hi guys. this is my 1st direct purchase from tao n i chose global direct shipping. last update is on 14th and google translate doesnt help much. what does it mean?
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How do i track my parcel out of tao? last time when i used dotdotbuy they have this RSxxxxxxxxxxxCN tracking number.
[海外段运输] 运单号码： - 物流公司： 中通秀驿
thanks

I ordered a guitar and used direct shipping aka COE warehouse, b4 the seller sends out, I have texted COE and asked about the item can be shipped or not.
They told me currently bz with 11.11 day, asked me to send later, a week after the 11.11 I asked the seller to send the item to COE,
they rejected my item due to oversized, previously i had sent something even bigger than the guitar but this time they don let me thru. they asked me to text them after their logistic process becomes normal again.
now my guitar stuck at courier there.

I'm so frustrated becoz they didnt mention anything about oversize when i send them the link of the item on taobao. They only told me don send during 11.11.

Sigh....

seller helped to call courier to keep my parcel for the time being, not sure for how long.

yes, in their tnc got stated the size, tats y i texted them 1st to ask. sometimes they will accept even its oversized.

i'll ask again next month, if they still don wan to accept
i'll ask the seller to help redirect the parcel to skynet which they can accept bigger dimension.

fingers crossed.