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 Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

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CuriOu5
post Apr 4 2019, 02:18 PM

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Joined: Apr 2007
From: Malaysia
Why cant maxis protect its customers from being ripped off by this scam. Yet they accused its customers for clicking on the link when some did not even received the sms. Is maxis enriching this scammer and themselves. Your customers are complaining. Just disclose the company that sending the sms and we will take it up with MCMC if Maxis is helpless in protecting its customers.
Apizt Shah
post Apr 17 2019, 10:06 PM

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Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 28832. On 17 April 2019, I receive a SMS spam from them and it charge me RM3 for receiving it.

My Maxis account number is 0175628676
Maxis
post Apr 18 2019, 03:27 PM

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QUOTE(Apizt Shah @ Apr 17 2019, 10:06 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 28832. On 17 April 2019, I receive a SMS spam from them and it charge me RM3 for receiving it.

My Maxis account number is 0175628676
*
Hi,

Kindly DM us below details for further assistance

Name
NRIC
Last payment/topup amount
Last payment/topup method
Mobile number
5 digits sender number

TQ
Khye
Apizt Shah
post Apr 18 2019, 08:06 PM

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QUOTE(Maxis @ Apr 18 2019, 03:27 PM)
Hi,

Kindly DM us below details for further assistance

Name
NRIC
Last payment/topup amount
Last payment/topup method
Mobile number
5 digits sender number

TQ
Khye
*
MOHD NURUL AZWAN BIN MAT HUSSIN
940730095153
18 APRIL 2019
TOP UP CARD
0175628676
28832
Maxis
post Apr 19 2019, 07:49 PM

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QUOTE(Apizt Shah @ Apr 18 2019, 08:06 PM)
MOHD NURUL AZWAN BIN MAT HUSSIN
940730095153
18 APRIL 2019
TOP UP CARD
0175628676
28832
*
Hi Apizt Shah,

Based on our record, the SMS subscription has been unsubscribed and blocked for your mobile number since 17/4/2019.

TQ

Apizt Shah
post Apr 19 2019, 08:33 PM

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QUOTE(Maxis @ Apr 19 2019, 07:49 PM)
Hi Apizt Shah,

Based on our record, the SMS subscription has been unsubscribed and blocked for your mobile number since 17/4/2019.

TQ
*
Ty
Apizt Shah
post Apr 19 2019, 09:23 PM

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Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 26700.

MOHD NURUL AZWAN BIN MAT HUSSIN
940730095153
Last top up 18 APRIL 2019
TOP UP CARD
0175628676
26700

This post has been edited by Apizt Shah: Apr 19 2019, 09:24 PM
Maxis
post Apr 21 2019, 04:15 PM

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QUOTE(Apizt Shah @ Apr 19 2019, 09:23 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 26700.

MOHD NURUL AZWAN BIN MAT HUSSIN
940730095153
Last top up 18 APRIL 2019
TOP UP CARD
0175628676
26700
*
Hi Apizt Shah,

As checked, there is no active subscription from 26700 under your mobile number h/ever we have blocked the service from being charged again.
Do monitor and revert if issue persist.

TQ-AJ
Apizt Shah
post Apr 21 2019, 11:47 PM

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QUOTE(Maxis @ Apr 21 2019, 04:15 PM)
Hi Apizt Shah,

As checked, there is no active subscription from 26700 under your mobile number h/ever we have blocked the service from being charged again.
Do monitor and revert if issue persist.

TQ-AJ
*
Ty very much
kenzofai
post Apr 24 2019, 02:40 PM

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Junior Member
46 posts

Joined: Sep 2009


Dear Maxis,

i received few unauthorized sms, i did replied STOP ALL but still receive other content from other numbers.
i went to Maxis Seremban Centre, officer told me he only can help me reply STOP ALL, can't get the refund, advice me complaint to MCMC.
why don't same as other telco using TAC to confirm subscription?

Chong Cheng Fai
800205055159
0163376446

27200
17/03/2019 16:27
RM2

24982
17/03/2019 16:27
RM3

23239
21/03/2019 02:24
RM2
This charge me 2 times!

28832
20/04/2019 11:16
RM3

Total RM12 for 5 sms subscription above.

can i get back my refund for above charges?
also replying STOP ALL to above provider charge me RM0.15/sms (total 0.15x4=RM0.60)!
Total= RM (12+0.60) + 6% service tax = RM 13.36

Thanks

user posted image

This post has been edited by kenzofai: Apr 25 2019, 10:48 AM
Ahmad Redzuan
post May 10 2019, 12:59 PM

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Hi maxis
Tolong saya hentikan msg yg potong credit di number 0127227142. Saya tidak pernah melanggan apa apa
Permainan. Dan saya boleh mendapatkan credit saya semula. Ini adalah seperti suatu kecurian credit

TOLONG SAYA TQ.
RM3.00(Excl GST). Girls Games Club: Successful registration. Visit http://maxis.ggc.8elements.mobi for your free games. To cancel, send STOP GGC to 26700.


Ahmad Redzuan
post May 10 2019, 01:06 PM

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QUOTE(Ahmad Redzuan @ May 10 2019, 12:59 PM)
Hi maxis
Tolong saya hentikan msg yg potong credit di number 0127227142. Saya tidak pernah melanggan apa apa
Permainan. Dan saya mahu mendapatkan credit saya semula. Ini adalah seperti suatu kecurian credit.

Bagaimanakah maxis boleh membenar number tersebut memotong kredit saya tanpa perlu persetujuan dari saya.. INI ADALAH SEPERTI 1 KECURIAN KREDIT PENGGUNA.

TOLONG SAYA TQ.
RM3.00(Excl GST). Girls Games Club: Successful registration. Visit http://maxis.ggc.8elements.mobi for your free games. To cancel, send STOP GGC to 26700.
*
MakNok
post May 10 2019, 01:23 PM

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QUOTE(Ahmad Redzuan @ May 10 2019, 12:59 PM)
Hi maxis
Tolong saya hentikan msg yg potong credit di number 0127227142. Saya tidak pernah melanggan apa apa
Permainan. Dan saya boleh mendapatkan credit saya semula. Ini adalah seperti suatu kecurian credit

TOLONG SAYA TQ.
RM3.00(Excl GST). Girls Games Club: Successful registration. Visit http://maxis.ggc.8elements.mobi for your free games. To cancel, send STOP GGC to 26700.
*
All i can tell you is...
you tak pernah subscribe tapi "force" langgan on your behalf by bagi free trial..

ini dah berlaku berkali kali lo.
laugh.gif

IceSnow10387
post May 11 2019, 04:05 PM

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Joined: Jun 2018
Stop 22326 and 26700
Postpaid number : 0168832117

This post has been edited by IceSnow10387: May 11 2019, 04:06 PM


Attached thumbnail(s)
Attached Image Attached Image
Maxis
post May 12 2019, 04:45 PM

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QUOTE(IceSnow10387 @ May 11 2019, 04:05 PM)
Stop 22326 and 26700
Postpaid number : 0168832117
*
Hi,

Both subscriptions has been cancelled. TQ-Ika
zodiarksin
post May 19 2019, 12:42 PM

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Joined: Oct 2012
Hi Maxis,

STOP 26700 and block it from from ever sending me any unsolicited subscriptions that only idiots would ever agree to subscribe.

Postpaid account no: 2300725914

Thanks.

This post has been edited by zodiarksin: May 19 2019, 12:43 PM
Maxis
post May 20 2019, 03:49 PM

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QUOTE(zodiarksin @ May 19 2019, 12:42 PM)
Hi Maxis,

STOP 26700 and block it from from ever sending me any unsolicited subscriptions that only idiots would ever agree to subscribe.

Postpaid account no: 2300725914

Thanks.
*
Hi, as check the service has been cancelled and blocked for your number. TQ-Ika
KidneyC P
post Jun 27 2019, 12:22 PM

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Dear Maxis,

Please help to unsubscribe and block services from 23239. It is charging me RM2 weekly from unknown subscription on novel

My mobile no. : 0172562879

Thank you.
Maxis
post Jun 27 2019, 04:29 PM

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QUOTE(KidneyC @ Jun 27 2019, 12:22 PM)
Dear Maxis,

Please help to unsubscribe and block services from 23239. It is charging me RM2 weekly from unknown subscription on novel

My mobile no. : 0172562879

Thank you.
*
Hi,

The service has been cancelled. TQ-Ika
garybenjamin
post Jun 30 2019, 11:36 AM

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Junior Member
26 posts

Joined: Nov 2009


Hi Maxis ,

Please help to terminate this subscription I never subscribe any of this

Mobile number
012-3678792

Name
WOON WAI LUN

Thank you
Attached Image .

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