Hi Maxis,

I'm current being charged for Spotify premium through Mamix and I wish to unsubscribe it but I'm currently in the U.S. and wouldn't be able to use data to unsubscribe it.

hi, just want to ask,
will the spotify be billed in the same Maxis bill?

Hi,

Please PM the below details for further assistance.

1. Full name
2. Mobile number
3. I/C number.

TQ

Hi,

Yes, it will be billed in the same bill.
The charges will be under Value Added Services.

Thank you.

Hi, I was unable to find any Spotify banner.. All I see is the banner show free Spotify premium with more than 15gb but when I click on it..it directly take me to maxis web and there is nothing I can press at there. I have logout from my previous existing Spotify free version user.
Please kindly advise. Any solution?? Btw I just change my plan for maxis one 128 early this month.


Attached thumbnail(s)

Hi emment85,

Yes, you are actually in the right step. However, please make sure that you are connected to the mobile data and turn off the wifi connection in order for it direct you to the WAP page (m.maxis.com.my/spotify) instead of (www.maxis.com.my/spotify). If you are using Chrome apps, please manually go to the WAP page (m.maxis.com.my/spotify) by using a private tab. The option of the Spotify subscription will be available in the WAP page given. Please refer http://www.maxis.com.my/en/personal/plans/maxis-spotify.html for further info.

Thank You

whoa on iphhone 5s, i tried chrome icognito, safari, safari private. i cannot access the spotify site wap page only goes to maxis spotify main page,

This post has been edited by sainod: Feb 19 2016, 03:16 PM

Hi sainod,

Kindly ensure that your wifi option is turn off and try to subscribe Spotify via (m.maxis.com.my/spotify) with mobile data.

Thank you
Sam

This post has been edited by Maxis: Feb 19 2016, 04:05 PM

I am using hotlink. But i cant find option to unsubscribe my spotify (turn off wifi using data, used stock broeser)

I have tried private/ incognito mode on stock browser, chrome and so on but I still can't unsubscribe.


Attached thumbnail(s)

Hi benl40,

Please be informed that after you have unsubscribed the end date will still be active. As per screenshot your Spotify is unsubscribed however will still be active until the said date.

TQ

if i would like to link to my family spotify plan, do i have to unsubscribe from the maxis spotify in order to link with the family spotify plan

Hi mishiistarry,

You will need to do so at this link (m.maxis.com.my/spotify) under Maxis mobile data connection only

Thank you

Hello maxis..just want to ask how will i know if im not subscribing spotify..because i dont want to subscribe spotify

Hi,

You may PM us the details and we will assist to check for you.

Thanks.

Hello maxis,

i will rephrase my question a bit here. Please show me where i can find the unsubscribe link or button in m.maxis.com.my/spotify. Reply with screenshot, this is a small favor i need from you. Dont just reply the standard answer.

i went to this link, using maxis data, as what you have mentioned above and also in facebook. I still couldnt find the button. Please make it visible so I can unsubscribe.

Manage to get the button. Was using chrome and could not see the button. Changed to another browser and the button appeared. Thanks.

how to unsubscribe the auto-renewal? didn't find the freaking button at all... and auto-renewal just drink rm10 after my 30days internet pass expiry :/

Hi supermia0,

You can unsubscribe Spotify Premium via this link m.maxis.com.my/spotify but make sure you turn off Wifi and connect using Maxis mobile data.

TQ

how do you get the 3gb spotify streaming?