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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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jjj2
post Jul 26 2016, 09:26 AM

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QUOTE(Vcys86 @ Jul 25 2016, 02:37 PM)
Is this router good to support 100Mbps package?

ASUS RT-AC55UHP

I have this with me now, but will TIME technician setup using own router only?
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Hi,

Not bad, drawback is signal significantly drop for slight corners.
You need to constantly upgrade its firmware.

If follows the Rate Card, setting up your own Router by Installer will be charged RM80.
Some Installers don't charge you out of a favor.

Alternatively, if you need help setting up the Router, you can buzz us.

Thanks.


jjj2
post Jul 26 2016, 11:58 AM

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QUOTE(Vcys86 @ Jul 26 2016, 10:33 AM)
Thanks to TXSim, mztang52 and jjj2 for the feedback!

I am following this guide to setup previously for Unifi 10Mbps package.
Not sure if the same can be used for TIME package?

https://klseet.com/index.php/236-tm-unifi/u...asus-rt-ac55uhp
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Hi,

For TIME configuration, its much more easier, lots of parameters can be omitted.

Feel free to buzz me via whatsapp or email, will guide you step by step to configure that.

Thanks.
jjj2
post Jul 30 2016, 03:11 PM

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QUOTE(flying_dug0ng @ Jul 30 2016, 02:39 PM)
Hellos - is there a service disruption in Subang Jaya? Got DC around 12pm and still unable to connect.

My modem 'LOS' light is red.
Under my router I can see the PPoE offline reason is 'ISP DISCONNECT'

Thanks!
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Hi,

Please kindly lodge a report at 1800 18 1818.

Thanks.
jjj2
post Jul 30 2016, 09:35 PM

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QUOTE(Intel Core i7 @ Jul 30 2016, 09:02 PM)
Guys which modem does Time fibre using?
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Hi, I assume you are refering to Gpon (FTTx) platform.
For ONU, the model is Huawei HG8240/HG8240H.

For Router, Residential package 100 & 300Mbps using Dlink DIR850L.
500Mbps using Linksys EA6350.

Whereas commercial, Plus package is using Dlink DSR-250N & Basic package is using ZTE H298N router.

Thanks.
jjj2
post Jul 31 2016, 11:43 PM

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QUOTE(fidodido21 @ Jul 31 2016, 11:37 PM)
Is the rebate for switching still on? I'm planning to switch from Symphonet to Time...heard the validity will end in August? not sure when..and if the installer comes and install after I signed up but past the validity date - will Time still offer the rebate?

How does the rebate work?
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Yes it's still available.
It will be reflected in your TIME bill (auto rebate your bill charges).

Please check out your pm for more details.

jjj2
post Aug 3 2016, 10:13 PM

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QUOTE(tritonite @ Aug 3 2016, 08:06 PM)
Just heard that TIME is offering a RM500 rebate as a switch incentive/goodwill gesture in addition to the free month for anyone signing up now, even for people who are out of contract with their existing ISP who don't to play a cancellation penalty.

All they need is proof that you have an existing broadband subscription - e.g. Bill, e-statement, etc.

Can any agent or dealer confirm this?
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Hi,

Nope, this is not right.

The easy switch over plan only applies to application that is still tied with contract.

Thanks.
jjj2
post Aug 5 2016, 08:55 AM

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QUOTE(donabe28 @ Aug 5 2016, 03:55 AM)
Has TIME arrived in Kangar, Perlis?
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Hi, for FTTX (GPon), not yet.

Thanks.
jjj2
post Aug 5 2016, 01:25 PM

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QUOTE(nizamalphas @ Aug 5 2016, 11:13 AM)
Im wondering how its time fiber installation?. Do they pull from the telephone riser ? or from the telephone port?.  rclxub.gif  any charges during installation ?.
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Hi,

Normally from telecommunication riser.

There are some buildings that are prelaid with fibre, then you may notice it comes out from Fibre Wall Socket.

Thanks.
jjj2
post Aug 5 2016, 01:26 PM

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QUOTE(1234kingbling @ Aug 5 2016, 12:57 PM)
Is there an application fee, upfront payment?
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No application fee & no upfront to be paid.

Thanks.
jjj2
post Aug 6 2016, 07:47 PM

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QUOTE(Leong Dei Prince @ Aug 6 2016, 06:07 PM)
I just installed Time today. Got a problem connecting to my samsung smart tv. A msg pop up written 'Connected to Wireless Network but not to Internet'. Anyone can assist me? Thanks
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Some Samsung Smart TVs require you to manually put in DNS... try to put in 8.8.8.8 as the DNS.

Thanks.

This post has been edited by jjj2: Aug 6 2016, 07:48 PM
jjj2
post Aug 8 2016, 12:14 AM

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QUOTE(mztang52 @ Aug 7 2016, 11:29 PM)
jjj2
*
Thanks Bro smile.gif
jjj2
post Aug 10 2016, 11:39 PM

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QUOTE(alexander3133 @ Aug 10 2016, 10:15 PM)
I have questions:
1) Does TIME Home Fibre 100Mbps giving public IP or private IP, if private IP is given, can request for public IP? Any fee involved?
It's given Public IP by default.

2) If I sign up for TIME Home Fibre 100Mbps, can I opt-out for the D-Link DIR-850L and get my own wireless router instead?
It's a bundled device. Anyway, you may keep it & replace with your own desire Router.

Thanks.
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jjj2
post Aug 10 2016, 11:40 PM

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QUOTE(jpong1 @ Aug 10 2016, 11:37 PM)
opt out TIME's router, can get rebate ?
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It's a bundled device, no rebate given.

Thanks.
jjj2
post Aug 11 2016, 06:08 PM

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QUOTE(phelix @ Aug 11 2016, 05:49 PM)
Hi,
What's the latest promotion now? smile.gif
building that i living just got TIME.
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Official Promo for TIME Fibre Home Broadband from 8 -- 31 Aug 2016 : RM100 Promo

This amount will be rebated in your bill.

Thanks.

jjj2
post Aug 13 2016, 07:32 AM

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QUOTE(Dothan @ Aug 12 2016, 09:42 PM)
I think the IPv6 connection on Time fiber seems acting up lately.

I could not connect via IPv6 anymore and has to revert back to IPv4.
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HI Bro,

May I know what seems to be the problem ? We have no problem connecting using IPv6 here.

Thanks.
jjj2
post Aug 14 2016, 12:10 AM

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QUOTE(Dothan @ Aug 13 2016, 11:35 AM)
DLINK Dir-850L supports IPv6 connection with TIME.

TIME does not assign IPv6 address through DHCP and thus I do not have any IPv6 WAN address. Also this makes all DNS lookup through IPv6 is not possible.
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Hi Bro,

Try create a separate IPv6 session, to see if it works.


Thanks.
jjj2
post Aug 14 2016, 12:13 AM

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QUOTE(MustyBalls92 @ Aug 13 2016, 07:43 PM)
Bro, section 18 Shah Alam got?
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Hi Bro,

Sorry nope.


jjj2
post Aug 16 2016, 05:37 PM

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QUOTE(maskzorro2003 @ Aug 16 2016, 04:05 PM)
Guys im looking to change my dns server but i couldnt find under my router. Zte zxhn h298n. Guide me..
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Hi,

Please login to yr Router control panel via default 192.168.0.1

Go to Application > DNS Service > DNS

Thanks.
jjj2
post Aug 18 2016, 08:00 AM

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QUOTE(NuevoEvo @ Aug 17 2016, 08:44 PM)
Hi,

How do I print bill from selfcare.time.com.my to pay via pos office? Because during registration I choose self payment.
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Hi,

You can downliad the bill in pdf format.

Thanks.
jjj2
post Aug 18 2016, 10:09 PM

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QUOTE(tritonite @ Aug 18 2016, 04:15 PM)
I noticed that the DIR-850L router provided has very basic functionality at the moment. Do not even see the settings to perform DHCP reservation and MAC address filtering.

I don't even see connected LAN devices like PCs, only connected wireless devices.

I know there is an older UI that has orange headers on hardware version A routers, resembling the ones in older Dlink routers, with all the functions.

Do I need to upgrade/downgrade the firmware in the current hardware version B TIME-provided router for a more comprehensive UI?

Any help is appreciated.
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Hi Bro,

For IP reservation, you may click on the "Connected Clients" icon located on the Home page.
Then click on the pencil icon, and enable the IP Reservation.

For HW version B, Mac Filtering has been removed.

You can upgrade to the latest 2.07 firmware, but I doubt that will include back Mac Filtering seeing Mac spoofing is so popular nowadays.

Thanks.

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