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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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XxJiaQianxX
post May 28 2016, 06:33 PM

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QUOTE(norhisham @ May 28 2016, 03:18 PM)
With this app uber will bcome "normal" taxi
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can anyone screen capture the function and put at here ? i still cant find any related option to this yet.

haha rclxms.gif rclxms.gif
TSieian81
post May 29 2016, 09:19 AM

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QUOTE(NightFelix @ May 28 2016, 03:48 PM)
In before some ignorant rider here complain that local Perodua Myvi/Axia are cheap car, therefore will rate you less than 5 stars. *cough*
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I read that comment before earlier in the thread. Such an ignorant comment.

That's like your wife saying she will love you less because you are not as handsome as Brad Pitt. No matter how much you love her, provide for her or die for her. (I.e. clean car, courteous driver, comfortable and safe ride)

If a rider doesn't want to sit in a cheap local car, the Uber Black option is available.

pigduck
post May 29 2016, 12:33 PM

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Based on the complaints of the drivers here and not wanting to pick up passengers because of this and that, it makes you no better than taxi drivers and now we understand taxi drivers better. We can't complain anymore if taxi drivers do nt want to send or pick people up.

Mentality of Grab/Uber drivers are the same as taxi drivers.
jasontantenghuat
post May 30 2016, 07:24 AM

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QUOTE(XxJiaQianxX @ May 27 2016, 10:25 AM)
no. what i mean is the option to select certain area to receive request. they say only android app have this option. i not sure have or not.
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I don't see it on my app.

Can someone screen capture that function?
iwubpreve
post May 30 2016, 10:39 AM

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hey guys, wanna ask something as a user. let's say i wanna go to airport, 2 persons. however scare the uberx is axia/myvi that cannot load luggage, how ar?

by the way is it uberx fare is standard RM75 to klia/klia2? toll borne by uber?

let's say when coming back from klia to wangsa maju, can i stop by jalan genting klang drop a friend, then continue to wangsa drop the last 1? since charges is RM75 fixed sweat.gif

This post has been edited by iwubpreve: May 30 2016, 10:40 AM
SUS2feidei
post May 30 2016, 10:43 AM

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QUOTE(iwubpreve @ May 30 2016, 10:39 AM)
hey guys, wanna ask something as a user. let's say i wanna go to airport, 2 persons. however scare the uberx is axia/myvi that cannot load luggage, how ar?

by the way is it uberx fare is standard RM75 to klia/klia2? toll borne by uber?

let's say when coming back from klia to wangsa maju, can i stop by jalan genting klang drop a friend, then continue to wangsa drop the last 1? since charges is RM75 fixed sweat.gif
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If you worry luggage cannot load, request uber black or uber XL.

Toll is borned by rider

No, the fixed rate from klia is to 1 destination only. Any additional drop off location, consider 2nd trip. Unless you had agreed personally with the driver first.
iwubpreve
post May 30 2016, 10:47 AM

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QUOTE(2feidei @ May 30 2016, 10:43 AM)
If you worry luggage cannot load, request uber black or uber XL.

Toll is borned by rider

No, the fixed rate from klia is to 1 destination only. Any additional drop off location, consider 2nd trip. Unless you had agreed personally with the driver first.
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if uber xL then no different or perhaps more expensive than taxi liao sweat.gif RM110++

said destination put wangsa maju, will passby a jalan genting klang ma. for driver he earn more coz he paid by distance and time. for rider the charges remain no change. win win situation?


onceonce
post May 30 2016, 11:11 AM

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Dear drivers, I have question regarding acceptance rate. Let just say i am about to complete a trip and another request pop up, can i actually reject that request and will it affect my acceptance rate?

Above situation happened several times as i'm about to call it a day. We weren't given an option to end it or make it the last request we would do.
jackal_x2005
post May 30 2016, 11:19 AM

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QUOTE(onceonce @ May 30 2016, 11:11 AM)
Dear drivers, I have question regarding acceptance rate. Let just say i am about to complete a trip and another request pop up, can i actually reject that request and will it affect my acceptance rate?

Above situation happened several times as i'm about to call it a day. We weren't given an option to end it or make it the last request we would do.
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yes, it will affect your acceptance rate.

personally, I kinda hate it as it interrupt my focus on my current trip. Good thing for rider, as the system assign the nearest driver, and informing them that the current driver is about to drop off the current rider.

that's why nowadays, I prefer to do Grab as I don't get request while in the current trip. Also, the 25% uber fee also sux. Just my two cents though


junky_man
post May 30 2016, 11:36 AM

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Hi TS,

Not an Uber partner myself, but just got a ride from one.

Your pointers are good, and me as a passenger, agrees mostly on your points. Hope other partners take these tips and apply them.

Thanks again for providing this.
TSieian81
post May 30 2016, 01:45 PM

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QUOTE(iwubpreve @ May 30 2016, 10:47 AM)
if uber xL then no different or perhaps more expensive than taxi liao sweat.gif RM110++

said destination put wangsa maju, will passby a jalan genting klang ma. for driver he earn more coz he paid by distance and time. for rider the charges remain no change. win win situation?
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Like someone mentioned above, the flat RM75 is only for one destination. However if the stop is on the way, you can inform your driver up front and most of the time, they won't mind.

Dont hide this fact and make your rider drop off at say PJ, then go Wangsa Maju cause your driver can report it after the trip and you will be charged RM75 from KLIA to PJ, and then another normal distance / time fare from PJ to Wangsa Maju.

Basically, don't take advantage of your driver.
TSieian81
post May 30 2016, 01:46 PM

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QUOTE(onceonce @ May 30 2016, 11:11 AM)
Dear drivers, I have question regarding acceptance rate. Let just say i am about to complete a trip and another request pop up, can i actually reject that request and will it affect my acceptance rate?

Above situation happened several times as i'm about to call it a day. We weren't given an option to end it or make it the last request we would do.
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Queued trips if not accepted won't affect your acceptance rate.
Musikl
post May 30 2016, 01:53 PM

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QUOTE(onceonce @ May 30 2016, 11:11 AM)
Dear drivers, I have question regarding acceptance rate. Let just say i am about to complete a trip and another request pop up, can i actually reject that request and will it affect my acceptance rate?

Above situation happened several times as i'm about to call it a day. We weren't given an option to end it or make it the last request we would do.
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I asked the guy doing the briefing last week for during my registration. He said wont affect
iwubpreve
post May 30 2016, 02:03 PM

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QUOTE(ieian81 @ May 30 2016, 01:45 PM)
Like someone mentioned above, the flat RM75 is only for one destination. However if the stop is on the way, you can inform your driver up front and most of the time, they won't mind.

Dont hide this fact and make your rider drop off at say PJ, then go Wangsa Maju cause your driver can report  it after the trip and you will be charged RM75 from KLIA to PJ, and then another normal distance / time fare from PJ to Wangsa Maju.

Basically, don't take advantage of your driver.
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ya. not taking advantage certainly since both travel together. and also if no fixed charge like no base fare RM75 kind of travel, is base on distance and time. so as long as i pay the distance and time rate, generally i think no issue for this arrangement. just that this RM75 is fixed, so not sure if it can do that.

thanks for clarification.
TSieian81
post May 30 2016, 02:09 PM

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QUOTE(iwubpreve @ May 30 2016, 02:03 PM)
ya. not taking advantage certainly since both travel together. and also if no fixed charge like no base fare RM75 kind of travel, is base on distance and time. so as long as i pay the distance and time rate, generally i think no issue for this arrangement. just that this RM75 is fixed, so not sure if it can do that.

thanks for clarification.
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Yes, for normal trips other than the fixed rate trips to KLIA and Genting, you want to go anywhere make how many stops also its ok, the driver gets paid accordingly to distance and time.
TSieian81
post May 30 2016, 02:14 PM

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QUOTE(junky_man @ May 30 2016, 11:36 AM)
Hi TS,

Not an Uber partner myself, but just got a ride from one.

Your pointers are good, and me as a passenger, agrees mostly on your points. Hope other partners take these tips and apply them.

Thanks again for providing this.
*
Thanks man.
onceonce
post May 30 2016, 02:52 PM

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QUOTE(jackal_x2005 @ May 30 2016, 11:19 AM)
yes, it will affect your acceptance rate.

personally, I kinda hate it as it interrupt my focus on my current trip. Good thing for rider, as the system assign the nearest driver, and informing them that the current driver is about to drop off the current rider.

that's why nowadays, I prefer to do Grab as I don't get request while in the current trip. Also, the 25% uber fee also sux. Just my two cents though
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QUOTE(ieian81 @ May 30 2016, 01:46 PM)
Queued trips if not accepted won't affect your acceptance rate.
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QUOTE(Musikl @ May 30 2016, 01:53 PM)
I asked the guy doing the briefing last week for during my registration. He said wont affect
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So now there is two different answers, any confirmation from other drivers? They just came out May uberX hourly guaranteees, looks like the game just changed again. Much tougher.
jacky91
post May 30 2016, 03:04 PM

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QUOTE(onceonce @ May 30 2016, 02:52 PM)
So now there is two different answers, any confirmation from other drivers? They just came out May uberX hourly guaranteees, looks like the game just changed again. Much tougher.
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Why don't you bring this up to Uber's official office? I mean, we are just normal drivers here...the answers we gave could be very different from the official party. Better you contact them and get an accurate answer... thumbsup.gif
donald88
post May 30 2016, 03:26 PM

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Hi Uber Partners,

Is there an option in Uber Partner app for drivers to only pickup passenger who pays with credit card?
jackal_x2005
post May 30 2016, 04:09 PM

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QUOTE(donald88 @ May 30 2016, 03:26 PM)
Hi Uber Partners,

Is there an option in Uber Partner app for drivers to only pickup passenger who pays with credit card?
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from my experience no bro.

if we get to be choosy, we are no different than taxi drivers biggrin.gif

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