ahh . im about to terminate my maxis contract
with RM 415 to pay ..

now considering digi / celcom as they offer better plan / price

I called them.

Today finally receive call from loyalty team.

They offer me RM68 for 5GB data & unlimited calls & sms.

Guess what, the best part is Without Contract.

And yes, I took the offer.

They have RM88 for 7GB data, but I think 5GB is more than enough for me...

My friend got offered RM 68 for the same package as well.

some good counter offer

if you want to mnp to celcom.

maxis will offer the package Rm88.

To get 68 offer. Need to mnp to digi?

Maxis#Hotlink If you can offer me this plan, I will subscribe & close this thread
PM me to get my contact number

i want this plan also
else , i'll mnp to celcom for first gold plan
hahaha

if u dun mind i ask, what plan you with them b4 dis and how long u been vit maxis?

wah can demand demand

Apparently you need to submit port requests only Maxis will call to counter offer. Otherwise contacting their support team is useless as they have no idea what is going on.

Just trying my luck

Can do if still got contract left?

I still have 11 months to go

Don't think so...

Going to try tomorrow. First thing in the morning is to go Celcom outlet.
Actually it doesn't matter if Maxis got call or not as Celcom First offer is quite lucrative.

Do check it out

This post has been edited by Icehart: Feb 23 2016, 08:14 PM

Not entirely correct. This was what happened to me this morning :

1. I called up the CS at 123 and told them I wanted to speak with the loyalty team because I was seriously intending to port out but not yet initiated the porting process.
2. They did the standard account verification, created a ticket and told me someone from the Maxis would call me later.
3. Then, in the afternoon I received the call, and the guy introduced himself from Maxis and discussed about my intention to port out.
4. He then asked about how much data I wanted and presented the various available (read "counter") plans.
5. One of them is the RM68 with 5GB with unlimited call and SMS, valid for two years/24 months and no contract. Basically it's just the RM158 OnePlan with RM90 rebated over 24 months. Same goes for the RM188 OnePlan with RM100 rebate.
6. He further stated that during the 24 months period, I'm free to change plan or port out and there will no penalty imposed.
7. I asked for email confirmation on these T&C, he responded "can't spell these out in email" but such will be reflected in the new bill.
8. I accepted the offer, but since I was still with contract on the existing plan, I was told to pay up the remaining termination penalty cost first.
9 He then activated the new RM68 plan for me

So, bottomline you just need to call up the CS and take it from there.

Yes, you can. Just pay up the remaining termination penalty cost and you'll be OK.


P/S:The CS @ 123 will pretend to tell you there is no "loyalty team", however you just need to insist

Wow really? Let's try it later.

Thanks for the info bro. Your previous plan with maxis is what?
I'm on 128

maxis butthurt