158.224.89
  8  359 ms  359 ms  359 ms  ae-2.br-gw-1-lax-pip.us.globaltransit.net [124.158.224.18]
  9  361 ms  369 ms  362 ms  124.158.250.225
10  362 ms  362 ms  365 ms  124.158.250.69

Latest tracert. Traffic like shit again. Why the route have to go trough LAX in US to reach Europe?
Compare this to the "fixed" route on the 23rd Nov:

2 26 ms 2 ms 3 ms ag-01-akhmw.ni.time.net.my [223.28.0.215]
3 12 ms 5 ms 2 ms ae1-er-01-akhmw.ni.time.net.my [223.28.2.41]
4 9 ms 12 ms 6 ms 223.28.2.37
5 3 ms 2 ms 2 ms Bundle-Ether8-br-01-akhmw.ni.time.net.my [223.28.2.70]
6 9 ms 8 ms 37 ms 124.158.226.37
7 248 ms 239 ms 234 ms 124.158.224.85
8 203 ms 200 ms 202 ms 124.158.224.82
9 * * * Request timed out.
*
Mine result >

QUOTE
  2    8 ms    8 ms    9 ms  ag-01-akhmw.ni.time.net.my [223.28.0.215]
  3    8 ms    8 ms    8 ms  ae1-er-01-akhmw.ni.time.net.my [223.28.2.41]
  4    18 ms    21 ms    22 ms  223.28.2.37
  5    20 ms    22 ms    22 ms  223.28.2.101
  6    15 ms    15 ms    15 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28
.26.82]
  7    16 ms    15 ms    14 ms  24218.sgw.equinix.com [27.111.228.85]
  8    *        *        *    Request timed out.
  9  201 ms  201 ms  201 ms  124.158.224.82
jjj2
post Nov 28 2016, 07:04 AM

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QUOTE(Mirueka @ Nov 28 2016, 01:37 AM)
Guys, I really want to upgrade to TIME instead of the crap rates Unifi and Maxis provide, plus I won't be using the HYPPTV shit anyway, but my area (Starz Valley condo, Nilai) isn't covered.

Question is, how long will they normally take to extend their coverage to areas like this, after submitting extension request, if not at all?

I'm just in it for the speeds, and am extremely hyped, but the no-coverage is a dealbreaker. What should I do, guys?
*
Hi ,

Let us submit your request for you.

Please do check out the pm.

Thanks.
jjj2
post Nov 28 2016, 08:54 AM

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QUOTE(lanusb @ Nov 28 2016, 08:22 AM)
question, if i want to extend my cordless phone for time, how should i get a second unit to work with that cordless phone??
*
Hi,

You can use back the existing base and pair it with your new set.

Just follow step by step instruction in the manual of the given TIME Motorola dect phone.

Thanks.
jjj2
post Nov 28 2016, 07:54 PM

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QUOTE(Vcys86 @ Nov 28 2016, 07:19 PM)
The Los is blinking red when I switch on.. What should I do to fix it? Restarted few times d
*
Hi,

Did the fiber connector being altered ?

If nope, please make a report to Cudtomer Service at 1800 18 1818.

TIME will send over the SI to troubleshoot for you.Thanks.
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