What's the maximum volume/dimension size for the packaging?

3 side not above 120cm. Got 1 time i confirm with seller 3 side not above 120 cm. Anyhow reach their warehouse they reject to take. Alamak seriously very troublesome, If you really planning to get something bigger size please use agent. I kena already damn scared use direct ship if buy big item

So if still within 120cm for each side, you're still only charged 32 yuan then? That's definitely a much lower shipping cost than taobao agent charges

For example (40cm x 40cm x 40cm / 6000) = 10kg
And normally they'll charge rm10-13/kg depending on seller of course.

What's the limit for the parcel weight?

nono... 32 yuan is the minimum shipping cost.... you buy like a shirt or powerbank is 32 yuan, when the item gets bigger, the shipping cost will go up. I do not have a formula on how they calculate the shipping cost. But it seems like they are cheaper than agent.

Like the agents always charge us sensitive item, they do not impose any fees on sensitive item. Anyway I think agents charge us sensitive item is to pay custom for smoother transition. Whereas taobao dont charge for sensitive item, maybe your % of going through custom is lower hahaa.

This you have to ask those agents....

I take the shipping cost is quoted right after you add all the items in one cart?
Or once all the items arrived at their warehouse, they'll quote the shipment cost?

What happened when their warehouse rejected your item? How did you handle it so still gets shipped to your address?

No, quote when you check out, so dont have to do 2 times payment.

Rejected is very troublesome the parcel will go back to seller, and you have to rearrange and ur money is not refundable.

Anyone trying to shop for the 11.11 sale?

For some strange reason, there is no Direct/ Consolidate option available... :/

Guys i bought 2 luggages online. First seller dont wanna ship so i bought from 2nd seller. Now when i read through the thread i only realize my item is too big. That means if refund they dont refund the global direct shipping fees?

Cry.

My shipping fee is rmb 275+ rmb275.

Crap.

yesterday midnight brought about RM600 items

Instead of shopping, hundreds of singles partied in Singapore on 11.11. This is a definately a better way of spending the singles day.



Party was organized by Clique2click, they are having another party in KL this 19 Nov 2015.

This post has been edited by WaterColorForest: Nov 13 2015, 02:23 AM

I brough something from Taobao on that day it still comes with direct and consolidation option tho.

LOL

Learn ur lesson... I already said ask seller before proceeding to purchase. Dont ever tell ur seller that u are buying from abroad, like 70% dont wanna sell aboard lol

no wonder.. i bought few item and the seller keep ask me confirm address.. I can just wait it send to msia? Do i need do any other thing? First time use global shipping..

hi all,

Need you guys help.

On Nov 11, I ordered 5 pieces of framed arts from Taobao. I chose 4px as my parcel forwarder. That was my first time i ordered from Taobao. I didn't aware until 2 days ago that 4Px changed the rule on Oct 10, using volume metric weight and actual weight, whichever one is higher, to calculate the actual weight of the parcel .

I've 2 parcels (already shipped by seller but yet to reach the warehouse) and each parcel dimension is 93(cm) x 73(cm) x 17(cm). I believe each parcel actual weight is less than 5kg. If using volume metric weight calculation, the weight of each parcel is approx 93x73x19/6000 = 22kg !!! Total weight of 2 parcels is 44kg. I tried to ask the seller to reduce the dimension but they said can't do it because the items are fragile. The total cost of my framed arts is only RM520. Based on my own calculation, i need to top up another RM820 (at least) for the shipment . I'm insane if i proceed to ask 4px to deliver. Is there any alternative solution ?

I've a few items i'm still trying to buy from Taobao but I'm not sure whether the weight of the new items can be counted as part of the 22kg/parcel (volume metric weight) or have to treat the new items separately ? I'm still trying to figure out way to utilise my shipment fee. I can't find any information on the web. Hassle to communicate with Taobao/4Px as i need to use google translate everytime.

If no solution, probably i will default my items, let my items stay in the warehouse beyond 90 days and get dispose by 4px. Probably this will be my last time i shop Taobao

Luckily, seller delay the shipment & i'm able to get the refund. Case close !

Hi,

My item got rejected due to size.
很抱歉，您的包裹因超大原因被中通集运仓拒签，请联系卖家并申请退款 2015-11-13 21:51:23详情

Does that mean it has been sent back to the seller? What do you mean by rearrange?

contact ur seller, ask them redirect to your forwarding agent.

now you have no choice but to use forwarding agent, get a new address from your forwarding agent and give to seller ask them send there.

so you have to pay extra shipping fees to forwarding agent. and you cant get back your fee ffrom 中通集运

bought 2 items from TB on 11.11..latest status is that my item reached the forwarding warehouse today morning...hope everything goes well

I want to inform everyone on my latest status, luckilly seller havent ship item so i was able to ask for refund. As for global direct shipping refund, there is a another tab that you can click and ask for refund.

so i total, according to the system, i was refunded the items i bought and i was also refunded the RMB 275+RMB275 for shipping.

Global direct shipping fee can refund. I just got mine recently.

oops just saw your post....

This post has been edited by usbhub: Nov 16 2015, 07:10 PM