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Credit Cards Maybankard 2 Gold & Platinum Cards V15, Not attractive, pls read 1st three posts

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SUSDavid83
post Nov 28 2015, 08:35 AM

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For 916, 1g is around RM 190. The value of that gold bar could be around RM 1000 or slightly more.
lengzhai
post Nov 28 2015, 11:54 AM

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QUOTE(Human Nature @ Nov 23 2015, 09:33 PM)
Yes! You have reported your fraud case to them and file a dispute right? You probably get a lousy CS because previously, the CS is the one who advised me to do so and arranged for a replacement card to me.
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QUOTE(maskedchan @ Nov 24 2015, 09:08 AM)
CS work 24hrs. Just call the number at back of your card.
Tell them u not comfortable to hold the card that have fraud. Ask them to replace with new set of number
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Just a follow-up to the fraud case that I reported to Maybank Card Centre.

I called up their CS to confirm these few things:
1. Do I need to pay to avoid finance charges
2. I need to cancel my card.

So their CS explanation is:
1. I need to pay that in order to avoid finance charges.
2. You don't need to cancel your card as the transaction is done locally. rclxub.gif doh.gif

I was like WTF!?? So you don't recognise this as fraud and if there is another case happened then what should I do then?

And the Dispute Form I sent earlier require me to wait (it's fine) but if I don't get refunded how? OMG I really have no idea what MBB/other responsible parties are doing.
Human Nature
post Nov 28 2015, 12:12 PM

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QUOTE(lengzhai @ Nov 28 2015, 11:54 AM)
Just a follow-up to the fraud case that I reported to Maybank Card Centre.

I called up their CS to confirm these few things:
1. Do I need to pay to avoid finance charges
2. I need to cancel my card.

So their CS explanation is:
1. I need to pay that in order to avoid finance charges.
2. You don't need to cancel your card as the transaction is done locally.  rclxub.gif  doh.gif

I was like WTF!?? So you don't recognise this as fraud and if there is another case happened then what should I do then?

And the Dispute Form I sent earlier require me to wait (it's fine) but if I don't get refunded how? OMG I really have no idea what MBB/other responsible parties are doing.
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It is well within your right to insist on a new card, i would. from my previous case, I did not make any payment as it was reversed within the same statement month. Later on was charged with the late payment as apparently it was not considered as an offset. A simple email to bank negara and that's it.
wyyew
post Dec 1 2015, 08:55 PM

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hi,

can someone share with me how to settle early payment for installment ?

I have called service center they mentioned don't have option in cash deposit machine or ATM. The service center person mentioned have to send a request thru email .


Thank for advices.
screwedpeep
post Dec 1 2015, 09:22 PM

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QUOTE(wyyew @ Dec 1 2015, 08:55 PM)
hi,

can someone share with me how to settle early payment for installment ?

I have called service center they mentioned don't have option in cash deposit machine or ATM. The service center person mentioned have to send a request thru email .
Thank for advices.
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Email your request to mbbcardservices@maybank.com.my. State from which card and the balance amount to be settled. They will call you within 3 working days to confirm the request,and roughly 2-4 days to be reflected in the card outstanding amount.
wjleong15
post Dec 2 2015, 08:55 AM

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QUOTE(screwedpeep @ Dec 1 2015, 09:22 PM)
Email your request to mbbcardservices@maybank.com.my. State from which card and the balance amount to be settled. They will call you within 3 working days to confirm the request,and roughly 2-4 days to be reflected in the card outstanding amount.
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i did my early settlement within 24 hours after email respond to confirm that I want to do early settlement.

so fast cool2.gif
wyyew
post Dec 2 2015, 09:57 AM

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thank you guys sharing
maskedchan
post Dec 2 2015, 10:01 AM

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QUOTE(wjleong15 @ Dec 2 2015, 08:55 AM)
i did my early settlement within 24 hours after email respond to confirm that I want to do early settlement.

so fast  cool2.gif
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so what the penalty for early settlement of your installment?
cybpsych
post Dec 2 2015, 03:08 PM

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had a surprise this morning.

was expecting cashback for m2c amex, but nothing. waited till after lunch, in case system delay. still no cashback.

called CS, verified my only dining transaction (starbucks @ genting) in November. Expected cashback is RM0.74.

CS consulted with an internal "cashback team", they mention system cannot capture if total cashback is <RM1.00. in effect, my Nov cashback was not captured, hence not credited.

note: this seems to apply to total cashback of the month, not each cashback for each transaction. e.g. in Oct, i got cashback RM0.72 (starbucks) and RM2.62 (secret recipe). total cashback was RM3.34, and credited on 1 Nov.

drilling for more info, the missed Nov cashback will not be rolled-over to Dec also.

i disputed this against their black-n-white T&Cs, which did not mention anything (ever) about cashback <RM1.00.

the "cashback team" will write an official email to me explaining this, in 3 days time.

let's see how this goes.
Human Nature
post Dec 2 2015, 03:24 PM

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QUOTE(cybpsych @ Dec 2 2015, 03:08 PM)
had a surprise this morning.

was expecting cashback for m2c amex, but nothing. waited till after lunch, in case system delay. still no cashback.

called CS, verified my only dining transaction (starbucks @ genting) in November. Expected cashback is RM0.74.

CS consulted with an internal "cashback team", they mention system cannot capture if total cashback is <RM1.00. in effect, my Nov cashback was not captured, hence not credited.

note: this seems to apply to total cashback of the month, not each cashback for each transaction. e.g. in Oct, i got cashback RM0.72 (starbucks) and RM2.62 (secret recipe). total cashback was RM3.34, and credited on 1 Nov.

drilling for more info, the missed Nov cashback will not be rolled-over to Dec also.

i disputed this against their black-n-white T&Cs, which did not mention anything (ever) about cashback <RM1.00.

the "cashback team" will write an official email to me explaining this, in 3 days time.

let's see how this goes.
*
i cant see how they can maintain their stand. my guess....they will say after considering your case, they will grant you the cashback..in other words, it will still be on case by case basis.
socratesman
post Dec 2 2015, 09:43 PM

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QUOTE(cybpsych @ Dec 2 2015, 03:08 PM)
CS consulted with an internal "cashback team", they mention system cannot capture if total cashback is <RM1.00. in effect, my Nov cashback was not captured, hence not credited.

note: this seems to apply to total cashback of the month, not each cashback for each transaction. e.g. in Oct, i got cashback RM0.72 (starbucks) and RM2.62 (secret recipe). total cashback was RM3.34, and credited on 1 Nov.
*
WAAAAHH....
If this is not a software bug, then it is plain cheating!
janson_kaniaz
post Dec 2 2015, 09:47 PM

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QUOTE(cybpsych @ Dec 2 2015, 03:08 PM)
had a surprise this morning.

was expecting cashback for m2c amex, but nothing. waited till after lunch, in case system delay. still no cashback.

called CS, verified my only dining transaction (starbucks @ genting) in November. Expected cashback is RM0.74.

CS consulted with an internal "cashback team", they mention system cannot capture if total cashback is <RM1.00. in effect, my Nov cashback was not captured, hence not credited.

note: this seems to apply to total cashback of the month, not each cashback for each transaction. e.g. in Oct, i got cashback RM0.72 (starbucks) and RM2.62 (secret recipe). total cashback was RM3.34, and credited on 1 Nov.

drilling for more info, the missed Nov cashback will not be rolled-over to Dec also.

i disputed this against their black-n-white T&Cs, which did not mention anything (ever) about cashback <RM1.00.

the "cashback team" will write an official email to me explaining this, in 3 days time.

let's see how this goes.
*
i tried topping up rm10 at starbucks last time to test. din get the rebate as well. kinda guessed since then they dont bother counting anything <1.
yonghong
post Dec 2 2015, 10:57 PM

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Sorry newbie here. Is the 5percent rebate on dining applicable when I swap using gold master card instead of Amex card during weekends? Thanks a lot.
fruitie
post Dec 2 2015, 11:00 PM

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QUOTE(yonghong @ Dec 2 2015, 10:57 PM)
Sorry newbie here. Is the 5percent rebate on dining applicable when I swap using gold master card instead of Amex card during weekends? Thanks a lot.
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Only AmEx is entitled for cash back. smile.gif
wjleong15
post Dec 2 2015, 11:30 PM

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QUOTE(maskedchan @ Dec 2 2015, 10:01 AM)
so what the penalty for early settlement of your installment?
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why penalty?

no penalty cool2.gif
s@ni
post Dec 3 2015, 09:58 AM

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1. 01/08/2015 - Only 5% cash back on weekend dining..


GOT RM40 sweat.gif
cybpsych
post Dec 3 2015, 10:01 AM

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QUOTE(s@ni @ Dec 3 2015, 09:58 AM)
1. 01/08/2015 - Only 5% cash back on weekend dining..
GOT RM40 sweat.gif
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wow, u spent about RM800 in dining alone? blink.gif
13aby
post Dec 3 2015, 10:08 AM

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Anyone apply this cards via ringgitplus? how long will it get approval?
rapple
post Dec 3 2015, 10:11 AM

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QUOTE(13aby @ Dec 3 2015, 10:08 AM)
Anyone apply this cards via ringgitplus? how long will it get approval?
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Less than 2 weeks.
alvinfks78
post Dec 3 2015, 10:20 AM

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Any good websites to find restaurants accept AMEX cards?

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