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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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iOnine
post Apr 13 2016, 09:01 AM

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QUOTE(BuyAmaya @ Apr 12 2016, 11:07 PM)
Tomorrow promo last day. I always wonder how the hell these companies can make money with these kind of promo. It is like i am riding for free.
*
it is called Data mining smile.gif
for you its free ride.
for them its precious as they have your data in their system
plus, theyre trying to steal uber riders to convert to grab.

tbh, most riders (using card) prefers uber than grab.
as they say, uber partner mostly friendlier and professional rather than grab.

XxJiaQianxX
post Apr 13 2016, 10:37 AM

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today i check my bank balance.. found that they just bank in to my account regardless how much trip you make. nice one ! definitely motivate me for become uber part time driver !!
jacky91
post Apr 13 2016, 10:39 AM

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QUOTE(XxJiaQianxX @ Apr 13 2016, 10:37 AM)
today i check my bank balance.. found that they just bank in to my account regardless how much trip you make. nice one ! definitely motivate me for become uber part time driver !!
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berapa dapat?
jasontantenghuat
post Apr 13 2016, 01:12 PM

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QUOTE(BuyAmaya @ Apr 12 2016, 11:07 PM)
Tomorrow promo last day. I always wonder how the hell these companies can make money with these kind of promo. It is like i am riding for free.
*
Typical marketing strategy of Malaysian companies. Throw low price, hope to gain some return customers.
NightFelix
post Apr 13 2016, 01:20 PM

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QUOTE(jasontantenghuat @ Apr 13 2016, 01:12 PM)
Typical marketing strategy of Malaysian companies. Throw low price, hope to gain some return customers.
*
I think they are try to attract return customers and new customers as well. Still a lot of conventional people use taxi.
propusers
post Apr 13 2016, 02:26 PM

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QUOTE(ieian81 @ Feb 10 2016, 08:58 PM)
Hi,

I have actually written a post on PHG earlier which you can refer to for a deeper understanding.

I can address your issues as follows:-

1) PHG are divided into blocks, typically on a weekday 6am to 10am is considered one block, 11am to 2pm is considered one block, 4pm to 8pm is considered one block.

2) You will need to be in the core service area 70% of the time during a particular block to qualify for the PHG

3) You will need a minimum of 1 trip per block to qualify for PHG i.e. For 6am to 10am, you need to have minimum of 1 ride.

4) You will need to have 0.75 trips for every hour you are online throughout the entire week to qualify for the PHG. i.e. Let's say you were online for 20 hours for the entire week, but you only did 5 trips, you won't qualify for the PHG.

5) Let's say you got RM150 in gross fare from 6am to 10am, you won't qualify for the PHG as the amount that Uber underwrite is only RM30 x 4 = RM 120. If you earn more than that, you won't qualify for it, which is why I said earlier its more of a safety net, not so much an incentive

6) My advice to you is to drive where the rider brings you, and trust the Uber system to find you a rider and keep driving. Aim for a figure you can see in your partner app, and any PHG you receive at the end of the week you consider it as a bonus. It's pretty demotivating if the net figure in your partner app is low and you are depending on the PHG to come in by the end of the week. This is my personal opinion.

Will be happy to address any further questions you have on this.
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Hi ieian81,

1. Is 10am to 11am, 2pm to 4pm, 8pm to 9pm on weekdays consider 1 block?
2. Is 10am to 9pm on Sunday consider 1 block?
3. If I pick up a rider in core area but the destination is non-core area, due to bad traffic jam in non-core area, I fail to achieve 70% of the time during the PHG block. So I will not get the PHG incentive?
4. I am not pro in all KL route, if I don't know the way, the Uber Partner App can guide us the route? like Waze?
5. Can rider request cross state (KL to Ipoh) thru the Uber App? Is this allow in Uber Rider App?

Thank you.


propusers
post Apr 13 2016, 02:49 PM

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Can anybody share the latest base fare, fare/min + fare/KM? Uber fee is still 20%?

Besides, is this latest GPH? Not so attractive compare with last year.
One of the TnC is RM600. If do part time between 6pm to 9pm weekday and 4pm to 7pm weekend. 3 hours per day. Total 21 hours per week. RM600 gross is achievable? Meaning 28.60 per hour, seem like not achievable leh... noob here... please advise.

https://newsroom.uber.com/kl/en/uberxxl-hou...ntees-feb-2016/

Tier 1
Attached Image

Tier 2
Attached Image


Terms and Conditions

1) Accepting all trips during these hours (maintaining a minimum of 90% trip acceptance rate for the week)

2) Maintaining a weekly average driver rating of 4.3* and above

3) Completing a minimum of 1.0 trips per hour on average across all hours online during the week. Trips per Hour (TPH) is calculated by the number of completed trips divided by the number of your total online hours. Ie: if you completed 8 trips this week and were online for a total of 5 hours, then your weekly Trips per Hour is 1.6.

4) Completing at least 1 trip per incentive block in which you are online (e.g. Monday 4pm-8pm)

5) Being online only in Core Service Areas (Mont Kiara, PJ, Golden Triangle, etc). Please note that different Core Service Areas are applicable for different times of day. For weekday 6am-10am & 4pm – 8pm guarantees, these Core Service Areas apply. For all other hours, please refer to this map for non-peak hour Core Service Areas.

Question: No percentage? 100% online in Core Areas? If I pick up rider go to Non Core Area, then how?

6) uberX and uberXL fares both count towards the RM 600 threshold to qualify for top tier guarantee

7) Effective 7 March 2016 at midnight (00:00 Hrs) – this overrules all prior incentive announcements

This post has been edited by propusers: Apr 13 2016, 02:52 PM
BuyAmaya
post Apr 13 2016, 03:07 PM

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QUOTE(ieian81 @ Apr 13 2016, 07:59 AM)
Promotion that involves throwing prices is certainly not a good strategy.

I did try using GC for the first time during this RM1 promotion, but that's purely for the price, not going to use again after the promotion ends. Still prefer Uber.
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Understand, but last month they deduct rm5 per trip for 5 whole days for me. So it was rm3 last month, and rm1 dollar this month.

I mean who needs lrt to go to work? Anyway i live in maluri and work near klcc, so less than 5km away.

Anyway thumbs up for both uber and grabcar for giving me alternative to taxis. Previously i used taxis for the past 5 year and only uses uber or gc for the past 5 months to work. And i dont think im going to use taxis anymore to work. Serves them right when they increase the fare last year. Now they want to bitch about gc and uber. Tell them go fly kite.


BuyAmaya
post Apr 13 2016, 03:10 PM

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QUOTE(iOnine @ Apr 13 2016, 09:01 AM)
it is called Data mining smile.gif
for you its free ride.
for them its precious as they have your data in their system
plus, theyre trying to steal uber riders to convert to grab.

tbh, most riders (using card) prefers uber than grab.
as they say, uber partner mostly friendlier and professional rather than grab.
*
Well telling everybody here, the promo is only for credit card users only. They want people who use gc to switch to credit card and not cash.

And thats why the credit card users are heavily using gc currently because of the promo. Just for u uber drivers fyi.

This post has been edited by BuyAmaya: Apr 13 2016, 03:10 PM
musteng
post Apr 13 2016, 03:11 PM

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QUOTE(propusers @ Apr 13 2016, 02:49 PM)
» Click to show Spoiler - click again to hide... «

Question: No percentage? 100% online in Core Areas? If I pick up rider go to Non Core Area, then how?

6) uberX and uberXL fares both count towards the RM 600 threshold to qualify for top tier guarantee

7) Effective 7 March 2016 at midnight (00:00 Hrs) – this overrules all prior incentive announcements
*
Please see the latest Hourly Guarantees Posted on April

Hourly Guarantees (April 2016)

If you pick up the customer from Core Service Area, you will meet the point number 3 ~ 5 requirement

jacky91
post Apr 13 2016, 03:19 PM

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QUOTE(BuyAmaya @ Apr 13 2016, 03:10 PM)
Well telling everybody here, the promo is only for credit card users only. They want people who use gc to switch to credit card and not cash.

And thats why the credit card users are heavily using gc currently because of the promo. Just for u uber drivers fyi.
*
If not mistaken, debit card also can.
propusers
post Apr 13 2016, 03:30 PM

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QUOTE(musteng @ Apr 13 2016, 03:11 PM)
Please see the latest Hourly Guarantees Posted on April

Hourly Guarantees (April 2016)

If you pick up the customer from Core Service Area, you will meet the point number 3 ~ 5 requirement
*
Thanks for the latest GPH.

if part time 3 hours per day during evening, normally how much gross can we get per week?
iOnine
post Apr 13 2016, 03:31 PM

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QUOTE(BuyAmaya @ Apr 13 2016, 03:10 PM)
Well telling everybody here, the promo is only for credit card users only. They want people who use gc to switch to credit card and not cash.

And thats why the credit card users are heavily using gc currently because of the promo. Just for u uber drivers fyi.
*
fyi, i do both uber and grab car.
but now doing uber more as the current issues with taxi driver and gc.
im not down for my details being spammed in all the taxi driver's WA group or FB.

gosh, you new in this thing?
chill la bro why u gotta be butthurt protecting gc so much.
lol

QUOTE(jacky91 @ Apr 13 2016, 03:19 PM)
If not mistaken, debit card also can.
*
debit can lor.
how u do? last weekend saturday sunday, managed to get rm300.
4 hours job per day. got lucky, got 3 trips to KLIA. haha

This post has been edited by iOnine: Apr 13 2016, 03:32 PM
iOnine
post Apr 13 2016, 03:35 PM

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QUOTE(propusers @ Apr 13 2016, 03:30 PM)
Thanks for the latest GPH.

if part time 3 hours per day during evening, normally how much gross can we get per week?
*
its subjective now.
depends on location.

like yesterday, i did 930pm-1230am
got bout 70rm (unplanned. suddenly feel bored and just drive)

jacky91
post Apr 13 2016, 03:39 PM

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QUOTE(iOnine @ Apr 13 2016, 03:31 PM)
how u do? last weekend saturday sunday, managed to get rm300.
4 hours job per day. got lucky, got 3 trips to KLIA. haha
*
win liao lo

btw...how long would u wait at KLIA?
iOnine
post Apr 13 2016, 03:41 PM

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QUOTE(jacky91 @ Apr 13 2016, 03:39 PM)
win liao lo

btw...how long would u wait at KLIA?
*
i dont wait.
i typically just go off ony.
unless u know there's a flight just landed
then worth the wait.. or u can just go afk and sleep lor.
haha

but tired lor.
bangsar - klia.
then i drive back to pj.
immediately got from pj - klia again
waliao. haha.

sad, uber's charges is rm75. unlike gc is rm90.

This post has been edited by iOnine: Apr 13 2016, 03:42 PM
propusers
post Apr 13 2016, 03:44 PM

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QUOTE(iOnine @ Apr 13 2016, 03:41 PM)
i dont wait.
i typically just go off ony.
unless u know there's a flight just landed
then worth the wait.. or u can just go afk and sleep lor.
haha

but tired lor.
bangsar - klia.
then i drive back to pj.
immediately got from pj - klia again
waliao. haha.

sad, uber's charges is rm75. unlike gc is rm90.
*
got genting highland trip before? will you wait at genting highland or empty car back?

This post has been edited by propusers: Apr 13 2016, 03:45 PM
musteng
post Apr 13 2016, 03:45 PM

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QUOTE(propusers @ Apr 13 2016, 03:30 PM)
Thanks for the latest GPH.

if part time 3 hours per day during evening, normally how much gross can we get per week?
*
QUOTE(iOnine @ Apr 13 2016, 03:35 PM)
its subjective now.
depends on location.

like yesterday, i did 930pm-1230am
got bout 70rm (unplanned. suddenly feel bored and just drive)
*
Agree on iOnine. The total gross fare is very subjective depends on luck.
Don't be so optimistic to get Rm70 for 3 hours as it not always can be achieved
BuyAmaya
post Apr 13 2016, 03:48 PM

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Duplicate

This post has been edited by BuyAmaya: Apr 13 2016, 03:49 PM
iOnine
post Apr 13 2016, 03:48 PM

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QUOTE(propusers @ Apr 13 2016, 03:44 PM)
got genting highland trip before? will you wait at genting highland or empty car back?
*
got genting before.
go up rm140 (this one uber app)
they want me to wait, i charge rm30 per hour.
then go down rm140. (this one cash + waiting period)
calculate lor ;P

QUOTE(musteng @ Apr 13 2016, 03:45 PM)
Agree on iOnine. The total gross fare is very subjective depends on luck.
Don't be so optimistic to get Rm70 for 3 hours as it not always can be achieved
*
on average, i can say 9pm-12am drive for partimer can get around rm50
if start earlier around 8-11pm can get around rm70
if start after working hours 6-10pm can get more then 100rm

based on my experience before lor

This post has been edited by iOnine: Apr 13 2016, 03:54 PM

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