Having gathered information from a group of 10-15 subscribers, from amongst relatives, work colleagues and neighbours, I think I've spotted a pattern.

It doesn't matter so much how long you've been a subscriber - although those with 2+ years seem to have an advantage - it seems they are calling those people with good payment records first. Which sort of makes sense.

Why bother offering someone an upgrade, and occasionally with additional perks, if they are not going to pay their monthly subscription or are going to 'hutang' half the time?

In short, they are not avoiding calling people. They are just calling certain more 'cooperative' people first.

dont think so.... my payment will be late payment.... last time i paid previous month at current month....

realize that i dont get point for tmrewards, do now pay on time....hehehe

Heh. Well, I am not saying it's conclusive, but from the 6 people I know who have gotten telemarketing calls, all were very good and paid their subscriptions on time. Of the rest, the majority have either outstanding bills or been late 2-3 months at one time or another. In my parents-in-law's case, not even technically their fault since they were overseas for 3 months visiting children and even paid back in full within 3 days after they arrived back.

Still think it's probably just a long Excel sheet somewhere sorted by some parameters.

i think maybe for the early adopter at your location??? for example, when unifi already in your place, you become early adopter, they put on high target for upgrading...

but my makcik just want to terminate after finish contract, straight at the counter offer rm20 discount...means negotiation is the keys when dealing with tm...

is it possible to change current name subscribers to a new one ?

Oh definitely! I learned that a long time ago, and it applies to a lot of things like Astro, your cellular service provider, etc. not only TM.

Never take the 1st offer they give you, no matter how interested you are. Never let them think you are desperate and you are more than happy with their offer. The current pricing may be much lower than the old price per GB, but you can always get them to squeeze in more discounts or add-ons.

All these people that 'baham' the RM179 offer straight off without arguing are really not helping force the providers to give us better packages at more affordable prices. At this point, I would even strongly encourage anyone to at least negotiate for one extra perk even if you get a telemarketing call.

This post has been edited by tritonite: Nov 3 2015, 08:14 PM

Same here bro

Its as though the connection isn't stable, using wireless. When it works its awesome, super fast. But way too frequently the connection drops and shows no wifi connection. Sometime its full bar, but still can barely surf or stream anything.

I wonder if its the router issue, because previously I was using VIP5 with the old router provided, never had I encounter this issue so often. Sigh.

Thinking of getting new router to try.

YES! NOT EVEN 25Mbps! I tried 5 times contacting TM service line, via phone, OCC and Twitter. They said upon checking from their place, the connection is fine.

BUT MY PLACE ONLY GET 22-23Mbps everyday freaking day. Better off getting VIP 20 and have more upload speed. Holyshit.

Everyday dailing 100 has been my daily routine.

I posted this yesterday, not sure if you guys saw?

I don't watch HyppTV so I really don't need that pack. Most importantly I want to keep my internet bill manageable. Extra by so much is really hurting my wallet in this already hard to survive economy.

Yes, possible

Try changing from 20/40 Mhz to 20Mhz only

Contact your local TM Point they'll give you a complain form which they'll guide you to fill, after that your package will be discounted

Of course it's fine. They check for you during non-FUP time, so obviously no speed drop.

I said it earlier, with the higher bandwidth they do indeed need to put FUP into place more often than not already. The influx of people jumping from 5mbps to 30mbps is simply too big for TM to handle, despite all their claims that they have the capacity to handle the higher volume of bandwidth.

Need to clear some doubt and other peoples experience before go to TMPoint

I am early adopter of Unifi 30MBps + Aneka Pack + Free land line call = RM 199.

Can I get RM 20 discount and maintain my free call ?

This post has been edited by cipan2001: Nov 4 2015, 11:57 AM

You'll have to try negotiating with the TM via complaining SKMM.

Then you might be able to get RM20 off and still maintain free calls

hi,im currently on vip5, how long does it take to upgrade to unifi advance plan?

Should be same day

Do u guy notice that current router cant used Google dns already?

Although i already set my router to used Google dns but it seem it will still force used skmm dns.

Only able to set at lan properties

thanks for your info

I encounter this issue where the UNIFI landline can't call out to any numbers. It can receive call but it can't make calls out. Internet is working fine. There is this blinking telephone logo on the cordless motorola phone though.

Anyone know what is the issue?

Usually how long does it take for the Unifi application e-mail to arrive? I registered on the 31st October.

all sifu wanna to ask something, currently I using streamyx and I gonna subscribe Unifi. So the streamyx must be cancel right ? The telephone line also needed to cancel ? Can I do this all via phone ?

This post has been edited by Xteoh: Nov 4 2015, 03:11 PM