Hi, I would like to know if it is normal for taobao direct air shipping to be heavily congested during 11.11 sales? My parcel is currently stuck in the airport and haven't goes through custom clearance for depature since Monday. It is unusual because it is usually cleared and departed on the same day from my past experience. Anyone is facing the same problem?

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This post has been edited by AdmiralG: Nov 15 2023, 08:59 PM

normal la. alot of transactions on 11.11

I guess 11.11 can be quite particularly slow. So far my parcel reach on 15/11 and completed custom clearance on the 16/11, not a single update ever since which leave me to assume that the local courier hasn't pick it up from the custom yet.

Deleted. I guess no one knows the answer

This post has been edited by bumblebee88: Nov 24 2023, 08:22 PM

have you got your parcel yet? mine says cleared custom and in transit since 17th nov.. the no update ever since

包裹在清关完成

2023-11-17 10:00:00

包裹在清关中

2023-11-17 08:00:00

hi i would like to buy some clothes from taobao, weight prolly >10kg, i have found a freight forwarder from china to malaysia, which is probably rm14/kg, is taobao direct shipping cheaper and safer in as compared to non-taobao freight forwarder? i will be using air freight

it depends who is the non taobao freight forwarder, for me i have been using gohappytt service for 8 years; for personal and company purchase. so far so good. All his price is listed properly in excel for you to view (like a quotation) before you place order with him. i wont say he is the cheapest, but the reason i support him because of his service, its really good; besides place order, communication with seller, any mishap from seller, he will inform you, do the cancellation and refund for you. All i can say he is a trustworthy seller.

This post has been edited by cycheah: Dec 1 2023, 10:01 AM

Ok first time I tried Boxku the other day. No issues. Fast arrived too. Thanks for your recommendations

u buy and pay ur own item on taobao urself and ship it through his service or u just let him know what u want aand he will buy and ship for u?

this. you provide the title, link, which option and qty, he give you a quotation and estimate weight. After make payment and provide shipping details, then he will proceed. If weight is lesser, he will refund when send out from china, if more then just top up to him to proceed the shipping. he will earn 10% of your total purchase amount (example your purchase is Rm100 after convert to RM, 10% would be RM10, total RM110 + shipping charges), which i feel its fair enough for his effort.

item above 10kgs or bulky items he would recommend sea freight. but still it's better communicate with him to confirm.

thx for the info, i now face the problem on the payment of rmb, which is troublesome for non-mainlander

does having a china bank account made locally help with this issue of rmb payment?

not really... you can consider western union for fund transfer at their rate. or you can consider open an account with Alipay. i heard tng can top up alipay but i never try before myself.

lazy people like to would just use 3rd party to settle everything for me

just bought some things from taobao after very long time

when want to confirm goods received, received this error message

how to track Cainiao shipments from Taobao other than at Taobao?
My tracking number starts with - CNMYBxxxxxxxxx
Sorry if this has been asked before...

This post has been edited by N9484640: Jan 23 2024, 11:04 AM

usually I just key in the tracking number in general tracking website like tracking dot my. once it reached malaysia and handed to local courier, there should be a tracking update. in my case, usually it's either Gdex or ABX.

hi all, i'm looking to buy an used server case, less than 1k rmb but it's quite bulky and heavy 30kg+/-. it will be shippied via sea. will it be held by custom? if yes, taoba direct shipping will help on this or we have to deal with it ourselves? or should i buy it thru forwarder and perchaps they can help? thanks.

I have a question.. if the seller can't ship to Malaysia can the consolidation method solve the shipping issue ??
I mean use the method to ship to Malaysia

If an item is not available to be sold to Malaysia, I believe the only way to buy it is via forwarder or taobao agent service.

Uff that sst charge when using official taobao consolidation service now

Any recommendation for forwarders that starts with 0.5kg? My items are light