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 Taobao Global Direct Shipping - experiences?, The good and the bad

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PowerGadget
post Jun 21 2020, 11:39 AM

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Hi guys, I’m using sea shipping from Taobao. is it normal that local courier hasn’t pick up the package for about one week?

Anything that I can do for it?

Thanks
pilot123
post Jun 21 2020, 04:06 PM

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QUOTE(PowerGadget @ Jun 21 2020, 11:39 AM)
Hi guys, I’m using sea shipping from Taobao. is it normal that local courier hasn’t pick up the package for about one week?

Anything that I can do for it?

Thanks
*
same here i'm looking fwd to a solution too . . .
i've got 2 packages completed customs clearance & now stats is on arrival scan
nothing on gdex or abx site yet
PowerGadget
post Jun 21 2020, 10:32 PM

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QUOTE(pilot123 @ Jun 21 2020, 04:06 PM)
same here i'm looking fwd to a solution too . . .
i've got 2 packages completed customs clearance & now stats is on arrival scan
nothing on gdex or abx site yet
*
Thanks for your reply!

Looks like it’s quite normal for packaging didn’t get pick up by any courier service for long period.

I have been checking multiple courier site daily but no luck as well.

Mine is approaching 10 days mark now since custom clearance. Hopefully tomorrow would have some update, don’t mind to pick it up myself.
pilot123
post Jun 22 2020, 12:19 AM

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QUOTE(PowerGadget @ Jun 21 2020, 10:32 PM)
Thanks for your reply!

Looks like it’s quite normal for packaging didn’t get pick up by any courier service for long period.

I have been checking multiple courier site daily but no luck as well.

Mine is approaching 10 days mark now since custom clearance. Hopefully tomorrow would have some update, don’t mind to pick it up myself.
*
same same i don't mind to self pickup.

does anyone have any ideas on how to do that ?

Xcal
post Jun 22 2020, 01:23 PM

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Hi, does anyone knows for sea shipping how will the tax be like? Do we still need to pay tax or is it already calculated in the consolidated shipping?
Zack_Fair
post Jun 23 2020, 10:04 AM

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this fucking taobao is so annoying i use consolidated shipping cause i bought 2 item now the one item is cancelled the item i ordered is on hold and waiting for the other item wtf man i already cancelled the item and why my item is on hold at warehouse really dont understand how do i pay for my shipping fees and get it shipped

This post has been edited by Zack_Fair: Jun 23 2020, 10:05 AM
X3RXUS
post Jun 23 2020, 12:54 PM

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QUOTE(Zack_Fair @ Jun 23 2020, 10:04 AM)
this fucking taobao is so annoying i use consolidated shipping cause i bought 2 item now the one item is cancelled the item i ordered is on hold and waiting for the other item wtf man i already cancelled the item and why my item is on hold at warehouse really dont understand how do i pay for my shipping fees and get it shipped
*
I think the refund procedure is different for the canceling an order before the seller post out the item,
and the item arrived and being kept in the warehouse.

For better understanding of refund, you can refer the link below:

Taobao Refund Guide
Zack_Fair
post Jun 23 2020, 12:56 PM

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QUOTE(X3RXUS @ Jun 23 2020, 12:54 PM)
I think the refund procedure is different for the canceling an order before the seller post out the item,
and the item arrived and being kept in the warehouse.

For better understanding of refund, you can refer the link below:

Taobao Refund Guide
*
yeah spoke to the customer support told them why my item still in warehouse since i already cancelled the first order. Look like it was my fault didnt know i can pay for the shipping fees straight away.
melcurious
post Jun 23 2020, 01:37 PM

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QUOTE(Xcal @ Jun 20 2020, 03:46 PM)
Anyone has good sea shipping service to suggest? Service that allows us to ship to the specific warehouse, and they will later inform.

I saw like we post is charging 28 RM for first 3 kg and 2.50 for subsequent KG which is quite cheap. Anyone tried this before?
*
Wepost com my? If you can read mandarin do check out this faceboook group. They even have a so call WeChat group to discuss.

https://m.facebook.com/groups/156689418943447

There are lot of victims
Xcal
post Jun 23 2020, 02:22 PM

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QUOTE(melcurious @ Jun 23 2020, 01:37 PM)
Wepost com my? If you can read mandarin do check out this faceboook group. They even have a so call WeChat group to discuss.

https://m.facebook.com/groups/156689418943447

There are lot of victims
*
Wow thanks! Read through with google translate seems like a nightmare. Waiting for months and no signs of goods. In brief, looks like a soon to fail company or one that is scamming people ><
ShadowFiendZXC
post Jun 23 2020, 02:33 PM

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QUOTE(melcurious @ Jun 23 2020, 01:37 PM)
Wepost com my? If you can read mandarin do check out this faceboook group. They even have a so call WeChat group to discuss.

https://m.facebook.com/groups/156689418943447

There are lot of victims
*
bye.gif mega_shok.gif i just used their service 1 week ago.. i also found out late about the bad reviews... Now i can only hope my items wont go missing. I see some customers get their items on time...

in their ToS, they even mention that they can remove any reviews however they want, so if bad reviews confirm remove one hahahahha.. they only leave behind all the good reviews.

actually other shipping companies also mention "wont refund in full" in their ToS. I wonder how other companies deal with lost shipments?

melcurious
post Jun 23 2020, 04:07 PM

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QUOTE(ShadowFiendZXC @ Jun 23 2020, 02:33 PM)
bye.gif  mega_shok.gif i just used their service 1 week ago.. i also found out late about the bad reviews... Now i can only hope my items wont go missing. I see some customers get their items on time...

in their ToS, they even mention that they can remove any reviews however they want, so if bad reviews confirm remove one hahahahha.. they only leave behind all the good reviews.

actually other shipping companies also mention "wont refund in full" in their ToS. I wonder how other companies deal with lost shipments?
*
Standard across the boards of 3rd party forwarders (not tb official forwarder). Lost shipment maximum compensation is RMB600 unless insurance is purchased. Shipping cost won't be refunded. Some will go by kg, eg per kg RMB60. Some will take between like 3 times, 5 times of shipping cost or cost of items, whichever is lower. Still maximum won't over RMB600. This is only for LOST shipment. Damage item WON'T BE COMPENSATED AT ALL. Eg maybe glass all pecah inside, ask for compensation. Dream long long. A lot of people has this misconception that insurance will cover the damage. They live in their own dream only.

This post has been edited by melcurious: Jun 23 2020, 04:10 PM
ycs
post Jun 23 2020, 04:19 PM

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QUOTE(melcurious @ Jun 23 2020, 01:37 PM)
Wepost com my? If you can read mandarin do check out this faceboook group. They even have a so call WeChat group to discuss.

https://m.facebook.com/groups/156689418943447

There are lot of victims
*
thanks, i think just dodged the bullet; only signed up few days ago

i think i go back to myeasy86
lyc1982
post Jun 23 2020, 04:26 PM

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QUOTE(melcurious @ Jun 23 2020, 01:37 PM)
Wepost com my? If you can read mandarin do check out this faceboook group. They even have a so call WeChat group to discuss.

https://m.facebook.com/groups/156689418943447

There are lot of victims
*
QUOTE(Xcal @ Jun 23 2020, 02:22 PM)
Wow thanks! Read through with google translate seems like a nightmare. Waiting for months and no signs of goods. In brief, looks like a soon to fail company or one that is scamming people ><
*
QUOTE(ShadowFiendZXC @ Jun 23 2020, 02:33 PM)
bye.gif  mega_shok.gif i just used their service 1 week ago.. i also found out late about the bad reviews... Now i can only hope my items wont go missing. I see some customers get their items on time...

in their ToS, they even mention that they can remove any reviews however they want, so if bad reviews confirm remove one hahahahha.. they only leave behind all the good reviews.

actually other shipping companies also mention "wont refund in full" in their ToS. I wonder how other companies deal with lost shipments?
*
QUOTE(ycs @ Jun 23 2020, 04:19 PM)
thanks, i think just dodged the bullet; only signed up few days ago

i think i go back to myeasy86
*
rm28 for first 3kg international shipping ?

even poslaju within domestic not that cheap...lol

when smth is too good to be true...i will be skeptical
contagiouseddie
post Jun 23 2020, 04:49 PM

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Just received my Taobao sea shipping. In total only 13 days! I saw a few guys here that had their sea shipping departed the port earlier than mine, but mine moved a lot faster (read below on why).
user posted image

The details of my shipping. It's a large 60 kg (said so by seller but it seems to be a lot heavier) custom welded metal table that fits just below the 0.5 cbm limit. So, I paid only RMB355 for shipping.
user posted image

I didn't pay any taxes on Taobao product checkout or consolidation checkout. Courier that sent the package locally is not the regular ABX, GDEX, Skynet but this:
user posted image

The courier guy came alone without any trolley to carry down. We carried the load together. Nice guy compared to the regular brand.

So, I think if your item is huge, it gets delivered by these smaller logistic company. When I saw the tracking status getting cleared custom so fast and picked up so fast, I knew it wouldn't be ABX!
Definitely recommend Taobao sea shipping for big items but not so for small items.

Edit: before the courier guy left, he said "ABX memang slow and banyak orang komplain". biggrin.gif

This post has been edited by contagiouseddie: Jun 23 2020, 04:51 PM
ShadowFiendZXC
post Jun 23 2020, 04:53 PM

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QUOTE(contagiouseddie @ Jun 23 2020, 04:49 PM)
Just received my Taobao sea shipping. In total only 13 days! I saw a few guys here that had their sea shipping departed the port earlier than mine, but mine moved a lot faster (read below on why).
user posted image

The details of my shipping. It's a large 60 kg (said so by seller but it seems to be a lot heavier) custom welded metal table that fits just below the 0.5 cbm limit. So, I paid only RMB355 for shipping.
user posted image

I didn't pay any taxes on Taobao product checkout or consolidation checkout. Courier that sent the package locally is not the regular ABX, GDEX, Skynet but this:
user posted image

The courier guy came alone without any trolley to carry down. We carried the load together. Nice guy compared to the regular brand.

So, I think if your item is huge, it gets delivered by these smaller logistic company. When I saw the tracking status getting cleared custom so fast and picked up so fast, I knew it wouldn't be ABX!
Definitely recommended Taobao sea shipping for big items but not so for small items.

Edit: before the courier guy left, he said "ABX memang slow and banyak orang komplain".  biggrin.gif
*
wa so nice, helped you to carry some more. i read so many forwarders' ToS all cakap no help unload if heavy stuff, also no bring item up to higher floors.
melcurious
post Jun 23 2020, 06:34 PM

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QUOTE(lyc1982 @ Jun 23 2020, 04:26 PM)
rm28 for first 3kg international shipping ?

even poslaju within domestic not that cheap...lol

when smth is too good to be true...i will be skeptical
*
Can't compare like that. Commercial rate (or bulk rate) and consumer rate is very different.
teamloks
post Jun 23 2020, 07:19 PM

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i cant read chinese so i just use myposman service since its in english and got whatapps english support
pilot123
post Jun 23 2020, 10:54 PM

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QUOTE(contagiouseddie @ Jun 23 2020, 04:49 PM)
Just received my Taobao sea shipping. In total only 13 days! I saw a few guys here that had their sea shipping departed the port earlier than mine, but mine moved a lot faster (read below on why).
user posted image

The details of my shipping. It's a large 60 kg (said so by seller but it seems to be a lot heavier) custom welded metal table that fits just below the 0.5 cbm limit. So, I paid only RMB355 for shipping.
user posted image

I didn't pay any taxes on Taobao product checkout or consolidation checkout. Courier that sent the package locally is not the regular ABX, GDEX, Skynet but this:
user posted image

The courier guy came alone without any trolley to carry down. We carried the load together. Nice guy compared to the regular brand.

So, I think if your item is huge, it gets delivered by these smaller logistic company. When I saw the tracking status getting cleared custom so fast and picked up so fast, I knew it wouldn't be ABX!
Definitely recommend Taobao sea shipping for big items but not so for small items.

Edit: before the courier guy left, he said "ABX memang slow and banyak orang komplain".  biggrin.gif
*
mine still stuck at "arrival scan"
1 package is large over 35kgs & the other package is also large package too.

how did you choose local courier company ?
lyc1982
post Jun 24 2020, 09:37 AM

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QUOTE(melcurious @ Jun 23 2020, 06:34 PM)
Can't compare like that. Commercial rate (or bulk rate) and consumer rate is very different.
*
errr...ok

can you share other forwarder (non-scammer) with similar fee ?

then i can use them for shipping bulk furniture, i would imagine even more discount/cheaper

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