Dear Maxis,

my hotlink number is 0122899784 and 0126259845.
I got sms from 27200, 22326, 28832 since jul 2018. I have been charged for RM2 many times since jul 2018

Kindly help me to unsubscribe the service and block.


RM2. You have subscribed to Momoko Games: RM2/wk. Enjoy! http://momoko.co .To unsubscribe, send STOP GM to 27200.


RM2. You have subscribed to Games2u. RM2/week (Incl. 0% GST) http://games2u.net .To cancel, Send STOP G2U to 22326


RM3. You have subscribed to JukeNow. RM3/wk (Incl. 0% GST). Get new weekly video updates. Enjoy! http://www.jukenow.com To cancel, send STOP MV to 28832.

RM0. Jukenow: Your subscription will be renewed on 28/07/18 at RM3/week (Incl. 0% GST). To cancel, send STOP MV to 28832.


even after i send stop mv , my credit balance is still deducted.

it already happened for long time, in most telco (not just Maxis), but too disappointing no actions were taken at all to avoid these

As a big/huge telco company, seems this issue is never ending.
Supposedly there should be a TAC request for any kind of subscriptions.

But instead, we were charged directly without us knowing/aware it in the first place until we received these 'unauthorized subscription' SMS or after checking the bills.

And the standard answer was 'you must have surf a website and clicked a link, that's why you have been subscribed and charged'.
When asked how is this possible, where's the log of these subscription transaction to prove it? None.

From what I can see here:
1. Customer complains
2. Maxis will ask customer to send stopall or send stop to that shortcode.
3. Issue repeated with step 1 and step 2.

What a disappointment!

Hi potaticam,

Pls PM us your account details as below:

Name:
NRIC:
mobile number:

TQ

Stop once before calling to maxis operator fix and get no refund
After 1 month come 2 message subcription in 1 days -faint-

Hi,

Please PM us your mobile number for further checking.
We will assist to block the services as well from our end.

Thank you.

Stop SMS spam
28833 23399
Phone number 0168832117

This post has been edited by IceSnow10387: Dec 27 2018, 09:05 AM


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Stop the spam SMS 28833 and refund my all money !
My hotlink number 0168832117


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Maxis, stop this subscription for me, I do not subscribe any! :/

Maxis no: 012-3061625



This post has been edited by lhwbrian: Dec 27 2018, 03:52 PM

hi Maxis.. me too.. experiencing the same thing..
already pm-ed.. can you help me block it..
my phone number is 0123100871..
thanks..




This post has been edited by xiaobai5883: Dec 28 2018, 05:22 PM

Kindly PM us your details for further assistance please.

TQ,
Maxis

Kindly PM us your details for further assistance please.

TQ,
Maxis

Stop this sms. Stop or I won't pay it. And stop all 5 digit number.
Maxis postpaid number : 0168832117


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Hi IceSnow10387,

It is done.

Thank you.

Please stop the spam sms!

It annoying and eat money or your maxis is real bankrap and using sms find money ?
On newspaper say it.

So we need switch to other network ?

Stop the 22277 SMS on my broadband.

Broadband postpaid number:- 0176351205



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Kindly DM us your details for our onward assistance please.

TQ

Dear Maxis,


My Maxis account number is 2141702346

Kindly help to unsubscribe & block any SMS service from this number 28833 ,
23239 and 23399.

, I receive a NON STOP SMS spam from them and it stated charge me RM2 for the fees and i have not been subsribe to any services from them.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM2 WEEKLY for receiving such useless scam.


Thank you.

Hi,

Hi, please DM us your mobile no. IC number, your monthly rateplan & your last payment method fr further assistance.

TQ–Isaac

Hello Maxis,

please kindly stop all the spam message and unsubscribe it them from 23399. And also dont forgot the refund if its a scam or charging me for no reason.

Mobile Number: 017-5600789

Thank you.




This post has been edited by TqLxQuanZ: Jan 20 2019, 10:07 AM

Hi,

Hi, please DM us your mobile no. IC number, your monthly rateplan & your last payment method fr further assistance.

TQ–Khye