did that. nothing happen. it just redirect to maxis spotify page.

Hi, I've unsubscribe the Free Sportify Premium. However, I received text from maxis saying

Yr Sportify premium renewal in Nov is RM9.99/mth. how that that even happened?

I also received the same msg.

Understand that the free Spotify Premium promotion going to end on 31 Oct 2015. As subscriber of Spotify Premium, I do not find any clear step by step instruction on how to unsubscribe the services. Please provide information clearly so that user do not feel cheated where the unsubscribe process was not available in official Maxis Site.

You make this sound straight forward, but have been try the link but no unsubscribe option availede!. Is this the way how Maxis charge their customer?

Sorry tumpang .. My sister wanna unsub maxis sportify but she will be at China for whole year, which means that unable for her to use data plan there to unsub. Please advise.

Have being calling a few time already. The issue is the Maxis unsubscribe option is only work on stock browser. Using Chrome browser in Android will not display any unsubscribe option. I do not think any Maxis C'S know about this issue.

Manage to unsubscribe using stock browser.

I also got error in unsubscribe it.. I really dont know what to do already

I can't find the spotify logo at the maxis app. As I am subscribed to oneplan 128

Had the same problem, still trying to resolve that with sportify to cancel my "subscription". I was informed by the stupid CS that to unsubscribe, one would just need to log out from Sportify, hence taht's what i did.

This month i decided to just check thru all my previous card statement and realised i've been charge directly by sportify for $14.99 since July.

Even the stupid Maxis app running on Android Nexus 5 does not have the sportify logo/banner as stated in maxis website.

What a load of rubbish

OMG Took me 2 hours trying to figure out wtf's wrong with my mobile device browser. Stupid maxis, first they sneak up on me (well they did send ONE SMS to warn me but who the fuck reads their SMS after all that spam?) and charge me rm9.99 after the free subscription ended..

Then now they make it so hard to unsubscribe.

Does Maxis One 128 still paid for it or maxis give it free? How to check if Maxis charged this on my bill

Is this permanent or just for a one month trial period? I'm subscribed to Maxis Oneplan 128. However, upon activation on maxis app (on 17th November), i got a notification saying it only lasts until 17th December. After that, 9.99/month is charged.

May I know under which section I should check for my Spotify subscription status?

apparently you are the only one knows how to do the unsubscribe process.

agree the CS have no idea what exactly is going on, and the maxis guy here trying to be helpful but can't do much also.

any idea what browser should i use for iphone?

done accordingly, but in the "subscription and payment" page couldnt find the "cancel subscription" button.

i am at the spotify page, i can edit my spotify info in the web. referring to the guide i should be able to find "unsubscribe" under the "subscription and payment" page in spotify web page. But the option is not there.

what do you mean by using own data? i am not using wifi, i am using maxis LTE.

this is the page. there are no unsubscribe there.

Why cant they put clear instruction in FAQ.
Details such as must using mobile data, or incompatibility with most popular browser ( Chrome ).

Step 1: Turn off WiFi, make sure mobile data enabled.
Step 2: Access link m.maxis.com.my/spotify.
Step 3: Click UNSUBSCRIBE.

I presume above link works on all kind of browser ( including iOS ).

I know they dont like customer to unsubscribe services, but dont make it difficult for user. It leave bad taste in mouth for their existing customer or potential return customer. I cant wait for my 2 years contract to end by this Sept and immediately port to other telco ( Maxis supporter for over 5 years ) 

I entitled to get free spotify premium subscription from maxis. My question, how about the data bandwidth ? It will consume my data bandwidth while listening to spotify?