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 Taobao Global Direct Shipping - experiences?, The good and the bad

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zenjet
post Nov 17 2016, 05:12 PM

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I ordered a guitar and used direct shipping aka COE warehouse, b4 the seller sends out, I have texted COE and asked about the item can be shipped or not.
They told me currently bz with 11.11 day, asked me to send later, a week after the 11.11 I asked the seller to send the item to COE,
they rejected my item due to oversized, previously i had sent something even bigger than the guitar but this time they don let me thru. they asked me to text them after their logistic process becomes normal again.
now my guitar stuck at courier there.

I'm so frustrated becoz they didnt mention anything about oversize when i send them the link of the item on taobao. They only told me don send during 11.11.

Sigh....
simplestreet
post Nov 17 2016, 07:45 PM

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QUOTE(zyulander @ Nov 17 2016, 11:59 AM)
hi guys. this is my 1st direct purchase from tao n i chose global direct shipping. last update is on 14th and google translate doesnt help much. what does it mean?
[attachmentid=8055401]

How do i track my parcel out of tao? last time when i used dotdotbuy they have this RSxxxxxxxxxxxCN tracking number.
[海外段运输] 运单号码: - 物流公司: 中通秀驿
thanks
*
Normally if you see the status : 送关 ,then you will be able to track the item after 2 or 3 days at skynet.


simplestreet
post Nov 17 2016, 07:49 PM

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QUOTE(zenjet @ Nov 17 2016, 05:12 PM)
I ordered a guitar and used direct shipping aka COE warehouse, b4 the seller sends out, I have texted COE and asked about the item can be shipped or not.
They told me currently bz with 11.11 day, asked me to send later, a week after the 11.11 I asked the seller to send the item to COE,
they rejected my item due to oversized, previously i had sent something even bigger than the guitar but this time they don let me thru. they asked me to text them after their logistic process becomes normal again.
now my guitar stuck at courier there.

I'm so frustrated becoz they didnt mention anything about oversize when i send them the link of the item on taobao. They only told me don send during 11.11.

Sigh....
*
Then now what you will do? Return the item back to seller?

I think I read somewhere, maybe at their T&Cs, there writen maximum allow size of the parcel.


wtw0911
post Nov 17 2016, 08:07 PM

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QUOTE(zenjet @ Nov 17 2016, 05:12 PM)
I ordered a guitar and used direct shipping aka COE warehouse, b4 the seller sends out, I have texted COE and asked about the item can be shipped or not.
They told me currently bz with 11.11 day, asked me to send later, a week after the 11.11 I asked the seller to send the item to COE,
they rejected my item due to oversized, previously i had sent something even bigger than the guitar but this time they don let me thru. they asked me to text them after their logistic process becomes normal again.
now my guitar stuck at courier there.

I'm so frustrated becoz they didnt mention anything about oversize when i send them the link of the item on taobao. They only told me don send during 11.11.

Sigh....
*
Taobao website has already specified the maximum size that can be accepted icon_rolleyes.gif icon_rolleyes.gif
zenjet
post Nov 17 2016, 10:45 PM

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QUOTE(simplestreet @ Nov 17 2016, 07:49 PM)
Then now what you will do? Return the item back to seller?

I think I read somewhere, maybe at their T&Cs, there writen maximum allow size of the parcel.
*
seller helped to call courier to keep my parcel for the time being, not sure for how long.

yes, in their tnc got stated the size, tats y i texted them 1st to ask. sometimes they will accept even its oversized.

i'll ask again next month, if they still don wan to accept
i'll ask the seller to help redirect the parcel to skynet which they can accept bigger dimension.

fingers crossed.
zenjet
post Nov 17 2016, 10:54 PM

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QUOTE(wtw0911 @ Nov 17 2016, 08:07 PM)
Taobao website has already specified the maximum size that can be accepted  icon_rolleyes.gif  icon_rolleyes.gif
*
previously sent something bigger, paid extra cost

tot this time is the same, plus their personel told me to send after the peak season.

guess next time i wont be using their service.

too much hassle if the items are rejected


simplestreet
post Nov 18 2016, 01:42 AM

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QUOTE(zenjet @ Nov 17 2016, 10:45 PM)
seller helped to call courier to keep my parcel for the time being, not sure for how long.

yes, in their tnc got stated the size, tats y i texted them 1st to ask. sometimes they will accept even its oversized.

i'll ask again next month, if they still don wan to accept
i'll ask the seller to help redirect the parcel to skynet which they can accept bigger dimension.

fingers crossed.
*
Actually why don't you find another warehouse? I use taobao direct shipping when I just started to buy stuff from Taobao, but later on I search for other warehouse which can accept mostly items (including all that "sensitive items" like battery, powder, fluid... ) , I don't think your guitar is that big until warehouse cannot handle, in worst case then just choose sea shipping. ( I know taobao direct will not do it for us, thats why I search for other warehouse)

If you ask them next month, then alipay will pass your payment to seller(guitar), if you don't want it happens, then you need to start the returning process soon.
andrew0813
post Nov 19 2016, 04:02 PM

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Anyone tried using taobao direct after buying sensitive item? Isit better using agent to buy sensitive item?
alucard89
post Nov 19 2016, 05:51 PM

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QUOTE(andrew0813 @ Nov 19 2016, 04:02 PM)
Anyone tried using taobao direct after buying sensitive item? Isit better using agent to buy sensitive item?
*
If you can buy the item on checkout, there's a good chance it can be shipped to your home.
I've bought items that comes with sensitive items like ink/battery but only at small quantities/size
longpants
post Nov 19 2016, 08:33 PM

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QUOTE(andrew0813 @ Nov 19 2016, 04:02 PM)
Anyone tried using taobao direct after buying sensitive item? Isit better using agent to buy sensitive item?
*
bump. I'm also curious to know.. I want to buy CCTV sets from taobao directly. I wonder whether they will charge extra for sensitive items? Ezbuy charges RM10 for 500g. not sure about other agents.
alucard89
post Nov 19 2016, 09:38 PM

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QUOTE(longpants @ Nov 19 2016, 08:33 PM)
bump. I'm also curious to know..  I want to buy CCTV sets from taobao directly. I wonder whether they will charge extra for sensitive items? Ezbuy charges RM10 for 500g. not sure about other agents.
*
So far no extra charges for me, same rate as always on tgds or consolidate. Bought some hikvision and xiaomi camera.
Which brand do you plan to buy?
longpants
post Nov 19 2016, 10:59 PM

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QUOTE(alucard89 @ Nov 19 2016, 09:38 PM)
So far no extra charges for me, same rate as always on tgds or consolidate. Bought some hikvision and xiaomi camera.
Which brand do you plan to buy?
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I recently bought two Ezviz through ezbuy on 11.11. As of now, the item have yet to leave EZBUY's warehouse =.=.

And as for EZVIZ, they say it is made by Hikvision. So wanted to try getting two IP camera and see how it works. If it is good to use, then I am planning to get a few more and wireless DVR to record. But I am not sure whether it is any better of other brands.

Which hikvision model you got? Wireless or POE?
ycs
post Nov 19 2016, 11:51 PM

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QUOTE(longpants @ Nov 19 2016, 10:59 PM)
I recently bought two Ezviz through ezbuy on 11.11. As of now, the item have yet to leave EZBUY's warehouse =.=.

And as for EZVIZ, they say it is made by Hikvision. So wanted to try getting two IP camera and see how it works. If it is good to use, then I am planning to get a few more and wireless DVR to record. But I am not sure whether it is any better of other brands.

Which hikvision model you got? Wireless or POE?
*
interesting, i bought the c6h wireless ptz hikvision on 11/11 using prime, to try and see if its any good, already shipping

and they managed to buy cheaper price than what i paid thumbup.gif
wtw0911
post Nov 20 2016, 12:41 AM

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QUOTE(andrew0813 @ Nov 19 2016, 04:02 PM)
Anyone tried using taobao direct after buying sensitive item? Isit better using agent to buy sensitive item?
*
I have bought a car dashcam and a few IP Cameras using TGDS before and I received them successfully. Those items will normally be considered as sensitive items if I am using the third party forwarder.
alucard89
post Nov 20 2016, 01:25 AM

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QUOTE(longpants @ Nov 19 2016, 10:59 PM)
I recently bought two Ezviz through ezbuy on 11.11. As of now, the item have yet to leave EZBUY's warehouse =.=.

And as for EZVIZ, they say it is made by Hikvision. So wanted to try getting two IP camera and see how it works. If it is good to use, then I am planning to get a few more and wireless DVR to record. But I am not sure whether it is any better of other brands.

Which hikvision model you got? Wireless or POE?
*
I was considering wireless hikvision, but then i realized might as well get POE ones since you still need power cable to connect.
Instead of finding nearest power outlet for each camera, i can just use a single poe adapter to power all cameras.
But my concern now is how to protect from lightning haha, obviously not a problem for wifi cameras.

I bought this multilanguage 4mp dome type, max resolution can go to 2560 pixels

http://h5.m.taobao.com/awp/core/detail.htm...545&toSite=main

Wanted to get just 1080p with 2mp/3mp sensor, but since price difference not much, i just go for 4mp ones.

Which wireless NVR model do you plan to get?
alucard89
post Nov 20 2016, 01:28 AM

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QUOTE(ycs @ Nov 19 2016, 11:51 PM)
interesting, i bought the c6h wireless ptz hikvision on 11/11 using prime, to try and see if its any good, already shipping

and they managed to buy cheaper price than what i paid thumbup.gif
*
For prime, when/how you can add wishlist items for prime shipping? I do notice there's prime wishlist page that only opens during special sales day

Is your c6h english or china version?
ycs
post Nov 20 2016, 10:24 AM

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QUOTE(alucard89 @ Nov 20 2016, 01:28 AM)
For prime, when/how you can add wishlist items for prime shipping? I do notice there's prime wishlist page that only opens during special sales day

Is your c6h english or china version?
*
wishlist only opens up occasionally like during 11/11, i got all my wishlist approved

c6h hopefully got english menu but still not so difficult to figure out, can trial and error laugh.gif

its coming by sea, so will take sometime to arrive

the thing that caught my attention, PTZ function + sound

user posted image
user posted image

This post has been edited by ycs: Nov 20 2016, 10:36 AM
alucard89
post Nov 20 2016, 01:44 PM

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QUOTE(ycs @ Nov 20 2016, 10:24 AM)
wishlist only opens up occasionally like during 11/11, i got all my wishlist approved

c6h hopefully got english menu but still not so difficult to figure out, can trial and error laugh.gif

its coming by sea, so will take sometime to arrive

the thing that caught my attention, PTZ function + sound

user posted image
user posted image
*
Wah all items on your wishist?
How do you put all your items in the wishlist in the ezbuy app?
Or just paste all the links in this webpage?
https://ezbuy.my/prime/wishlist
Also, how frequent is prime wishlist submission open? Like once a month or only special sales day like 11/11 or 12/12..

Now i really regret not exploring more about ezbuy prime haha
Got a ping pong table i wanna buy but it's not listed for prime shipping

How much did you get for c6h?
Have you also considered yi home 1080p ptz camera?

This post has been edited by alucard89: Nov 20 2016, 01:46 PM
longpants
post Nov 20 2016, 02:38 PM

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QUOTE(ycs @ Nov 19 2016, 11:51 PM)
interesting, i bought the c6h wireless ptz hikvision on 11/11 using prime, to try and see if its any good, already shipping

and they managed to buy cheaper price than what i paid thumbup.gif
*
I bought the C2C version which is for outdoor. I saw the C6H also but I was looking something for outdoor.
https://detail.tmall.com/item.htm?id=526227...d=3187971412666

QUOTE(alucard89 @ Nov 20 2016, 01:25 AM)
I was considering wireless hikvision, but then i realized might as well get POE ones since you still need power cable to connect.
Instead of finding nearest power outlet for each camera, i can just use a single poe adapter to power all cameras.
But my concern now is how to protect from lightning haha, obviously not a problem for wifi cameras.

I bought this multilanguage 4mp dome type, max resolution can go to 2560 pixels

http://h5.m.taobao.com/awp/core/detail.htm...545&toSite=main

Wanted to get just 1080p with 2mp/3mp sensor, but since price difference not much, i just go for 4mp ones.

Which wireless NVR model do you plan to get?
*
That looks pretty bad ass. Confirm can see HD super clear! For wireless, I hope that I don't have to pull too many wires in the house and now days we have wireless technology. So I was thinking to try wireless one. How did get items into Prime? I want some of my wishlist to be on prime as well.

moodyday
post Nov 21 2016, 12:11 PM

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hi, anyone here can help to answer me.

which is cheaper? direct or consolidated & shipping?

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