Hi,

I have actually written a post on PHG earlier which you can refer to for a deeper understanding.

I can address your issues as follows:-

1) PHG are divided into blocks, typically on a weekday 6am to 10am is considered one block, 11am to 2pm is considered one block, 4pm to 8pm is considered one block.

2) You will need to be in the core service area 70% of the time during a particular block to qualify for the PHG

3) You will need a minimum of 1 trip per block to qualify for PHG i.e. For 6am to 10am, you need to have minimum of 1 ride.

4) You will need to have 0.75 trips for every hour you are online throughout the entire week to qualify for the PHG. i.e. Let's say you were online for 20 hours for the entire week, but you only did 5 trips, you won't qualify for the PHG.

5) Let's say you got RM150 in gross fare from 6am to 10am, you won't qualify for the PHG as the amount that Uber underwrite is only RM30 x 4 = RM 120. If you earn more than that, you won't qualify for it, which is why I said earlier its more of a safety net, not so much an incentive

6) My advice to you is to drive where the rider brings you, and trust the Uber system to find you a rider and keep driving. Aim for a figure you can see in your partner app, and any PHG you receive at the end of the week you consider it as a bonus. It's pretty demotivating if the net figure in your partner app is low and you are depending on the PHG to come in by the end of the week. This is my personal opinion.

Will be happy to address any further questions you have on this.

How about toll calculation?

Is it shown in fare breakdown calculation or included ?

I'm UberIpoh driver, business is good, hotspot I think is as mentioned during briefing, Greentown, Ipoh Garden, Old Town.

how many hour u online perday? can earn how much? now i driving in kl.. but i prefer driver in ipoh because my house are in kampar

fare calculation breakdown.

there is no cash exchange for tolls. all of it is charged to the rider via their credit card or debit card.

but didnt show in my trip breakdown calculation. or need to wait for weekly summary?

Well, if you ask me, now they are doing testing period for a month, whether they gonna extend it or not are still unknown...

Hard to tell how much I earn, since now is CNY season, sure a lot of ride.

But last week, it was before CNY week, I only online after works 5.30 till 8pm/10pm. Often got 2-3 ride only... Last whole week this pattern I only earn extra RM 50 sahaja. But this Monday, I online from 12pm till night 11pm already RM 50. More than 10++ ride something...  Ipoh people love short distance ride.. Earn short distance only like RM 3 - RM5.

uber recently reduce incentives for partners & seems many of them going to boycott uber by not driving for a week. should we join them?

Where you read those news that peeps boycott them?

for Uber driver, can we like refuse to accept the rider if the trip is too far?
eg: i had a few request to Rawang and end up coming back empty car and the toll ain't cheap...

If they already board in, u wanna reject them? I know that feeling but.. Very hard to reject.. Plus they can complain pr give u bad rating

that's why i'm asking here if someone more experience in this....after taking Uber i do understand why taxi drivers do reject their passengers coz ain't worth it

uber recently reduce incentives for partners & seems many of them going to boycott uber by not driving for a week. should we join them?

I dont think the boycotting is happening in Malaysia. In oversea, yes. People here are just quietly move to grabcar. Its not bad as almost all trip can get atleast RM9-10. but cons will be cash transaction that I dont prefer, and they dont have iOS app for driver. lol

for Uber driver, can we like refuse to accept the rider if the trip is too far?
eg: i had a few request to Rawang and end up coming back empty car and the toll ain't cheap...

If they already board in, u wanna reject them? I know that feeling but.. Very hard to reject.. Plus they can complain pr give u bad rating

I feel it's a matter of perspective.

As long as we are online, we should pick up all riders and send them to wherever they want to go.

I believe a trip to Rawang should nett the driver RM30-RM40. That's good money for 90 mins of work.

If toll is an issue, then drive back through Selayang, may pick up riders there also.

Alright, Uber sounds like TOO good for Rider, but not for Driver.

Alright, Uber sounds like good for Rider, but not for Driver.
I have a good habit by calling them about their exact location and where they are going to next.
Wait, if you haven't start the trips, how they going to give bad rating? but I know Rider can file complain against you.
Talking about tolls, how does the tolls systems work on Uber?

PS. I'm on UberIPOH which doesn't have tolls, so I'm curious asking. TQ.

Alright, Uber sounds like good for Rider, but not for Driver.
I have a good habit by calling them about their exact location and where they are going to next.
Wait, if you haven't start the trips, how they going to give bad rating? but I know Rider can file complain against you.
Talking about tolls, how does the tolls systems work on Uber?

PS. I'm on UberIPOH which doesn't have tolls, so I'm curious asking. TQ.

1) Calling rider to ask where they are going next and then to decide whether you want to take the ride or ask the rider to cancel is against Uber policy. FYI.

2) Toll incurred on trip is borned by the rider. Uber actually tracks your route and they have already marked in the system the cost of the toll, though not always accurate. Drivers still need to double check on accuracy of the reimbursement.