I bought 2 item one was cancelled after waiting for a week the seller said cant ship. Now will the one item waiting in warehouse get shipped cause it been waiting for the second cancelled item cause i use consolidated shipping ? btw the refund money goes where i dont see it in my account ?

nothing at abx or gdex tracking site yet not available haha

I am done with this stupid GDEX

After a week my parcel arrived at Airline HUB and not being picked up, suddenly my parcel go back to China again wtf

can someone help me? What to do beyond this point? I never got encounter problem like this before

6 days for me. Taobao direct air shipping

Get used to extended time/delay for shipping with ANY online website.. It is the new norm.

Speechless already haiz

I have 4 parcel direct shipping to Malaysia

Then the tracking cannot be track once reach Malaysia

Test few websites tracking, found taobao assign to Abx express

The parcel was at their Subang warehouse since 22 may, need 3 weeks to reach Kajang, only yesterday 18 June gotta go Kajang branch for own collection

Abx is such a shit service forwarder

I have questions.
Since i use ABX but the shipping is handled by ComOne from China. So which side should I chase it from?

Guys, is this option for Air shipment?I usually select consolidate air shipment, but now this item that im buying cant choose consolidation, only this option available.


官方直送￥21.00详情

usually should check with the forwarder 1st before checking with local courier

Direct Air Shipping

Good job eh GDEX, u no pick up my parcel, tracking GDEX until now no result, now the DEX-I tracking become like this, I don't even know if my parcel stuck at Malaysia Custom hub, already complete or not, or returned back to China *facepalm*

So is my-best?

Im not sure why you keep blaming GDex here, Gdex is just one of the local courier that handles Dex-I parcel once they reach Malaysia. If the parcel has not reach Gdex, Gdex is not responsible at all.

I did experience this once before, that the tracking info is totally not accurate (probably fake).

Only the second part of the tracking info is correct for mine

First thing to do is to contact the taobao consolidate shipping customer service and check with them the issue.

I contacted them, and they said (GDEX) item not in system, when asked where, they said probably in warehouse (wtf)

Then I contacted Taobao consolidation CS, they said the item is not there (as in returned to China), item is definitely in Malaysia, so they asked me to contact GDEX

Now where and what should I do?

I never experience this before

Usually after the tracking Arrived Airline HUB, there are other update soon follow by custom clearance and then Console Inbound Scanning (where at this part, usually tracking is traceable at GDEX, sometimes this status doesn't even appear)

So yeah, mostly I blamed GDEX because the item definitely reached Malaysia and they haven't pick it up nor have any update (for real, more than 7 days at Airline HUB for what)

Edit : I used direct delivery option

Edit 2 : Now it is confirmed that my item is indeed go ronda2

From China to Malaysia, to China again, and soon to Malaysia again



This post has been edited by UchihaDareNial: Jun 19 2020, 04:01 PM

🤣 finally a long chase... the tracking suddenly changed to arrive at Hub and receive an email said on delivery.

This post has been edited by JimJim228: Jun 19 2020, 05:30 PM

how did you know that it was handled by abx ?
i have incoming shipment it says now :
Jun 12, 2020
04:35 PM
Shipment Inbound Scanned
MALAYSIA

still waiting, the status takes few days to be updated, really slow.

i checked both at gdex & abx website no details it says.

Google use taobao tracking.
You notice the numbers is available on which site. Then track from there

ah ok got it . . thanks but it showed a few, i checked all of them only dex-i had some results but i do not know who is local courier all of them no stats still.



This post has been edited by pilot123: Jun 20 2020, 04:52 AM

Something like that.

Anyone has good sea shipping service to suggest? Service that allows us to ship to the specific warehouse, and they will later inform.

I saw like we post is charging 28 RM for first 3 kg and 2.50 for subsequent KG which is quite cheap. Anyone tried this before?