I haven't called up Xiaomi MY to confirm but I'm expecting the same reply from them. Busy now. Call them up later.

I believe as long as u keep your receipt, warranty should not be a problem.

Spoiler it next time. is HUGE on my screen.

should be the same even if bought fromi mi msia website.





sos from fb mi msia

Mclaren88 well as far as the sticker is concerned, the unboxing video confirms that the set bot by that guy from xiaomi msia also has the HK sticker.

My disappointment is when the cust service fella said to me "your set is from China. Sorry to say not supported by us"

ok let's be brave.... maybe the fella was mistaken?? Even if it is indeed not supported by xiaomi msia, what's the implications when we need to send in for warranty???

ps: definitely no service card in my package

This post has been edited by okuribito: Dec 3 2015, 04:42 PM

My lazada redmi note 2 also does not come with warranty card.
only lazada receipt.
Anything can do if wan to claim warranty in the future?

Called up. According to SC, this is orginal Xiaomi set BUT, it is not local Malaysia set but China. Xiaomi MY doesn't cover global warranty. LOL ~

need to clarify with LAZADA then. Now LAZADA put the redmi n2 sales only available on 10-12-2015.

Chatted with Mi Support. They said that Lazada is their recognised reseller and they do sell authentic Mi phones. However, the question lies with the warranty whether it's Mi Malaysia warranty or not. Need to confirm my IMEI with them once I receive the phone.

What we can do now is don't open the phone and hopefully we can return and ask for a full refund if Lazada did misrepresent to us!

Feeling slightly disappointed now.

Mine does not come with warranty card too.
Bought from website tho.

Haven't got a chance to call the CS yet.

Well, how can they sell something that is not covered by them.

This post has been edited by TobbyChan: Dec 3 2015, 04:56 PM

I just called xiaomi service centre at that 1800 number. He asked me the emei no and then straightaway said my full name and my order date. He said that don't worry, my set is under their warranty although got hk sticker. He also said, just keep the packing list come in the box for warranty.

I'm with you bro!!! Lazada clearly lied about it being Ori Xiaomi Malaysia. Can request refund as the item is not as described.

I asked mi b4, they reply lazada set warranty by mi Malaysia. Now who to believe?

See my reply above. Anyone knows how to return back to Lazada? And if any chargers occured? Thanks.

u bought from lazada also?

now feeling regret cancelled my pre-order from mi malaysia...

Lakum Where did you buy from? Lazada or Mi Malaysia?

No, from MI Malaysia site.

Lazada: Return & Refund terms

So the sets from Lazada is HK AP set?

before talk about return, let we clarify first for warranty from both side - Lazada and Mi Malaysia..mine one from Lazada havent receive yet, but i already asked about the warranty for lazada set in Mi Malaysia FB