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What Are You Doing Maxis?, RM98 for 1GB?
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SkyCaptain
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Feb 19 2016, 06:51 PM
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Getting Started

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Tied to a 24 month contract? QUOTE(Darkknight2010 @ Feb 19 2016, 02:27 PM) After reading this topic I called Maxis and request to speak to loyalty team and asked them to offer me their retention package. They offered me RM88 and RM48 for Maxis One 188, 8GB unlimited calls and SMS, Maxis One Share for supplementary line. I accepted the offer because of the maxis one share. I think this package is hard to beat.
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nexona88
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Feb 19 2016, 10:53 PM
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QUOTE(Darkknight2010 @ Feb 19 2016, 02:27 PM) After reading this topic I called Maxis and request to speak to loyalty team and asked them to offer me their retention package. They offered me RM88 and RM48 for Maxis One 188, 8GB unlimited calls and SMS, Maxis One Share for supplementary line. I accepted the offer because of the maxis one share. I think this package is hard to beat. good for u guess it's with contract
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fattfatt1818
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Feb 19 2016, 10:56 PM
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Getting Started

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QUOTE(Darkknight2010 @ Feb 19 2016, 02:27 PM) After reading this topic I called Maxis and request to speak to loyalty team and asked them to offer me their retention package. They offered me RM88 and RM48 for Maxis One 188, 8GB unlimited calls and SMS, Maxis One Share for supplementary line. I accepted the offer because of the maxis one share. I think this package is hard to beat. contract is nothing if u used it for 10 years like me..
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Darkknight2010
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Feb 20 2016, 12:10 AM
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Yes it is with 24 months contract. We have been using maxis since 1996, although celcom has similar package but with maxis new contract we actually save around 120 per month and we get extra 6gb data. Monthly bill for this account was RM250-300.
Now it is RM88 + RM48 and GST.
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wil-i-am
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Feb 20 2016, 07:36 AM
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QUOTE(Darkknight2010 @ Feb 20 2016, 12:10 AM) Yes it is with 24 months contract. We have been using maxis since 1996, although celcom has similar package but with maxis new contract we actually save around 120 per month and we get extra 6gb data. Monthly bill for this account was RM250-300. Now it is RM88 + RM48 and GST. 20 years is very long U must b their loyal subscriber This post has been edited by wil-i-am: Feb 20 2016, 07:37 AM
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nexona88
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Feb 20 2016, 01:48 PM
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QUOTE(Darkknight2010 @ Feb 20 2016, 12:10 AM) Yes it is with 24 months contract. We have been using maxis since 1996, although celcom has similar package but with maxis new contract we actually save around 120 per month and we get extra 6gb data. Monthly bill for this account was RM250-300. Now it is RM88 + RM48 and GST. good decision nowadays every ringgit save counted
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SkyCaptain
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Feb 20 2016, 05:04 PM
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Getting Started

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Good to know that Maxis listens to the voice of the customer sometimes.
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TSsHawTY
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Feb 20 2016, 05:12 PM
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QUOTE(SkyCaptain @ Feb 20 2016, 05:04 PM) Good to know that Maxis listens to the voice of the customer sometimes. No they don't They only offered that plan to those who wants to MNP It's a last resort to make their customers stay with them If they really listen to their customers, they would've open that plan to the public so everyone can enjoy
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SkyCaptain
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Feb 20 2016, 05:15 PM
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Getting Started

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I was referencing this to one of the recent posters on this thread. Maxis customer loyalty dept agreed to his/her proposal. Maxis is a huge company. I'm sure their board of directors are providing sufficient oversight with regards to their management's strategic policies. Was with them for umpteen years. I wished they'd listen more to their customers. QUOTE(sHawTY @ Feb 20 2016, 05:12 PM) No they don't They only offered that plan to those who wants to MNP It's a last resort to make their customers stay with them If they really listen to their customers, they would've open that plan to the public so everyone can enjoy
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dinozilla
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Feb 21 2016, 01:12 PM
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QUOTE(citacitata @ Feb 18 2016, 11:20 AM) I just left Surfmore 75, for First Gold 80! you pay almost the same amount. but greater savings in the long run (free calls), at almost the same coverage, at better speed (KV). even I'm surprised by it. celcom data used to suck a lot when I was working in East Malaysia. Surfmore 75 use for several years. Maxis user since 2004. Goodbye Maxis!!! i am tempting for this move too....however i have a supp line to consider... do you just owning single line or have supp too? If yes what your take on celcom supp?? celcom supp looks to me nothing attractive...
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SUScitacitata
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Feb 21 2016, 04:38 PM
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QUOTE(dinozilla @ Feb 21 2016, 01:12 PM) i am tempting for this move too....however i have a supp line to consider... do you just owning single line or have supp too? If yes what your take on celcom supp?? celcom supp looks to me nothing attractive... no idea on supp lines. never used. it.
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dinozilla
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Feb 21 2016, 05:38 PM
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QUOTE(citacitata @ Feb 21 2016, 04:38 PM) no idea on supp lines. never used. it. ok... btw...curious for those of u who got countered i just wonder how is that work when you had "agreed" MNP with other telcos... then maxis countered and you accepted... how is that go around then...do u need do sth?
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mytaffeta
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Feb 21 2016, 05:50 PM
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QUOTE(Darkknight2010 @ Feb 19 2016, 02:27 PM) After reading this topic I called Maxis and request to speak to loyalty team and asked them to offer me their retention package. They offered me RM88 and RM48 for Maxis One 188, 8GB unlimited calls and SMS, Maxis One Share for supplementary line. I accepted the offer because of the maxis one share. I think this package is hard to beat. can you share number to contact, might need to try my luck if they can offer the same package as yours.. i have supp line too.. currently on surfmore 75 + surfmore 30 so your monthly is 88+48? hw bout the data quota allocation?
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Darkknight2010
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Feb 21 2016, 07:12 PM
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QUOTE(mytaffeta @ Feb 21 2016, 05:50 PM) can you share number to contact, might need to try my luck if they can offer the same package as yours.. i have supp line too.. currently on surfmore 75 + surfmore 30 so your monthly is 88+48? hw bout the data quota allocation? Just call 123 from your phone. Data allocation is up to you to decide. RM88 + RM48 plus GST.
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cskean
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Feb 22 2016, 01:50 AM
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QUOTE(Darkknight2010 @ Feb 21 2016, 07:12 PM) Just call 123 from your phone. Data allocation is up to you to decide. RM88 + RM48 plus GST. Did u go for mnp or straight call 123 for the retention plan? Previously I called 123 and ask for the retention plan before mnp, but they couldnt offer me on the spot. Need me to mnp & wait for the call from Maxis. Pls enlighten...
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SkyCaptain
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Feb 22 2016, 07:36 AM
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Getting Started

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How long have you been subscribing to Maxis? QUOTE(cskean @ Feb 22 2016, 01:50 AM) Did u go for mnp or straight call 123 for the retention plan? Previously I called 123 and ask for the retention plan before mnp, but they couldnt offer me on the spot. Need me to mnp & wait for the call from Maxis. Pls enlighten...
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cskean
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Feb 22 2016, 10:18 AM
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QUOTE(SkyCaptain @ Feb 22 2016, 07:36 AM) How long have you been subscribing to Maxis? I could remember correctly. I was once mnp to digi. Will this affect anything?
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TSsHawTY
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Feb 22 2016, 10:20 AM
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QUOTE(KKautocar @ Feb 22 2016, 09:43 AM) What is Mnp?  Mobile Number Portability Means you move to another telco while maintaning your number
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SkyCaptain
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Feb 22 2016, 10:24 AM
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Getting Started

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If you're a fairly new customer, they might not counter offer. QUOTE(cskean @ Feb 22 2016, 10:18 AM) I could remember correctly. I was once mnp to digi. Will this affect anything?
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