QUOTE(Ramjade @ Nov 4 2015, 11:28 AM)
Complain to the branch manager, if no action threaten to complain to BNM. But you must be certain that you have proof that you are entitled to higher rates. Previous flyer/brochure stating the rates. If you got proof, banks usually able to correct it (you will get the actual promised rates upon maturity). Hope this helps. 
Lol not so free, I do what I said previously. Just ban the branch and go another branch
Nov 4 2015, 12:52 PM

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