TIME's connection is great! But not so much with their customer service. I came back from vacation last Tuesday to find out that my modem's LOS light is blinking red. Immediately called CS and was told that someone from their technical team would contact me in 24 hours. It's been 48 hours with no call at all. 

As mentioned, I can't even see my connected via LAN PCs to enable IP Reservation.

Do you know why the UI/firmware for version B is so limited?

jjj2 yeapch TXSim

Hello, my router can't connect to the Internet , an error occurred : can not get an IP address from PPPoE

How much is the penalty that I needed to pay if I terminate my Time within 1 year when I have 2 years contract?

I will like to confirm with you on your context, you meant that for Time Fibre Home Broadband, the standard fee is RM 500 and nothing else right?

Hi JJJ2,

I am currently tied under Astro broadband TIME package for the next 8 months, and quite frankly its ridiculous paying for such a hefty amount and i dont even watch astro. (Paying RM400+ a month) Astro channel + 30mbps line.

Is there any chance of eligibility for this switch over plan?

Can a condominium unit has up to 2 different Tkme home fibre lines?

Got no idea what is fibre pre lay time. When you mentioned concurrently running , you meant that if that house already got time fire home internet, I can still request my current fibre home internet to be swift to that unit right?

Has there been any service interruption for the past few days? Particularly in Malacca.
The connection quality has been bad off and on.

Can someone enlighten me is Time sharing SAME fibre optic cable as Unifi or Time contractor need pull new cable ??

I just saw today, outside my condo got Time team promoting this service.

When I called their helpdesk earlier they told me just plug n play  with existing Unifi fibre cable... contractor just need to go MDF room switch the port...

When I asked again they said need pull new cable at my floor to my unit ????

Currently my Unifi is direct fibre out from wall does it mean already prelaid ?

How to call u.. u work in Time ?

just checked with my building management office..its fully fibre cabling from MDF to every floor/units 

Guys, this is urgent. How to remove this fibre optic cable from my condominium unit? Please help!!!

The funny part is that they sent a technician to check only but not repair the damaged exernal cable. Another technician will come for the repair which TIME has yet to confirm when. And until that is sorted, i'm could be out of internet for days! this is so frustating.

Hi, anyone able to assist to accelerate the installation process after online registration?

i'm from penang and registration was done on 29 August, but until now appointment for installation still not done yet. I hope to settle the installation part by this week as i will be painting my house on next week, so that any hole or drill mark can be cover up when painting.

I got blinking red LOS light on the modem too since few hours ago (found out when I got home). Can't contact customer service as the line is under the landlord but he seems to be away in the US. Please help...

Hi, I apply for 300mbps but run speedtest only getting 90-100mbps.Anything I can do to improve the speed ? Tried with Lan , also max at 150mbps only.i already change to Asus RT-68U.
Thanks in advance.