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Credit Cards UOB Credit Cards v5
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vin_ann
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 Jan 29 2016, 04:19 PM
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some updates from my situation in old thread where i forget to pay my outstanding, overdue by 4 days...
paid up, and called CS as mentioned here to ask for waiver of late payment fee RM10.00 and finance charges.
CS put up request for waiver and mentions monitoring my acc...
today's login and noticed finance charges charged in the current statement dated 18 Jan, and in the unbill transactions there's late payment fee & finance charges waiver!
Thanks everyone!
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vin_ann
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Mar 1 2016, 11:03 AM
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RM0 ONECARD: Your ONECARD 2510257xxx expires on 31/03/16. Renew your ONECARD before it expires to avoid losing your UPoints & car parking credits.
Anyone received sms above?
I just got my One card last year....
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vin_ann
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Mar 1 2016, 11:39 AM
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QUOTE(akping_1 @ Mar 1 2016, 11:24 AM) i assume this is your one utama card instead of your UOB one card omg! how could i mislead on this.  thanks!  |
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vin_ann
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Mar 31 2016, 06:20 PM
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QUOTE(fruitie @ Mar 31 2016, 12:03 PM) It is the same card with same no. and just different CVV. Just do it when you are free lo. I have done mine and within 2 minutes kaotim everything, destroyed my old card and start using my new card. Yes, if you don't do anything to it, then your old card still can be used. However, not sure if the new card can keep until when without doing anything to it. how do u do it? im thinking of getting VOX card for online payment.... |
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vin_ann
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Mar 31 2016, 07:28 PM
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QUOTE(fruitie @ Mar 31 2016, 06:32 PM) Do what? The PIN and Pay? They will replace a new card and with steps to do it. How to get replacement? Need to wait? |
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vin_ann
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Apr 1 2016, 11:33 AM
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QUOTE(victorywp @ Apr 1 2016, 10:41 AM) you go to your uob account and click, within days you will get the new pin & pay card. last month i just play around clicking there and surprised to receive new uob one and uob vox arrived with paywave and pin & pay features. lol... before i go clicks, i need to updates my address.... stupid UOB agent put my hometown address. i dont wan another fed up incident happening! |
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vin_ann
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Apr 11 2016, 11:35 AM
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QUOTE(kwokwah @ Apr 7 2016, 01:56 PM) Made a telephone application (existing one card holder) for an additional VOX card. It was delivered 5 days later as promised. Is it confirmed that all payments made via "UOB PayOnline" portal are eligible for the 5% cash back as long as it is>RM50 including ins, govt and utilities? QUOTE(kwokwah @ Apr 7 2016, 02:04 PM) If you are an existing card holder with the bank, they already have everything they need. So no need for additional docs. argh... i submitted my contact online to apply VOX card. Yes, im existing One card holder, yet the tele-marketing girl who called me requested me to submit IC and signed form. hmmmm.... btw, last week, its so hard to get through for a CS to entertain my call... waiting time above 5 mins and give up! |
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vin_ann
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Apr 15 2016, 10:27 AM
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QUOTE(andylxj88 @ Apr 15 2016, 09:35 AM) dude, if your salary below 3k, u should be getting uob one classic card which will charge annuall fee of 72.08 . if the staff dint tell u all this can call in CS to complained . and the vox card need to spend at least 1 time every month to avoid for the monthly charge how i wish you post ur comment much earlier... can apply VOX card from u... rather give sales to forumer here than the tele-marketer who sound not so friendly... |
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vin_ann
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Apr 27 2016, 03:09 PM
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my VOX card approved and being informed can collect from Medan Pasar !
so sad the telemarketer no listen or ignore my request of sending to my mailing address! Even before i agreed to apply, i confirmed my address is KL address instead of hometown address!
another boo to UOB... let see in 60 days time i have the opportunity to go collect or not... else apply again to agent who can process and send the card via mail...
TBH, nowadays if want user to collect card why cant they open on weekend? just like Maybank 1U card centre!
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vin_ann
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Apr 27 2016, 04:49 PM
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QUOTE(fruitie @ Apr 27 2016, 03:21 PM) I made a complaint about my card delivery and got free TWG voucher during X'mas, maybe you should do it too.  complaint via web? pls guide me |
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vin_ann
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Apr 27 2016, 05:09 PM
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QUOTE(fruitie @ Apr 27 2016, 04:51 PM) I called and complained and my recording was picked up by their manager. You can also write in to complain. do u aware tht the UOB CS line waiting time is like forever ? unless i choose report card loss option ? |
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vin_ann
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Apr 27 2016, 05:25 PM
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QUOTE(fruitie @ Apr 27 2016, 05:13 PM) I seldom call so I'm not aware. Anyway, if it is not urgent, these days I just write in with black & white some more.  uobcustomerservice@uob.com.my email to this address???  |
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vin_ann
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Apr 27 2016, 05:37 PM
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QUOTE(gastacopz @ Apr 27 2016, 05:14 PM) this...3 times call...nobody even bother to pickup.. all more than 15 minutes i wait  QUOTE(HenryJay @ Apr 27 2016, 05:26 PM) Yesterday I have waited for 8 min before they pick up my call.... if im right, previously there's forumer mentioned choose report card loss option, will get u to CS in shortest time! next time try it! |
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vin_ann
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Apr 29 2016, 09:49 PM
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QUOTE(vin_ann @ Apr 27 2016, 05:25 PM) uobcustomerservice@uob.com.my email to this address??? on 27 Apr 5:30pm i wrote email complaints about CS... today 12:10pm (within 2 working days to reply) i received call from UOB... she apologize for the mis-communication and agreed to post the new VOX card via mail to me. As my house no people to accept mail, CS mentioned will send via normal mail. For the card which ready for collection at branch will be destructed as told by CS, new card will be issue. Sekian. |
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vin_ann
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May 18 2016, 02:35 PM
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QUOTE(fruitie @ May 17 2016, 08:36 PM) I just called them last Saturday and my call was picked up instantly.  I was about to call them today for my Amazon issue but they called me instead, so can't try for you. what amazon issue u facing? planning my amazon purchase with VOX soon |
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vin_ann
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May 18 2016, 02:37 PM
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QUOTE(fruitie @ May 17 2016, 09:18 AM) I guess he meant because I'm a kaki komplen. Goodness, my payment to Amazon kept getting declined. They only accept credit card payment and no option for PayPal.  Looks like I will need to call UOB later. Anybody has experience with Amazon? Does it accept our cards? Rightfully it does... in my previous pre-order purchase few months ago, i have no issue with my CIMB CR.... |
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