I called, and the officer in-charge of my account said that she only can let me know whether it can be waived or not after the AF is being charged.

In previous years, I obtained confirmation a month before the AF. This year, she said it's different.

Also, she said that after AF is charged on March, and if I decided to cancel my card in April (if cannot be waived), then I don't have to pay for the AF.

Remember to jot down the officer name, date and time of ur call

previously no question asked from citi officer .. they waived it immediately

If already charged, think must pay or use your points. I paid without waiting for Citibank to confirm whether waive or not.

you are not getting what the other person trying to say.

you can choose to cancel the card after citibank has charged the annual fee as well. if you didn't use the card after citibank charged the annual fee, you can cancel without paying any annual fee.

thanks for the info.. previously i think after they charge annual fees must use till next year then only cancel

anyone receive 7222 call?

They offering me something like insurance and I totally can't listen properly and they seem force me give answer when I said I not interested.

I received 'no caller ID' call, same content as yours..

Just say no and end the conversation

my friend today told me his cc is terminated by this bank because the bank suspect fraud? how could it be?

i asked him more.. he mentioned use the card for gambling activities.. lol this bank

i ask him show middle finger for this idiot bank

the bank is exercising its right here. read up the T&C when signing up for the card.

citibank


This post has been edited by Human Nature: Jan 12 2016, 11:30 PM

True, BNM have forbidden THIS (Online betting and/or gambling activities) usage on Our Credit Card...


https://www.citibank.com.my/english/credit-...reement-tnc.htm

This post has been edited by fly126: Jan 13 2016, 01:47 AM

he had been doing this all the while i guess the amount more than 500k.. maybe they called this as money laundering / online gambling which they define it as 'fraud' lol?

it is already spelled out clearly.

lol i doubt he cares much by showing them middle finger

still many cards from different banks.. what makes u think he cares about it? lol

i don't care whether he cares or not, that is not the point here. you raised an issue and we cleared the air and that's that.

you seem like quite defensive? are you working for citibank?

do refer to your previous reply.

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i have problem with my citibank clear card

old card number ending AAAA (deactivated on 31st December 2015 due to fraud transaction)
new card number ending BBBB (activated on 11th January 2016)

I have use card number ending AAAA for Maxis auto debit, usually charge me on 6th/7th of each month...

question come, new card number ending BBBB activated on 11th January, on the same day I login Citibank online account and I notice Maxis charge me on new card number ending BBBB, how Maxis know I have change my card number from AAAA to BBBB =.=

I have contacted Citibank they said they can help me to report dispute transaction if i never owe Maxis... problem is I do owe Maxis money just that my new card ending BBBB just activated, if anyone with my old card number AAAA can use for payment and appear on my BBBB card number account, is this something wrong?