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 Taobao Global Direct Shipping - experiences?, The good and the bad

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ray123
post Jul 20 2018, 10:20 AM

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How long does it take for Taobao/ZTO to update the tracking of consolidated shipment? I consolidated some small items and had it sent out on Wednesday.

---

2018-07-18 Wednesday 14:40:42 [Mainland] Parcels are ready to go out.

15:14:22 [mainland] your package has been normal in the library through Cargo warehouse

15:14:27 parcel is waiting for collection

2018-07-19 Thursday 00:40:00 [cross-border] your package sent from Cargo warehouse, began to be sent to the destination.
Alexdino
post Jul 20 2018, 11:33 AM

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last month purchase thru zto, still stuck in custom
X3RXUS
post Jul 20 2018, 01:30 PM

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QUOTE(ray123 @ Jul 20 2018, 10:20 AM)
How long does it take for Taobao/ZTO to update the tracking of consolidated shipment? I consolidated some small items and had it sent out on Wednesday.

---

2018-07-18 Wednesday 14:40:42 [Mainland] Parcels are ready to go out.

15:14:22 [mainland] your package has been normal in the library through Cargo warehouse

15:14:27 parcel is waiting for collection

2018-07-19 Thursday 00:40:00 [cross-border] your package sent from Cargo warehouse, began to be sent to the destination.
*
Probably you can get your update on Saturday or Sunday.
BAKAXUAN
post Jul 20 2018, 03:21 PM

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May I know that which local delivery agent are use,because I ask DEX check,they say use GDex, but Dex website show Skynet,can someone help me about this?
The tracking number start with zxxxxxxxxxxx.


This post has been edited by BAKAXUAN: Jul 20 2018, 03:41 PM


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ycs
post Jul 20 2018, 03:49 PM

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anyone used ABX recently?
vernon91
post Jul 20 2018, 08:22 PM

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QUOTE(BAKAXUAN @ Jul 20 2018, 03:21 PM)
May I know that which local delivery agent are use,because I ask DEX check,they say use GDex, but Dex website show Skynet,can someone help me about this?
The tracking number start with zxxxxxxxxxxx.
*
why not try tracking both site skynet and gdex.

from the tracking number most likely skynet
BAKAXUAN
post Jul 20 2018, 10:43 PM

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QUOTE(vernon91 @ Jul 20 2018, 08:22 PM)
why not try tracking both site skynet and gdex.

from the tracking number most likely skynet
*
OK, Thanks.

ray123
post Jul 21 2018, 01:19 AM

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QUOTE(BAKAXUAN @ Jul 20 2018, 03:21 PM)
May I know that which local delivery agent are use,because I ask DEX check,they say use GDex, but Dex website show Skynet,can someone help me about this?
The tracking number start with zxxxxxxxxxxx.
*
I actually asked the ZTO live chat agent (via Taobao) about this, after she gave me the Dex website-tracking url. I specifically mentioned Skynet, but she told me that for me it's GDex Malaysia. But maybe it's different in your case.

About your screenshot, did your updates appear periodically? I see updates for 17th, 18th, 19th, 20th... may I know was it updated every day? Or did you get all the later updates at once?

This post has been edited by ray123: Jul 21 2018, 01:22 AM
ray123
post Jul 21 2018, 01:21 AM

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QUOTE(X3RXUS @ Jul 20 2018, 01:30 PM)
Probably you can get your update on Saturday or Sunday.
*
So it's not unusual for a package's tracking to show up all at once after several days? I see the above poster's tracking screenshots, it showed daily progress.
vernon91
post Jul 21 2018, 01:35 AM

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QUOTE(ray123 @ Jul 21 2018, 01:19 AM)
I actually asked the ZTO live chat agent (via Taobao) about this, after she gave me the Dex website-tracking url. I specifically mentioned Skynet, but she told me that for me it's GDex Malaysia. But maybe it's different in your case.

About your screenshot, did your updates appear periodically? I see updates for 17th, 18th, 19th, 20th... may I know was it updated every day? Or did you get all the later updates at once?
*
QUOTE(ray123 @ Jul 21 2018, 01:21 AM)
So it's not unusual for a package's tracking to show up all at once after several days? I see the above poster's tracking screenshots, it showed daily progress.
*
it depends, most of the times they are not.

I find Dex-I has rather detailed tracking compared to ZTO.

for ZTO once leave warehouse, there will be no tracking info updated until our local courier picked them up.

However, all these still depends on whether the courier service are updating all the status properly
ray123
post Jul 21 2018, 11:00 AM

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QUOTE(X3RXUS @ Jul 20 2018, 01:30 PM)
Probably you can get your update on Saturday or Sunday.
*
You were spot on... all the newest updates were shown on Saturday on the Dex site:-

21/07/2018 10:00 MALAYSIA Customs Processing

20/07/2018 01:00 MALAYSIA Arrived Airline HUB

19/07/2018 20:00 CHINA Intransit to Destination

19/07/2018 17:30 CHINA Original Customs cleared

19/07/2018 15:00 CHINA Declaration for Export

19/07/2018 00:40 CHINA, GUANGZHOU Shipment Picked Up
X3RXUS
post Jul 21 2018, 11:31 AM

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QUOTE(ray123 @ Jul 21 2018, 11:00 AM)
You were spot on... all the newest updates were shown on Saturday on the Dex site:-

21/07/2018 10:00 MALAYSIA Customs Processing

20/07/2018 01:00 MALAYSIA Arrived Airline HUB

19/07/2018 20:00 CHINA Intransit to Destination

19/07/2018 17:30 CHINA Original Customs cleared

19/07/2018 15:00 CHINA Declaration for Export

19/07/2018 00:40 CHINA, GUANGZHOU Shipment Picked Up
*
Good to know. thumbsup.gif

BAKAXUAN
post Jul 22 2018, 12:01 AM

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QUOTE(vernon91 @ Jul 21 2018, 01:35 AM)
it depends, most of the times they are not.

I find Dex-I has rather detailed tracking compared to ZTO.

for ZTO once leave warehouse, there will be no tracking info updated until our local courier picked them up.

However, all these still depends on whether the courier service are updating all the status properly
*
QUOTE(ray123 @ Jul 21 2018, 01:19 AM)
I actually asked the ZTO live chat agent (via Taobao) about this, after she gave me the Dex website-tracking url. I specifically mentioned Skynet, but she told me that for me it's GDex Malaysia. But maybe it's different in your case.

About your screenshot, did your updates appear periodically? I see updates for 17th, 18th, 19th, 20th... may I know was it updated every day? Or did you get all the later updates at once?
*
Like he/she said, it depends, most of the times they are not.

The live chat agent(via Taobao) also said use the Dex-I website to tracking, if you using the Dex-I courier service.

By the way,my package already delivered and received by my hostel agent,but I will get package on Monday.

This post has been edited by BAKAXUAN: Jul 22 2018, 12:18 AM
wongyuhao
post Jul 22 2018, 11:27 PM

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Ordered a bunch of stuff from taobao yesterday, and used Lazada forwarding. One item couldn't go through for some reason. Spoke with seller and they said need to add warehouse address? But it was not provided to me during order. How? Pls help sifus
ray123
post Jul 23 2018, 01:12 PM

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Received my package today at 12:30pm. As usual GDex sent a SMS to my mobile informing that there was to be a delivery (though their format didn't include a tracking number). Still haven't shown up on GDex website tracking though, how are locals suppose to track the last mile? Luckily the Dex website had a morning update for me.

23/07/2018 08:46 MALAYSIA Shipment Out for Delivery
23/07/2018 08:14 MALAYSIA Shipment Inbound Scanned
22/07/2018 05:05 MALAYSIA Intransit to Destination
22/07/2018 01:30 MALAYSIA Arrived HUB
Available
post Jul 24 2018, 09:39 AM

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Hi guys my tracking number is like this : MY82xxxxxxxxx which courier will it be shipped from? I tried almost all at https://www.tracking.my/couriers But all shown unknown tracking number. My taobao account there no update since 9/7
tender
post Jul 24 2018, 02:45 PM

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TIANMAO GLOBAL offer free shipping quite often, definitely worth it even after their hiked up price. But item list very limited. Super duper fast and free shipping.

2018-06-06周三14:43:08已下单。
14:43:08您的订单已入库
2018-06-07周四15:03:40订单已打印
18:26:03订单已拣货
19:54:51商品已打包
20:41:08包裹已出库
20:41:08包裹正在等待揽收
20:41:08您的包裹备货仓已出库如快递长时候未揽收建议咨询卖家或者快递公司。
2018-06-06周三14:41:02商家接单
2018-06-07周四20:41:08包裹正在等待揽收
2018-06-10周日17:43:41入库
20:01:24出库
2018-06-11周一01:20:00您的包裹从集运仓发出,开始发往目的地。
05:20:00出口CHINA报关完成。
06:12:54您的包裹已开始发往目的地国家(地区)
06:12:54您的包裹已到达目的地国家(地区)
14:35:29包裹目的地清关完成。
15:00:00您的包裹CHINA清关中。
2018-06-12周二01:11:56目的地城市,物流商揽收成功。
01:11:56目的地城市,快递员派件中。
08:29:33目的地城市,物流商揽收成功。
2018-06-13周三18:31:38目的地城市,包裹已由XXXXX签收。

evanttc
post Jul 24 2018, 03:04 PM

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QUOTE(tender @ Jul 24 2018, 02:45 PM)
TIANMAO GLOBAL offer free shipping quite often, definitely worth it even after their hiked up price. But item list very limited. Super duper fast and free shipping.

2018-06-06周三14:43:08已下单。
14:43:08您的订单已入库
2018-06-07周四15:03:40订单已打印
18:26:03订单已拣货
19:54:51商品已打包
20:41:08包裹已出库
20:41:08包裹正在等待揽收
20:41:08您的包裹备货仓已出库如快递长时候未揽收建议咨询卖家或者快递公司。
2018-06-06周三14:41:02商家接单
2018-06-07周四20:41:08包裹正在等待揽收
2018-06-10周日17:43:41入库
20:01:24出库
2018-06-11周一01:20:00您的包裹从集运仓发出,开始发往目的地。
05:20:00出口CHINA报关完成。
06:12:54您的包裹已开始发往目的地国家(地区)
06:12:54您的包裹已到达目的地国家(地区)
14:35:29包裹目的地清关完成。
15:00:00您的包裹CHINA清关中。
2018-06-12周二01:11:56目的地城市,物流商揽收成功。
01:11:56目的地城市,快递员派件中。
08:29:33目的地城市,物流商揽收成功。
2018-06-13周三18:31:38目的地城市,包裹已由XXXXX签收。
*
when is it having free/low price international shipment?

i know 1 but already past..

any upcoming?
catcha5442
post Jul 24 2018, 03:16 PM

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1st time taobao buyer here. my tracking no starts with #86xxxxxxxx
Any rough idea when my parcel will reach me?

thank you


Jul 23, 2018 10:00 AM
Customs Processing
MALAYSIA

Jul 22, 2018 05:35 AM
Estimate Flight Arrival MALAYSIA

Jul 21, 2018 05:56 PM
Customs cleared CHINA

Jul 21, 2018 06:10 AM
Intransit to Destination GUANGZHOU, CHINA

Jul 21, 2018 12:10 AM
Shipment Picked Up GUANGZHOU, CHINA
John Blue
post Jul 24 2018, 04:16 PM

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QUOTE(catcha5442 @ Jul 24 2018, 03:16 PM)
1st time taobao buyer here. my tracking no starts with #86xxxxxxxx
Any rough idea when my parcel will reach me?

thank you
Jul 23, 2018 10:00 AM
Customs Processing
MALAYSIA

Jul 22, 2018 05:35 AM
Estimate Flight Arrival MALAYSIA

Jul 21, 2018 05:56 PM
Customs cleared CHINA

Jul 21, 2018 06:10 AM
Intransit to Destination GUANGZHOU, CHINA

Jul 21, 2018 12:10 AM
Shipment Picked Up GUANGZHOU, CHINA
*
86 gdex tracking. you should get them within 1week once it reaches malaysia custom

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