Hi willgo,

Are you able to unsubscribe the Spotify Premium subscription now?

Thank you

I also got error in unsubscribe it.. I really dont know what to do already

Hi,

You may unsubscribe via this link: m.maxis.com.my/spotify. Kindly ensure that your WIFI is switched off.

Thank you.

I can't find the spotify logo at the maxis app. As I am subscribed to oneplan 128

Had the same problem, still trying to resolve that with sportify to cancel my "subscription". I was informed by the stupid CS that to unsubscribe, one would just need to log out from Sportify, hence taht's what i did.

This month i decided to just check thru all my previous card statement and realised i've been charge directly by sportify for $14.99 since July.

Even the stupid Maxis app running on Android Nexus 5 does not have the sportify logo/banner as stated in maxis website.

What a load of rubbish

This post has been edited by StevenL: Nov 18 2015, 01:32 PM

--PMed--

--PMed--

Hello guys and good morning!

For SONY devices user, to unsubscribe the MAXIS SPOTIFY PREMIUM, you might try out the steps below, i.e:
1. Turn on your mini apps browser,
2. Access http://m.maxis.com.my/spotify ,
3. Now select <SUNSUBSCRIBE>,
4. Lastly, continue its unsubscription steps afterwards.

P/S: You might try this if the google chrome(default/stock browser) doesn't work well.

Also, thanks for Mr. Maxis guide

PLEASE ENSURE THAT YOU ARE USING THE MAXIS MOBILE DATA TO PROCEED THE FOLLOWING STEPS 1-4 ABOVE!

Thank you and have a nice day!



This post has been edited by Fishball'z: Nov 29 2015, 12:30 PM

or just open http://m.maxis.com.my/spotify in incognito mode with chrome

OMG Took me 2 hours trying to figure out wtf's wrong with my mobile device browser. Stupid maxis, first they sneak up on me (well they did send ONE SMS to warn me but who the fuck reads their SMS after all that spam?) and charge me rm9.99 after the free subscription ended..

Then now they make it so hard to unsubscribe.

Hi NinjaOng,

May we know are you able to unsubscribe Spotify Premium as of now?

Thank you

Does Maxis One 128 still paid for it or maxis give it free? How to check if Maxis charged this on my bill

Hi,

MaxisONE plan 128, MaxisONE plan 158 and MaxisONE plan 188 customers gets it for FREE while enjoying more than 15GB of free Spotify data (not applicable for song browsing, which includes scrolling through albums and playlists with artwork)

TQ-Han

Is this permanent or just for a one month trial period? I'm subscribed to Maxis Oneplan 128. However, upon activation on maxis app (on 17th November), i got a notification saying it only lasts until 17th December. After that, 9.99/month is charged.

Hi VDS1,

Have you try to update your Maxis App version to check on your Spotify subscription status?

Thank you

May I know under which section I should check for my Spotify subscription status?

Hi OrangeCubes,

You may check your Spotify subscription status via (m.maxis.com.my/spotify if postpaid service) or (m.hotlink.com.my/spotify if prepaid service). Kindly ensure that this process to be performed via mobile data only.

Thank you

apparently you are the only one knows how to do the unsubscribe process.

agree the CS have no idea what exactly is going on, and the maxis guy here trying to be helpful but can't do much also.

any idea what browser should i use for iphone?

Hi, you may use Safari & type in the link <m.maxis.com.my/spotify> to unsubscribe Spotify for iPhone.

Thank you

done accordingly, but in the "subscription and payment" page couldnt find the "cancel subscription" button.