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Unsubscribe spotify premium
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Y.K.
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 Dec 24 2015, 11:29 AM
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QUOTE(willgo @ Oct 29 2015, 10:28 PM) Have being calling a few time already. The issue is the Maxis unsubscribe option is only work on stock browser. Using Chrome browser in Android will not display any unsubscribe option. I do not think any Maxis C'S know about this issue. Manage to unsubscribe using stock browser. apparently you are the only one knows how to do the unsubscribe process. agree the CS have no idea what exactly is going on, and the maxis guy here trying to be helpful but can't do much also. any idea what browser should i use for iphone? |
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Y.K.
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Dec 24 2015, 11:42 AM
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QUOTE(Maxis @ Dec 24 2015, 11:35 AM) Hi, you may use Safari & type in the link <m.maxis.com.my/spotify> to unsubscribe Spotify for iPhone. Thank you done accordingly, but in the "subscription and payment" page couldnt find the "cancel subscription" button. |
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Y.K.
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Dec 24 2015, 01:04 PM
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QUOTE(Maxis @ Dec 24 2015, 11:47 AM) Hi Y.K., May we know what is the page that you get? Are you using your own data for the unsubscribe? Thank you i am at the spotify page, i can edit my spotify info in the web. referring to the guide i should be able to find "unsubscribe" under the "subscription and payment" page in spotify web page. But the option is not there. what do you mean by using own data? i am not using wifi, i am using maxis LTE. |
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Y.K.
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Dec 24 2015, 06:26 PM
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QUOTE(Maxis @ Dec 24 2015, 03:26 PM) Hi Y.K, Can you provide us screenshot of the page you received when you go to m.maxis.com.my/spotify ? Thank you this is the page. there are no unsubscribe there. Attached thumbnail(s)
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Y.K.
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Oct 20 2016, 09:30 AM
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if anyone doesnt know:
for iOs safari u can open the page at private mode:
m.maxis.com.my/spotify
it wont direct u to mainpage and u can proceed to unsubscribe.
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