base on new rule is:
tmall tons of scammer, what ever dispute happen tmall always win because they got give "protection fee".

depend on what you buy. Some product not support by official cainiao. If you choose official courier service, it won't let you check out.

wow what's with this gangster way of dealing businesses.

Heard many cases also from Shopee Mall. basically the same as tmall. Buyer hardly win dispute.

It is business you know? Jack ma try to push majority seller covert to tmall so that can gain more money.

In other hand, Jack ma protect them since they pay the so call protection fee. You know, tmall is unable to rate. This is new trend now. Every where also bloody trap.

Yeah I know how shitty the return and refund is in Shopee. Lol

Is this real or what? Only TMall is affected or Taobao itself too?

It is 100% real.

ordered 5 items - official direct air ship in one order. 4 items already in warehouse, 1 item still not ship out already four days. click the "remind seller to ship" button also no action, seller is 3 crown level, 4.9 rating.
what to do next ?
what will happen if seller not ship out ? first time happen like this for direct ship. if consolidate ship, I can sent out other items first...but this is direct ship in single order

Direct ship now they don't care, if you order few items together, they will ship out one by one of your orders arrived warehouse in different day.

think that is for 11.11 only. my 4 items sitting in warehouse 3 days already never ship out waiting for the last item. you have experience they ship one by one in October or before ?

My last combined order with direct ship selected was on mid of July, should be non sales period.

The 3 order was shipped out separately with 3 different tracking numbers.

any 3rd party agent (sea shipment) to recommend besides the cainiao?

No more cheap direct air shipping nowadays

Hi, guys i a total newbie in taobao shopping . Could i ask fellow experienced shoppers that have use Cainiao consolidated sea and air shipping, does your parcels arrived with minimal damage ?

Reason being is , I am planning to get motherboard and i might consider air or sea shipping ( prefer sea for cost ) but i am concerned the parcel might get damaged through hard handling by the forwarders.

Currently i can only extrapolate my shipping experience via lazada , lazglobal which was delivered without damaged ( bought docking station )


p.s i have also gone thru past posts but just one more clarity for both sea and air shipments for electronics and goods under the small parcel category for shipments regarding parcel condition - assuming worst case scenario seller provide just basic boxing

This post has been edited by Sseg: Nov 3 2021, 06:10 PM

got my refund

This post has been edited by culain99: Nov 10 2021, 10:16 AM

just received my direct air ship items 2 days back, were sent together in one order.....wrapped in blue plastic (3 items). Not put in another cardboard box.

Also anyone can recommend cheaper 3rd party sea ship for small parcel company?


official sea ship kena delay, again
---
2021-Nov-04 The package begins to declare on the mainland
2021-Nov-05 The parcel is declared on the mainland
2021-Nov-05 [Cross-border] The ship is expected to depart from November 10, 2021, please be patient
2021-Nov-10 [Cross-border] Due to the delay of the ship, the ship is expected to depart on November 14. Please wait patiently

This post has been edited by culain99: Nov 10 2021, 03:47 PM

so i choose this 官方直邮-海运
its only 1 package so they will directly ship it when they receive the item right? i already paid.
how long will it take, this sea shipping?

My delay to 18/11 from 10/11 - 4/11 ...
Is Abt time stop buying from tb

First time, using Boxku.com.my. Used to buy kitchenware appliances such as blender, mixer, oven and so on. Value usually goes from RM 150 ~ RM 1200.

Check up with them, on cargo inspection. Being quoted by %! 5% for cargo inspection. Got me a big shocked with the 5%. and it is against my cargo total value of it (not sure will they include my shipping fee as well) inspection fee is much higher than marine insurance to be insured.

I just skip on that part. Usually previous china or local malaysia agents will be either free or RM1~5 for inspection. But this is too premium to me.

My bad, and quite regret that i didnt really go through the inspection fee column, but only the freight charge list.

21-Nov-21, got myself jump into trap again. As the website show nothing other than signing up an account. Only their app with all the features and but not all the details.
My actual cargo dimensions is 0.42 m3. And their minimum charge is 0.5 m3. No estimation of m3 when parcel receive, no add on after tapao. it is about extra RM 42.00 pay for nothing.

For high value cargo, better to go with any other local agents than Boxku in future shipment.



This post has been edited by cychua85: Dec 9 2021, 12:10 PM

Hey folks, do you guys know any trusted or well-known Taobao agent around KL? I want to buy some branded action figures, but they're restricted to checkout. Thanks

I have ordered on taobao through direct shipping.
The order is still in China. Is it possible to cancel the shipment which is in progress to the warehouse?

If it is not possible to cancel the shipment in progress, once I received the item, how do I return the item back to seller in China? The seller have agreed to refund once they received back the item.