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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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jjj2
post Sep 23 2016, 09:55 AM

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Hi Guys,

If there is any issue accessing the Internet/Sites, please temp disable your IPv6.

Thanks.
jjj2
post Sep 23 2016, 12:58 PM

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QUOTE(tuo850 @ Sep 23 2016, 12:41 PM)
i having issue of disconection and dns server failure for the past 3-4 night. im in kelana jaya area using standard time modem and mikrotik router on 100mbps plan.
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Hi,

If you have ipv6 running, temp disable it.

Change yr ipv4 dns to (if you running google dns)
208.67.222.222
208.67.220.220

You may also add in the above to your existibg Dns if your router supports more than 2 Dns.

Thanks.


jjj2
post Sep 24 2016, 12:17 AM

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QUOTE(Togepy @ Sep 23 2016, 03:24 PM)
Hi guys,

What is the recommended and stable version of firmware for dlink 850L for Time?

This is because i'm still having problem with the 5ghz wifi and would like to try update the firmware, is it ok if i use the firmware from dlink website other than Malaysia?
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For HW version B, stable version (ezcept several minor glitches) is v2.06, you can upgrade to the latest 2.07 firmware.
jjj2
post Sep 24 2016, 04:04 PM

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QUOTE(wirelessbuyer @ Sep 24 2016, 04:00 PM)
Anyone here from damansara area got connection issue now? Los lights blinking
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Hi..please kindly report to Customer Service @ 1800 18 1818.

Thanks.
jjj2
post Sep 24 2016, 05:09 PM

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QUOTE(wirelessbuyer @ Sep 24 2016, 04:13 PM)
Yeah just called the cs. Earliest they can come and check is on Monday .. :/

Usually what is the issue if los blinking red color?
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Hi, usually this is an indication of high reading caused by fibre cable, connector, equipment & etc.

Thanks.
jjj2
post Sep 26 2016, 09:53 AM

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QUOTE(sklchan @ Sep 26 2016, 09:37 AM)
some questions regarding the cable installation within the house, will the tech able (or capable) to drill multiple through holes through the walls?? or they just come with the glue gun and hammer and some wall mounting things??
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Hi,

Minor drillings through wall can be done & patching back.

Cable will be glue...strictly NO wall conceal job...NO hammering.

Thanks.


jjj2
post Sep 26 2016, 02:25 PM

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QUOTE(sklchan @ Sep 26 2016, 01:26 PM)
Below my current floor plan, if i want to put at my current (center) location, then the tech would require to drill 3 through holes into the Bed Room #1 , while if put at living room only 1 hole required, but I'm worry the DIR-850L TX Power are very hard to reach/cover for the Master Room as it need to penetrate through 3 walls within ~13 meters (40 feets radius)...  sweat.gif
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Hi Bro,

Please pm me your number or email...I'll sketch you the solutions.

Thanks.
jjj2
post Sep 28 2016, 01:44 PM

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QUOTE(edan1979 @ Sep 28 2016, 01:40 PM)
my office using time fibre internet plus. any other better compatible router that work with time broadband. did not satisfied with the router they supply.
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Hi Bro,

Can I have your contact, my team will get in touch with you for more details about your requirement.

You can reach me at 012 4299200.

Thanks.
jjj2
post Sep 30 2016, 07:10 PM

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QUOTE(furuku89 @ Sep 30 2016, 05:54 PM)
Can I use asus RT-AC66U to connect? If can plz assist me, according to the customer service I can't do that
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Yes you can for sure.

Whatsapp or call me if you need help.

Thanks.
jjj2
post Sep 30 2016, 10:34 PM

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QUOTE(CKyoon @ Sep 30 2016, 08:21 PM)
Which area? I am oso having LOS issue, taman kheng tian
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Hang on... fibre cut ...rectification is currently going on.

Thanks.
jjj2
post Oct 1 2016, 10:26 PM

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QUOTE(dtdw @ Oct 1 2016, 09:56 AM)
what is the requirement for Time to install fiber cable in a high rise apartment with old fiber>copper tech?

what is the procedure and what cost?
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Hi,

We are working with Full Fibre Solutions for Telco & Developers....feel free to get in touch with us should you require further assistance.

Thanks.



jjj2
post Oct 1 2016, 10:29 PM

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QUOTE(tuo850 @ Oct 1 2016, 09:19 PM)
today i get more than 4x dced, in which my router was attack many many time

user posted image

how to counter this?
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Hi, seems there are lots of attacks from Vietnam... what Router are you using ? Is this a corporate line ?

Try to disable SSH on your router, if you are on commercial lines, you may reach us at the number below, we will advise you in more details.

Thanks.

This post has been edited by jjj2: Oct 2 2016, 12:41 PM
jjj2
post Oct 2 2016, 12:40 PM

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QUOTE(brianw87 @ Oct 2 2016, 03:54 AM)
do you get full 100Mbps or not? Mine recently dropped to around 20Mbps only zz, nearby your area
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Hi, please kindly verify with direct cable connection.

Thanks.
jjj2
post Oct 3 2016, 11:35 PM

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QUOTE(tuo850 @ Oct 3 2016, 11:20 PM)
ok i added blacklist script (im using mikotik router) and change the default ssh, ftp and telnet port.

now no more hiccup. been online with no disconnection for the whole weekend
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Great Bro...remember to disable ssh...
jjj2
post Oct 4 2016, 09:41 AM

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QUOTE(lyrilmaki @ Oct 4 2016, 09:19 AM)
A question..

1) I installed TIME 100mbps @ 128 at PJ rented house. But I moved out to Bukit Jalil.
2) Bukit Jalil don't have TIME, so I installed Unifi, yet and leave the TIME at PJ house due to 2 year contract. (6 months left)
3) Now I saw my condo got TIME Fibre equipments and asked the management, they said they are installing TIME.

Main Question: If I wanted to transfer TIME from PJ to current house, at the same time cancel Unifi. Will TIME pay the RM500 penalty for me?
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Hi...nope because you are existing TIME account holder.

Thanks.
jjj2
post Oct 4 2016, 07:32 PM

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QUOTE(JeffPompey @ Oct 4 2016, 01:45 PM)
Hi there guys

I just subscribed to Time Fibre 300Mbps last week.I'm only getting half of the speed like 120Mbps.What seems to be the problem?
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Hi Bro,

Kindly paste your Cabled Connection Test Results here...make sure it's tested with at least cat5e cable, and GbE port.

If it's still same, then we will proceed with more advance troubleshooting.

Thanks.
jjj2
post Oct 7 2016, 09:12 AM

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QUOTE(khan @ Oct 7 2016, 08:25 AM)
Just got my 100mb installed yesterday, connection was great until around 12 something am (not really sure)...
no internet at all (LOS blinking).. still no connection at the time i'm off to work this morning.. .  cry.gif

Bukit Gambier area... anyone having same problem?

Regards,
KP
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Hi Khan,

Please kindly make a report to customer service at 1800 18 1818.
SI will be attending to your case asap.

Do pm me your account details for follow up.

Thanks.
jjj2
post Oct 7 2016, 11:53 AM

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QUOTE(khan @ Oct 7 2016, 09:57 AM)
Thanks JJJ2 and Yeap for the quick response!  nod.gif

Will call the customer service in a while. And will be at home, just in case technician need to come over.
cheers!
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Thanks Bro...SI wil be calling you in 24 hours time.

Any further assistance needed, just drop me a line.

Thanks.
jjj2
post Oct 8 2016, 07:14 AM

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QUOTE(WyffGoaL @ Oct 8 2016, 02:00 AM)
I'd like to subscribe for the 500Mbps package, is the RM500 penalty by Unifi still covered by any agent? Because we're still under Unifi's contract.

Please do send me a PM if anyone would like to help.

Address:

Z RESIDENCE BLOCK A, Jalan 10/155B, bukit jalil, Bukit Jalil

Thanks!
*
Sent Bro smile.gif
jjj2
post Oct 9 2016, 06:30 PM

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QUOTE(clayton-chew @ Oct 9 2016, 01:05 PM)
Hi guys,

Just got my TIME Broadband installed. I subscribe for the 500mbps package. I'm just wondering is it normal to get average 170-200mbps if I'm on the 500mbps internet connection?

During the installation period, I was given the liberty to test the speed on my mac using the LAN cable, and this is the result.

user posted image

When the installation guys went away, I began to test again, and I found that the speed slowly degrades overtime. From 475Mbps down to drastic 170Mbps.

user posted image

So I restart the modem and plug in my LAN cable again, and this is the speed I got, slightly improved to 223Mbps.

user posted image
Is this normal on the TIME 500Mbps? I'm feeling cheated, should have sign up for the 300Mbps if I can't get it pass 300Mbps on the TIME 500 Mbps.
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Hi Bro,

Please bypass your Router and do a speedtest, try to monitor for a few days for its consistency.

You may Whatsapp or pm me for more further guides.

Thanks.

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