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> Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

Maxis
post Jan 21 2019, 03:35 PM

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QUOTE(TqLxQuanZ @ Jan 20 2019, 10:05 AM)
Hello Maxis,

please kindly stop all the spam message and unsubscribe it them from 23399. And also dont forgot the refund if its a scam or charging me for no reason.

Mobile Number: 017-5600789

Thank you.
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*
Hi,

Hi, please DM us your mobile no. IC number, your monthly rateplan & your last payment method fr further assistance.

TQ
junhui90
post Feb 2 2019, 04:35 PM

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Yo maxis....cny coming...this the way you get the angpao from your customer?
But i no plan to give you angpao lei...kindly refund the money to me and help me block it lei.

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junhui90
post Feb 3 2019, 09:18 AM

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Another spam !!!!

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Maxis
post Feb 3 2019, 04:21 PM

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QUOTE(junhui90 @ Feb 2 2019, 04:35 PM)
Yo maxis....cny coming...this the way you get the angpao from your customer?
But i no plan to give you angpao lei...kindly refund the money to me and help me block it lei.

user posted image
*
Hi, allow us to check on your account and subscriptions for further assistance. Please DM us your full name, IC number, current rateplan and last payment/top up amount. TQ-Isaac
Joseph Kong
post Feb 10 2019, 05:32 PM

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Hi, Maxis. Its a great experience to use your service but can you help me to unsubscribe a contact called MACRO SMS? or cut this contact number from my phone number? It has started the last year.

My phone number is 0178873628

This post has been edited by Joseph Kong: Feb 10 2019, 05:33 PM
Joseph Kong
post Feb 12 2019, 04:14 PM

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Ok can anyone or Maxis help me with this? I have no idea where this contact came from but pls anyone that can help me? This contact number charges me RM 4 randomly
IceSnow10387
post Mar 2 2019, 06:30 AM

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Omg, I think I most post in here now...
Can stop the SMS number in this broadband.
Please stop it again the spam SMS 22326 28833
MaxisOne Go WiFi 108 plan
Number :- 0176351205

You guys know why have this SMS ? Try *200# maxis have this plan.
If can remove it in there. Maybe safe.
No one use, it auto subscriptions. Friend told me maybe someone touch it.
Make me headache this SMS.

This post has been edited by IceSnow10387: Mar 2 2019, 06:39 AM


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leelazens
post Mar 2 2019, 04:27 PM

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hi maxis,

just found out my dad phone had been charged for unwanted spam for more than 2 months, rm3 per day, he had lost more than rm100+, how should i proceed from here.

phone.no: 017 621 5046

This post has been edited by leelazens: Mar 2 2019, 04:27 PM
Maxis
post Mar 3 2019, 04:47 PM

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Group: Senior Member
Posts: 2,371

Joined: Apr 2015
QUOTE(IceSnow10387 @ Mar 2 2019, 06:30 AM)
Omg, I think I most post in here now...
Can stop the SMS number in this broadband.
Please stop it again the spam SMS 22326 28833
MaxisOne Go WiFi 108 plan
Number :- 0176351205

You guys know why have this SMS ? Try *200# maxis have this plan.
If can remove it in there. Maybe safe.
No one use, it auto subscriptions. Friend told me maybe someone touch it.
Make me headache this SMS.
*
Hi IceSnow10387,

We have terminated the services for the given number.

Thank you.

Maxis
post Mar 3 2019, 04:51 PM

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QUOTE(Joseph Kong @ Feb 12 2019, 04:14 PM)
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Ok can anyone or Maxis help me with this? I have no idea where this contact came from but pls anyone that can help me? This contact number charges me RM 4 randomly
*
Hi Joseph Kong,

Allow us to escalate this matter to the respective team and will get back to you.

Thank you.
leelazens
post Mar 4 2019, 05:17 PM

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they said i activate the scam service myself because i stop the scam by sending stop sms in the last.

pathetic attempt by support, just check my printscreen.


they got the name of credit receiving company yet they do nothing, this is confirm malicious scam, are maxis in it for commision? why everytime ppl need to go complain to mcmc to get simple thing done, why use a telco service also such troublesome.

maybe only social media can have effect, new customer have to be warn.




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Maxis
post Mar 9 2019, 04:41 PM

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Hi,

Pls DM us your mobile number for us to check further on this matter.

TQ

QUOTE(leelazens @ Mar 4 2019, 05:17 PM)
they said i activate the scam service myself because i stop the scam by sending stop sms in the last.

pathetic attempt by support, just check my printscreen.
they got the name of credit receiving company yet they do nothing, this is confirm malicious scam, are maxis in it for commision? why everytime ppl need to go complain to mcmc to get simple thing done, why use a telco service also such troublesome.

maybe only social media can have effect, new customer have to be warn.
*
zihuixz
post Mar 14 2019, 11:28 PM

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I have the same issue. I did not subscribe to this service. Please check and terminate all these services!

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This post has been edited by zihuixz: Mar 16 2019, 07:58 AM

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