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Taobao Global Direct Shipping - experiences?, The good and the bad
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alucard89
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Jul 8 2017, 07:17 PM
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QUOTE(crusher @ Jul 8 2017, 06:42 PM) I thought ezbuy giving alot trouble and headaches? Not sure about this cos never use before. Whats your experience about ezbuy? Plenty of negative review about it in kopitiam I was bracing for those extra problem based on those negative feedback but I had none of that. In fact my experience had been very positive that I also tried their us shipping too, which also delivers my item within estimated time.
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dwin95
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Jul 9 2017, 02:45 PM
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QUOTE(xiaobaiwm @ May 22 2017, 12:08 AM) Why don't you use taobao forwarders? 4px, Lazada Express, dex etcetc are these forwarder services completely tax free? looking to buy a headphone from taobao..
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sovietmah
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Jul 9 2017, 04:53 PM
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i planned to buy lepin. and now they block selling lepin to malaysia due to lego copyright problem.
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chaxiupao
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Jul 9 2017, 06:09 PM
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QUOTE(dwin95 @ Jul 9 2017, 02:45 PM) are these forwarder services completely tax free? looking to buy a headphone from taobao.. No. U want tax free go agent
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alucard89
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Jul 9 2017, 06:29 PM
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QUOTE(dwin95 @ Jul 9 2017, 02:45 PM) are these forwarder services completely tax free? looking to buy a headphone from taobao.. If more than rm500, better go with agent
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crusher
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Jul 9 2017, 07:20 PM
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QUOTE(alucard89 @ Jul 8 2017, 07:17 PM) I was bracing for those extra problem based on those negative feedback but I had none of that. In fact my experience had been very positive that I also tried their us shipping too, which also delivers my item within estimated time. What about furniture? Have u tried?
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lsl640
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Jul 9 2017, 09:24 PM
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Abx website down? Anyone able to track?
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alucard89
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Jul 9 2017, 09:34 PM
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QUOTE(crusher @ Jul 9 2017, 07:20 PM) What about furniture? Have u tried? I've ordered chairs, desk, ping pong table So far so good
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MsPopcorn
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Jul 9 2017, 09:40 PM
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QUOTE(alucard89 @ Jul 9 2017, 09:34 PM) I've ordered chairs, desk, ping pong table So far so good goods received in perfect condition? plan to order office chair
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MsPopcorn
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Jul 9 2017, 09:44 PM
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QUOTE(puddited @ Jul 6 2017, 11:47 PM) hi, my mom purchase an item from taobao and received the item. the item received is not as advertised. is it possible to refund it or something.? is the item expensive? if no, then dont think to refund. Because shipping from Msia back to China might be more expensive than the item cost
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I_am_Mushi_90
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Jul 10 2017, 12:01 AM
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Getting Started

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Any discount coupon can be used on Taobao? Where to get those coupons?
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lyc1982
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Jul 10 2017, 12:17 AM
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QUOTE(sovietmah @ Jul 9 2017, 04:53 PM) i planned to buy lepin. and now they block selling lepin to malaysia due to lego copyright problem. huh ? i am still buying lepin to my msia address leh...no issue
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tek_kee
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Jul 10 2017, 10:49 AM
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New Member
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hi all, really need some advise here.
i have purchased on taobao from 2 different sellers, choose consolidate shipping via dex-i (abx) and just received my package today. Problem is, one of the parcel in the package is not mine. it was someone else's parcel wrongly sent to me. so I only received one correct parcel and a wrong one. What should be my next course of action? contact the seller or warehouse directly? this should be the warehouse mistake i believe. hope someone can advise me on this. thanks in advance.
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lyc1982
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Jul 10 2017, 12:26 PM
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QUOTE(tek_kee @ Jul 10 2017, 10:49 AM) hi all, really need some advise here. i have purchased on taobao from 2 different sellers, choose consolidate shipping via dex-i (abx) and just received my package today. Problem is, one of the parcel in the package is not mine. it was someone else's parcel wrongly sent to me. so I only received one correct parcel and a wrong one. What should be my next course of action? contact the seller or warehouse directly? this should be the warehouse mistake i believe. hope someone can advise me on this. thanks in advance. contact abx team via livechat on taobao website
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tek_kee
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Jul 10 2017, 12:50 PM
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New Member
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QUOTE(lyc1982 @ Jul 10 2017, 12:26 PM) contact abx team via livechat on taobao website okie will try that first, thanks for your advise. if they ask me to send back the wrong parcel should I do that? shipping gonna cost alot
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MsPopcorn
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Jul 10 2017, 01:10 PM
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QUOTE(tek_kee @ Jul 10 2017, 12:50 PM) okie will try that first, thanks for your advise. if they ask me to send back the wrong parcel should I do that? shipping gonna cost alot  just order a new unit of the one which didnt send to u ... if the price is cheap
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tek_kee
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Jul 10 2017, 01:16 PM
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New Member
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QUOTE(MsPopcorn @ Jul 10 2017, 01:10 PM) just order a new unit of the one which didnt send to u ... if the price is cheap then should I ask for refund from the seller? technically is not the seller's mistake, is the forwarder who packed wrongly. Now I worry forwarder will ask me to send the wrong parcel back to them only they send me the correct one. Hmm.. in this case can I request for refund from the seller? or is it the forwarder shall bear the cost and send me again the parcel at their cost?
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lyc1982
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Jul 10 2017, 02:30 PM
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QUOTE(tek_kee @ Jul 10 2017, 12:50 PM) okie will try that first, thanks for your advise. if they ask me to send back the wrong parcel should I do that? shipping gonna cost alot  since it's not your fault, they normally won't request you to return the wrong parcel speaking based on my experience, taobao refunded the correct item that i should have received and let me keep the wrong item.
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tek_kee
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Jul 10 2017, 03:01 PM
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New Member
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QUOTE(lyc1982 @ Jul 10 2017, 02:30 PM) since it's not your fault, they normally won't request you to return the wrong parcel speaking based on my experience, taobao refunded the correct item that i should have received and let me keep the wrong item. thanks for sharing your experience, lyc1982  I will contact them after work and see what the forwarder says.
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puddited
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Jul 10 2017, 04:28 PM
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Getting Started

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QUOTE(MsPopcorn @ Jul 9 2017, 09:44 PM) is the item expensive? if no, then dont think to refund. Because shipping from Msia back to China might be more expensive than the item cost  around 139RMB.
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