Me no luck :\

Getting replacement panel since LG still have panel

Just to update, my issue wasn't the mainboard at all. It's the panel. Apparently the panel is burnt (can be seen at the bottom right corner) causing the shutdown, glitching and artefacts as well as several dead pixels. That's what the LG technician told me. Now just need to wait for HN update.

Wow.. so does it has burnt smell when you use it?

Pray HN gives you credit then change to latest model

No burnt small but there’s this area at the bottom right corner looks like big rectangle patches at the edge. Haha hopefully, but you changed recently too right, probably have stock for CX panels 🤣

Mine is 2024 changed the CX 65"
While 2025 changed the C1 48"

Oh both had to go thru issues yeah, guess they are almost guaranteed to fail less than five years. My C7 lasted just above 2 years before heavy burn-in (kids used it a lot during MCO). Learned my lesson and went with extended warranty. Should get the news from HN on whether they still have a CX panel replacement this week.

Actually just dead pixels accumulating at top edges there.
Then also warranty ending soon, so try to "change" before it ends

Was hopping to get credit and buy new TV but Senheng no no

Got the answer from HN. They are replacing with an equivalent value TV since the parts aren't available. That is the LG B5. Hopefully I can at least topup for the C5.

Good

At least everything is new like firmware, panel, motherboard to 2025.
but B series since 2024 these days actually perform better than CX - C3
Even the HDMI 2.1 port now goes up from 2x to 4x as well as 48Gbps

C5 capable of 144hz and slight better image quality.
But if price not big gap, still can go C5

1) Next thing is to add another warranty extension for your new units
2) Then go to https://www.lg.com/my/promotions/lg-energy-...ing-promo-2025/ to claim TNG e-wallet
3) Also extend the warranty from here : https://www.lg.com/my/promotions/lg-extende...rranty-program/

Sad that i get panel replacement T__T and expired warranty already.

This post has been edited by TongCN: Sep 22 2025, 04:16 PM

Oh didn't know B series have been stepping up. Yeah regarding the current promo, C5 has an instant 1k rebate and TNG e-wallet, which makes it a worthwhile upgrade, if available.
Definitely will get the extended warranty option again. Though, now with the promo, LG warranty will be 3 years now, if I'm not mistaken, right? Hmm...

How much doed c5 series will cost now, i mean for 55 or 65 inch

Kronoshop shopee around 7.7k, Harvey Norman around 7.8k. For the 55inch.

Noted 😎👍

Didn't really check but i know those store like Harvey Norman & Senheng no long has extended max as per my last visit queries

Last time i know is Factory 2 years + authorised seller 3 years
Then become Factory 2 years + authroised seller 2 years (minus 1 from those insurance)

I see, only 4 years now. Will confirm once I go to HN tonight.

Happy Happy Happy ~

Now me also has the habit to extend all my appliance to max warranty.

Ok just made the upgrade from B5 to C5 with topup. Can still do 2+3 Product Care 👍👍👍

Congrats

Enjoy new toy and show some pic here
Don't forget to claim any related current promotion also.
Not sure Harvey has any or not but LG must claim that TNG

Haha thanks, yeah just need to claim the TNG once the TV is delivered.

55C5 less than 7k