QUOTE(audy @ Mar 2 2016, 04:05 PM)
I went PNB KL this morning to settle both matters. Because of the account ID not the same, the system is showing Tidak Layak for ASW and ASB2 trust declarations. Only ok for ASB. The officer said the agent didnt do the process correctly when updating my address for ASB2 and renewing my ASW book. This two causing me problem now. Anyway I filled in the form for Trust Declaration. The officer said he will settle the matter with that ASBN agent bank. He asked me to go home as this cannot be completed today so he will send me the contract once done. He even said he will personally deliver the doc to me. Keeping my fingers crossed that can be solved.
guess the agents staff is newbie. that's why make mistake good to hear the officer will deliver to u. normally we needed to pick up ownself at the office
Mar 2 2016, 04:12 PM

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