Hi there
Can i become uber driver in seremban?

currently Uber only available in Kl,penang,jb and ipoh

Uber can make some serious dough if you drive smart.

No....you need serious luck to earn $$$ in klang valley
so far i drive uber it's enough to cover my travel expenses only , but i can't say for those who is doing it full time le....

anyway to rate uberx drivers after they cancelled your ride?

i was at the airport and requested uberx, the driver came with a saga. he try to fit my luggage in his trunk but cannot because he have things in it already including a baby stroller.

i was in a group of 4 people so no we refuse to sit with the baby stroller in the passenger seat.

he then told me to cancel the ride, i cancelled and he cabut already.

after i saw i kena charge rm5 for cancelling the ride. damn cb. want to give him 1 star also cannot now.

can only report uber and they refund for next ride the rm5.

but i really want give the guy 1 star, come airport fetch people bring baby stroller and random items in trunk and charging them rm5 when he asked me to cancel the ride

but overall experience is ok so far, except another guy which bring me into a housing area.... as 'short cut'. first ride from A to B is rm6, ride back from B to A is almost rm10, mind you the route back is possible using the same route on the opposing lane just, same way, same distance as A to B, but this guy masuk some random housing area and come out again, kena extra charge. i report but get back rm0.5 only

there is a cancellation fee of RM5 if the uber driver reached it's pick up point or within 5min ETA , for that case the driver should cancelled the request not you...

To answer your question, no you can't rate drivers/riders if the trip was cancelled.

But you can report the driver/rider to Uber. Which seems like you did, so that part is done as well.

If the driver rate the passenger/customer

How do I see my rating as a customer/passenger?

You won't be able to know. Unless you ask the driver.

usually the rider will roughly know their rating rated by the driver la...can see if their rating drop or not after the ride..
for drivers we fetch to many riders in 1 day hard to tell what's the rating rated by the riders, just be grateful rating is above 4.7 will do hehe

What is the Hourly Guarantee in KL? You guys got Surge right?

it is the airport, he was already there waiting for passengers. already can see his car immediately when requested for one.

but he damn kns ask me cancel even though it is his car which cannot fit my luggage

they should add a function to set ratings of drivers which is in cancel status.... now i remember reporting one guy too, saw he was eta 10 mins, so i call him and inform him my precise location so no more delay long, he said ok ok otw.... after 6-7mins, he cancel my ride. have to submit request wait another 10mins for another uberx to come -.-

I understand your sentiments & frustration, but remember that rating & reporting works both ways. If it goes your way, drivers can also report riders who simply cancel trips. It's really open to abuse from both parties & thus inviting a lot of headaches for Uber.

There are riders that cancel the trip when they see "cheap cars" coming to pick them up. So try to understand our situation too.

Driver is 5 min away. But after 5 min, he is still 5 min away. Can I cancell and do another request?
Will I be charge rm5


This post has been edited by iman_girl: Feb 26 2016, 07:19 AM

perhaps the app is not updating accurately?

i think yesterday someone in i love uber FB group posted about driver cancel his (rider) request when he ask driver to wait 5mins after driver reached at destination... banyak viral n huuhaaa happening inside...

for ur case, why want cancel? bcoz cant wait for another 5 min?

You can cancel, but you will be charged RM5 cancellation fee.

Sometimes you have to understand that the ETA is not very accurate, when it says 5 mins the driver may be ngam ngam at the junction turning to your place but when he got the request, he may have just passed the junction, or maybe at the outer most lane can't turn in, and have to make a U-turn in front or something.

Of course there's a chance that the driver may be having his Teh tarik also, which is the driver's fault then.

A phone call is pretty important in such circumstances to prevent misunderstanding.

An example is if you hailed from the Taylor's Lakeside Campus at Sunway, the driver may be at the outer most lane heading towards the Sunway toll to Puchong already, so your GPS may report that he is 5 mins away, but it may be too difficult for him to cut 3 lanes to the left so last minute to turn into Taylor's. So he has to pay the toll, make a U-turn at Puchong and pay another toll and come pick you.

This is a very usual thing that happens, which I feel a lot of riders don't understand or know about, but it's something the driver can communicate to the rider in advance.

Waiting for rider is also something of a grey area and is actually a lose lose situation for the drivers.

Some riders just abuse it and make drivers wait for 15-20 mins. Haven't event gotten into the shower but called for a Uber already.

Uber will tell you to start trip after 5 minutes, but if we do that, it makes us look petty and upset the rider and give us low rating.

But it's about give and take la, we don't bump into inconsiderate riders all the time.

The Hourly Guarantee changes all the time, highest now is about RM28 I think. Never pay attention to that.

Yes, we have surge in KL, but very seldom riders will take a surge ride, only the expats will mostly. Unless it's a low surge like 1.2x then locals won't mind, especially if short distance.

I will write a post about this Surge when I have the time.

Yes as a Uber rider myself, I have come across many 'lousy' drivers myself. You should make a report to Uber and weed off all these drivers.

I always ensure my car is clutter free and ready to take the maximum passengers and luggages. If it's beyond the capacity of my car then most riders will cancel it immediately as they can see what car I am driving on their app.

I.e. They see my Axia, and say 4 big sized men with luggage want to go to Genting, the rider should make an assessment and cancel the rider and hope for a bigger car. If reach the pickup, tried already and can't fit, then the driver should cancel the ride and send a notice to Uber with this valid reason. It's pretty straightforward actually.