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 Taobao Global Direct Shipping - experiences?, The good and the bad

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guysmiley
post Mar 8 2016, 06:38 PM

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just happened to me. ordered pair of bicycle rims. returned to seller because says parcel too big. now waiting for seller to receive and resend to 65daigou.
guysmiley
post Mar 8 2016, 09:54 PM

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QUOTE(alucard89 @ Mar 8 2016, 06:58 PM)
What's the rate for 65 daigou?
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just go to their site. lotsa options.
guysmiley
post Mar 10 2016, 12:41 AM

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QUOTE(X3RXUS @ Mar 9 2016, 08:14 PM)
Just want to ask what does "包邮" means? I notice some sellers offer this but
when I make an order, they say I need to pay for postage.
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mostly means free shipping within china.
guysmiley
post Apr 30 2016, 02:21 PM

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anyone ever used 物流服务商:秀驿物流? paid on 22/4. but till now parcel not sent. been asking them since tuesday. looks like my parcel is missing.
guysmiley
post May 2 2016, 12:13 PM

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anyone experience taobao courier like prouter, 4px, etc, lost your item? what to do? no refund button on the item already.
guysmiley
post May 2 2016, 02:12 PM

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QUOTE(Kasumie @ May 2 2016, 01:07 PM)
any idea how to purchase the item in bulk and at the cheaper price than published?? planning to bulk purchase certain items.. and have not tried using taobao at all... not sure on it and if will have any kastam issue.. anyone can share? tq
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try searching 1st. mostly you will always find cheaper price. use the 'similar item' button. else fails, chat with the seller.
guysmiley
post May 19 2016, 03:58 PM

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my parcel via airpak stuck at custom. reason: shortlanded. its just a laptop screen cable. keep calling airpak all they said "not receive from custom yet". already a week. how to solve this?
guysmiley
post May 23 2016, 01:18 PM

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QUOTE(demeter @ May 23 2016, 10:59 AM)
Hi guys / gals

i need some help in refunding , i made a mistake and ordered a large item which is 160cm in total size , the warehouse rejected it

i've requested a refund and seller agrees but the problem is i don't know how to resend back the item from the global shipping warehouse to the seller, even the seller can't contact the warehouse to get the items

anyone have any experience in refunding an item? thanks smile.gif
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normally when this happened, you just click the refund button. then the warehouse will process. no need to do anything.
guysmiley
post May 25 2016, 11:39 AM

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QUOTE(raidonymous @ May 24 2016, 06:19 PM)
Anyone uses ABX consolidate recently? How was it?

My item arrived malaysia on sunday in subang and the tracking update route scan just now. I wondering what is abx doing, lol
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abx is freaking slow!!! my item arrived in malaysia last friday. still not delivered. as usual.
guysmiley
post May 26 2016, 01:26 PM

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so, klia cargo lost my parcel from prouter. prouter wants to refund me.

prouter11:kitty(2016-05-26 12:39:04):
麻烦您提供您的支付宝账号 姓名邮箱 给您打款

prouter11:kitty(2016-05-26 12:57:11):
Yes pay treasure account number and name

prouter11:kitty(2016-05-26 13:24:15):
支付宝没有认证是不能打款的哦

i dont understand what's she's asking for. help?
guysmiley
post May 30 2016, 02:50 PM

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QUOTE(raidonymous @ May 27 2016, 12:10 PM)
I think you need to verify your alipay 支付宝 account, so that the money can be refund to your account.

Just checked my settings in the 支付宝 it shows 已绑定支付宝账户: <Phone-No>
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hi sir

thank you so much for the reply.

i have been trying to do that but far as i know, it needs china's bank account.


"暂不支持此卡开通服务,建议使用其他银行卡"

is there another method to verify?

thanks in advance.

guysmiley
post May 30 2016, 02:51 PM

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QUOTE(Nursh @ May 30 2016, 09:51 AM)
Hi y'all, if my combined shipping which consists of multiple items that total price are worth more than RM500, will I get tax from the customs?
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from my experience, yes. if more than rm500, will be charged gst 6%.

normally i will split so the total per package will not be gst'ed.


guysmiley
post Jun 1 2016, 03:58 AM

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QUOTE(raidonymous @ May 31 2016, 10:13 AM)
Hi there, I'm not very sure too.

Mine i just verified my phone-no, and the refund process is quick. Within 5-7days refund to the bank acc which I use to paid.
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i clicked the llink. it asked for my bank account. how did you get the phone no verified?
guysmiley
post Jun 5 2016, 11:03 AM

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QUOTE(ycs @ Jun 2 2016, 12:17 PM)
under global, you got 4 choice to pick, look at the rates that you like and the local MY courier

i was using DEX/ABX, ok  for me but others got parcels stuck at subang
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yes. if u use abx that will happen. my parcel gor stuck at abx subang for 6 days
guysmiley
post Jun 9 2016, 03:01 PM

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QUOTE(infrasonic @ Jun 8 2016, 04:25 PM)
Anyone facing the same problem as me? Using dex, ABX local.

Reached Subang Hub (LOGSHEET-) on Saturday (04/06/2016), until now still haven't reached my local hub.
Used abx a few times before, usually it'll be transferred and reach my local town hub within 1 day.

Called my local town abx yesterday, they say haven't reached yet and can't do anything.
Called again just now, asked them to check the local warehouse, same thing not reached yet. Then I called the abx hotline, told me currently processing, why need so many days to process? After calling the info become "Shipment on tracing"
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i use prouter and sometimes they pass to abx. to me thats normal. once reach subang warehouse, normally take more than 5 days to reach me. after calling them at least 2 times. i live in ampang.

This post has been edited by guysmiley: Jun 9 2016, 03:04 PM
guysmiley
post Jul 27 2017, 10:49 AM

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QUOTE(Bora2Island @ Jul 27 2017, 10:46 AM)
anyone know which carrier can combine shipping?plan to buy few things. combine together with one shipping fee?
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I use prouter.com. Cheaper than ezbuy and less annoying.
guysmiley
post Jul 27 2017, 05:24 PM

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QUOTE(alucard89 @ Jul 27 2017, 11:45 AM)
Normally how long is delivery to your home using prouter?
1 week? Any issue so far and what's the local courier here?
Ezbuy does charge a bit more, but they're useful if you buy huge items with prime membership
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Once i paid for delivery. From warehouse to me normally a week. So far no problem. I only use them for things cannot send to msia. Else i use taobao delivery.
guysmiley
post Jul 31 2017, 02:00 AM

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QUOTE(alucard89 @ Jul 28 2017, 10:42 AM)
Do you contact them thru taobao chat to manage your parcel?
Or just from their website (prouter.com)
Any extra charges for senstive items?
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Through website. They got a live chat in case you have problems. They replied late. But at least they always do.

Sensitive how? I bought powerbanks, branded items. Normal price.
guysmiley
post Jul 31 2017, 02:32 AM

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QUOTE(alucard89 @ Jul 31 2017, 02:27 AM)
So you contact them on http://www.prouter.com?
I notice their shipping rate there is a bit different than taobao prouter
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Yes

 

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